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Bianca Bosker

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Stop The Mom Myth: My Mother Isn't A Tech Nitwit (And Neither Is Yours)

Posted: 05/10/2012 4:50 pm

When someone wants to describe how easy a new app is to use or observe that anyone with a shred of intellect could figure out the latest Facebook feature, here's the one word that gets trotted out most consistently: "mom."

I'm told at least weekly how an entrepreneur's website is "so simple even your mom could figure it out," a comment usually followed by a sarcastic eye roll and wry smile. (Well, har har. I'll have you know my mom is a Skype master, inseparable from her iPad, and a digital-photo editing savante.) Another regular: "This tablet is nothing special, but, like, my mom would use it." In short, "mom" has become a synonym for "technologically incompetent."

Yeah, we've got some mommy issues.

Case in point: MomThisIsHowTwitterWorks.com, an idiot's guide to @ replies, retweets and other social media jargon. I've checked and the URL "DadThisIsHowTwitterWorks.com" isn't taken.

The go-to example for an out-of-touch Luddite who suffers a nervous breakdown before she can find the back button is "your mom." And it's a stereotype that needs to be snuffed out.

The pervasiveness of the "even your mom" myth is particularly surprising given that women are the savviest social networkers and web users around. Female Internet users are 6 percent more likely than the average online adult to have at least one social networking profile, while men are 7 percent less likely, according to a recent Nielsen study. According to a 2010 comScore report, women spend 8 percent more time online than their male counterparts -- and those active Internet users aren't just teens. Women older than 55 spend an average of nearly 300 minutes a month on social networking sites. Men their age averaged less than 200 minutes a month doing the same.

Women have been the powerhouses propelling to popularity such sites as Pinterest (its users are 97 percent female, by one estimation), Zynga (more than half its gamers are women) and Facebook (the majority of its users are women). The average male Facebook user posts six status updates a month. Women? Eleven. Research by Hubspot in 2010 found similar results for Twitter: Women, on average, have more than twice as many followers as men; have tweeted more than twice as often; have been on Twitter longer; and follow more people.

But let's talk about moms. Mothers account for a full third of bloggers, Nielsen reported Friday. Moms also are more likely than the average online adult to have shopped the web for clothes (35 percent more so), toys (50 percent), music (29 percent) and ebooks (23 percent) in the past 30 days.

And don't for a second think moms aren't savvy with their smartphones: More than half of all mothers access social networks from their phones, compared with 37 percent of all online adults. While 50 percent of mobile subscribers own smartphones, 54 percent of moms do so.

According to my Twitter followers, who chimed in to discuss MomThisIsHowTwitterWorks.com a few months back, many of their mothers switched to smartphones before their fathers or beat their dads to Facebook and Twitter.

Yet entrepreneurs, engineers, designers and writers persist in throwing their mothers under the bus.

Gizmodo, though far from the only offender, included this paragraph in its story "HP Photosmart Premium Web Printer Review: Your Mom Will Love It:"

In case you're not picking up on this, regular Giz readers may not be the target audience. [The HP printer is] as much an arts-and-crafts hub as it is a don't-want-to-mess-with-a-computer resource, full of easy-access widgets that scream out "overworked mother of five," with barely anything for "twentysomething nerd." (Honestly, I can picture Kristin Wiig using this and making one of those weird smiles of surprised satisfaction.)

Sure, there are mothers out there who get befuddled trying to tinker with their privacy settings or install their apps. But so do I. And so does my father and so do my 20-something coworkers, and so do you.

You know who else likes gadgets that aren't unnecessarily complicated? Everyone.

Mocking our mothers' techxpertise isn't just bad manners. It also has the danger of suggesting to women that they're expected to be -- and should be -- incompetent at handling anything with an on switch. A small change in word choice could have a big change for some women's relationship with tech (though I'd argue many moms are already BFFs with their devices).

One alternative is to start throwing our uncles, cousins, sisters and dads under the bus, too ( "Skype Motherboards From Asustek Lets Even Your Mom Uncle Skype"). Or better yet, maybe we should just do away with the digs at our relatives altogether.

And this Mother's Day, if your mom really is an "even your mom" who has trouble with tech, don't give her grief. Just give her a hand.

 
 
 

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When someone wants to describe how easy a new app is to use or observe that anyone with a shred of intellect could figure out the latest Facebook feature, here's the one word that gets trotted out mos...
When someone wants to describe how easy a new app is to use or observe that anyone with a shred of intellect could figure out the latest Facebook feature, here's the one word that gets trotted out mos...
 
 
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12:41 PM on 05/14/2012
socializing is not Tech savvy, women love to chat and mingle...its been 20 years in IT for me, and it hasn't gotten my mum any more interested in technology than newest camera...she refuses to pay for text messaging said she likes to hear peoples voices... her self induced ignorance is institutionalized...my sister saves lives in a hospital, but can't figure out wireless access.... as long as we don't encourage women to control their technology they will be owned by it, meaning someone like me will be called every week for 'its not workin fix it' that's a coma i wish to change...
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06:34 AM on 05/14/2012
Yeah, my mom absolutely was and she would have been the first one to tell you. But once she was up and running on e-mail, that's all she needed to exploit the power of the Internet.
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jsgaetano
"Conservative" is not a political party, genius.
05:15 AM on 05/14/2012
"And Neither Is Yours" - Really? Then give me your phone number, you can walk her through the bi-weekly 45 minute phone calls to help her figure out how cut-and-paste works.
02:19 AM on 05/14/2012
Is this author implying that being able to navigate Twitter and Facebook makes one a 'Tech Head'?

Over the years, Software Engineers have been tasked with making this stuff 'idiot proof' they've eliminated all the extra steps so that anyone can use it.

No one is getting smarter, electronic devices are just becoming easier to use. Give your average mother/father of today a computer of the 90s and they'll be lost.
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jsgaetano
"Conservative" is not a political party, genius.
05:18 AM on 05/14/2012
I don't know if it's just me turning into an "I used to walk to school uphill both ways" old dude, but it seems to me the simpler computers become, the less tech savvy people get. Now don't get me wrong, I've never been a fan of things being badly designed or having it take hours to get simple things done. But it seems like now that people don't have to understand how the tech works in order to get stuff done, they stop understanding how tech works.
08:19 AM on 05/14/2012
Lol, you're exactly right.

I mean, my Sisters spend all day on Facebook, Twitter, and Instagram, yet neither of them know how to install the Operating System of the computer they use 24/7 ... (apparently, that process isn't simple enough yet)

Basically there's a serious lack of technical know how in society today, the author's assumption that being able to navigate Facebook makes one a Geek is just evidence of the low STEM standards of today.

The smart ones have just made it easier for the rest to use. Nothing more, nothing less.
11:38 AM on 05/14/2012
No, it's not just being an old dude. How many people understand how their car works? I know people who can't even figure out how to check the oil or windshield washer fluid. How many understand plumbing or electricity? It's not a matter of being "old," it's just a matter of being there when the tech was new. Once we become accustomed to a technology, and it's commonplace in the household from the time a person is born, the vast majority will never understand how it works, they'll just use it. There's a reason kids get applause for learning how to make a fire with sticks - most kids would just bum a lighter off someone (or use their own - plenty smoke underage) and set a fire with it.
08:02 AM on 05/14/2012
I am a 56 year old mom and was doing JCL, not to mention assembly code, before you were born. Don't know what JCL was? Look it up.
08:32 AM on 05/14/2012
Don't be so defensive? I didn't even mention Mothers in my post. I'm not saying all Mums are Tech dumb ... I'm saying the author's evidence for the claim (more of them are using computers) is not valid because computers (by and large) have become easier to use.

I'm a 24 year old with a Masters in Electrical Engr, Bachelors in Electrical Engr and a Bachelors in Computer Engr (not to blow my horn, but trust me, I know my stuff) ... Just because you once studied JCL (a now obsolete scripting language) doesn't mean you've somehow changed the fact most people of today (not just Mothers) still don't know anything about Technology.
11:45 PM on 05/13/2012
I don't just hear "Mom". I hear Dad, grandparent, uncle, whatever applies to that person. I think that you're just being oversensitive. When someone says, "That tablet is nothing special, like, my Mom would use it," they are meaning that their Mom, not your Mom, not my Mom, but their particular female parental unit is not as tech savvy.

"Women have been the powerhouses propelling to popularity such sites as Pinterest (its users are 97 percent female, by one estimation), Zynga (more than half its gamers are women) and Facebook (the majority of its users are women)."

I hope I don't have to tell you that this is not something that makes women look good.
-Pinterest is the laughingstock of any tech-savvy person I know. I can't name someone in my group of friends who used it for more than a week. Spending time on Facebook/Facebook games does NOT make someone tech-savvy.

Women are generally less tech-savvy. I'm not saying that to be sexist, I'm saying it because it's true. Women are subject to society telling them to "stay in the kitchen" and "rely on a man to do everything for them."

In saying that, I know some extremely intelligent and techie females. I would assume you are one of them. In the future, I hope that you do not write articles like this, which in fact only make women look worse.
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jsgaetano
"Conservative" is not a political party, genius.
05:20 AM on 05/14/2012
When walking people through computer problems, I often comment "someday this will all be done by computers". Most people catch the irony of what I'm saying.
08:39 AM on 05/14/2012
Well Women are only less Tech savvy because most of them stay away from Tech majors in college.

All the Female engineers I know are just as Tech savvy as their Male counterparts. It's an education thing really. It takes experience to be Tech Savvy.

But yeah I agree with you ... Big 'Lol' at the concept that spending time on Facebook makes one Tech savvy.
08:22 PM on 05/13/2012
Im the tech person in my household! I have no idea where this mom thing comes from.
02:59 PM on 05/13/2012
So there, L.D.! :)
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ADP4
02:04 PM on 05/13/2012
THANK YOU for this piece. Many of us are moms who work in tech, who blog, and who happen to drive these technologies from both the user and creator sides.
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stalcom
We are soldiers, born to stand
01:51 PM on 05/13/2012
I'd say that for a person her age, my mom's quite tech-savvy. Of course, it helps that she uses computers on a day-to-day basis at her job, but she actually considered going back to college for a computer science degree when she was in her 30s.

That said, though, when she needs help with any electronic gadgets, she asks me, because she thinks my generation's more tech-savvy.
01:21 PM on 05/13/2012
Its a generational thing. My father is 82 and has no idea who the Foo Fighters are. That doesn't make him a musical luddite. Its just not his thing. I rode both the electronics technician and IT professional waves in their hay day and moved on when an 80k job turned into a 30k job in each profession. I've never burned a music CD or downloaded a song. I buy CD's. Doesn't make me a luddite, just someone who would rather have the original physical media with liner notes. Matter of taste and preference.
12:16 PM on 05/13/2012
Granted, my mom is not technically proficient, but she's also over 80, just bought a new computer (without a child's help) and is determined to do what she needs to do on it. When she needs help, she does not call one of her sons, she calls me, 50+ daughter & mother. When my kids have computer issues, they come to me. I honestly can't think of a single woman my age who is not technically literate. While I may not be up on newest of the new, I will be when I need to. Stuff this stereotype.
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Tom Rowland
In Dog we trust
12:12 PM on 05/13/2012
lighten up. it's called "good-natured ribbing." and I believe most of the time it's 20, 30 or 40-somethings talking about their mothers...and there is no mistaking the fact that the vast majority of "mature" women really don't want to have anything to do with techy stuff. Mine won't even "program"--as she puts it--peoples' numbers into her cell phone...she carries around her phone book and dials a number every time, even though all it would take is hitting a "+" sign and typing the person's name after a single dial.
11:53 AM on 05/13/2012
Define "tech savvy" in your own words please. Don't really know what being able to access your FB from your phone have anything to do with being tech saavy.
11:38 AM on 05/13/2012
As others have pointed out, this is often an age thing. Any one under a certain age just seem to presume 'older' people are tech illiterates constantly baffled by anything with a silicon chip in it. Collegehumor.com is always posting stories from college students mocking their parents tech abilities. The assumption seems to be 'older' people are useless with gadgets but many gadgets have been around for many years in various guises. I always remember a story I was told. A teen was mocking his middle aged parent about modern technology. "It must have been really lame when you were my age", says the teenager smugly. "You didn't have the internet, smart phones, IPods and tablet computers". That's right", replies his parent, "That's why we went out and invented them. You're welcome!".
11:35 AM on 05/13/2012
Mine is but it doesn't matter. I like helping her with that stuff. Although teaching her how to text has proved to be a bad idea.