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Bianca Bosker

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Search As We Know It Isn't Just 'The Worst' -- It's Obsolete

Posted: 01/23/2013 6:48 pm

A little over a week after Facebook unveiled its search engine and hot on the heels of Google's earnings call, Buzzfeed's John Herrman has published an interesting piece that argues we're "entering the worst period in modern search history." Not only are search engines "burying the past," writes Herrman, who notes information about President Obama's 2009 inauguration was almost immediately hidden beneath more recent results, but, more problematically, Google isn't tapping into the social web, and social media sites haven't figured out how to search themselves.

Herrman writes:

This leaves us in a strange position: Google is unable to index the social web, and the social web isn't ready to index itself.

We may be entering the worst period is modern search history, a time when our most powerful search engine is cut off from the internet's most valuable, and fastest-growing, collections of information, and when those collections have very little awareness of themselves, leaving us stranded in the middle.

There's no question searching Twitter and Facebook remains a summarily miserable experience (though both social networks have tried to improve their search tools). And yes, Google still isn't bringing in social results (unless you count Google+), while Bing, on the other hand, has milked Facebook's cozy relationship with Microsoft to infuse the search engine with some key social data, like showing in search results what Facebook friends have "liked" on the social network.

But a "search desert?" Search is undergoing one of its most dramatic and exciting transformations in years. Search is less in danger of becoming a desert -- and more at risk of being deserted.

To be fair, Herrman is talking about what search looks like right now, and he's right that too often our results are disappointing, with siloed data making services less helpful than they should be. Yet if we peer just a little bit ahead, things seem to be getting much more interesting.

Typing keywords and hitting "enter" is becoming a thing of the past, and the larger trend in the tech world is a movement toward algorithms that scour the web to deliver an answer, not pages of information. We're transitioning beyond searching for stuff, and instead relying on technology that delivers details to us. It's not about finding what's out there. It's about being told.

search
A Google visualization showing how the world could look through its "Google Glasses."

As I wrote in my recent story on the origins of Siri, the search engine stands to be supplemented by the "do engine," a concept developed by Siri's co-founders that presented a new paradigm for engaging with the web. The goal was to let users have a "conversation with the Internet" via an artificially intelligent assistant that could pluck out the details we'd need to schedule travel plans, book tickets or reserve tables at a restaurant (and that was only the beginning of what they imagined).

Tom Gruber, Siri's co-founder, would illustrate the startup's virtual assistant by likening Google to a librarian, and Siri to a concierge. Google, given a keyword or broad topic, could deliver the virtual equivalent of a stack of books (a.k.a. a list of links) that a person could then sift through, cobbling together an impression of what to do next based on what she learned from the different sources. Siri, the concierge, could take your question -- phrased in a natural way -- then answer it, picking and choosing the relevant information and sources on its own.

Apple may have de-prioritized Siri's "do engine" dream, but other tech giants are starting to see it through. Typing keywords and hitting enter looks increasingly obsolete. As Microsoft search director Stefan Weitz told me in an interview last year, Microsoft's "decision engine" aspires to preempt the asker's question.

"The implicit searching on your behalf -- without you initiating it via a query -- is absolutely where we're going," Weitz said. "Today the trigger is 'keyword' plus 'enter.' But tomorrow the trigger event could be you woke up and it's 8 a.m. and the train [you were supposed to take] is not functioning."

Google Now, Google's assistant, is already making good on that vision: it can anticipate what we'll ask before we ask it, and deliver what we want before we go looking for it. It prompts us when a three-car pileup means we need to leave earlier than we anticipated for an appointment, it tells us when there's a fascinating landmark just around the corner and automatically summons up restaurant suggestions when we go someplace new.

Herrman is quite right in pointing out that valuable social data is falling between the cracks and remains difficult to find. Yet we're on a cusp of an even bigger move from searching to being spoon-fed information. We can be certain our friends' status updates and tweets will -- before long -- be included in the diet.

As author, entrepreneur and search expert John Battelle has noted, "The future of search is a conversation with someone you trust."

 
 
 

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A little over a week after Facebook unveiled its search engine and hot on the heels of Google's earnings call, Buzzfeed's John Herrman has published an interesting piece that argues we're "entering th...
A little over a week after Facebook unveiled its search engine and hot on the heels of Google's earnings call, Buzzfeed's John Herrman has published an interesting piece that argues we're "entering th...
 
 
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01:00 PM on 01/26/2013
Facebook Graph Search does this I guess. Very much in the early stages but I'm liking it so far.
12:25 PM on 01/26/2013
can part of this transformation involve the realization that "search" is the present tense of a verb rather than being a noun?
sbobet
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hayesatlbch
01:44 PM on 01/25/2013
I would rather search winter coats rather than ask what winter coat should I get and be shown 1. I am finding that I really like searching for youtube DIY videos rather than help forums . I searched social media once last year for hurricane Sandy damage in downstate Delaware . How I search depends on what I am searching for but I am going to continue to want to be able to evaluate the sources as best I can .
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Phil Simon
Author, The Age of the Platform: How Amazon, Apple
09:55 AM on 01/25/2013
You write:

This leaves us in a strange position: Google is unable to index the social web, and the social web isn't ready to index itself.

Well, sort of. Yes, all of that Facebook data is unavailable to Google's software, but other social networks are. Yes?
09:06 AM on 01/25/2013
Google isn't willing to pay the price social channels want for full access, like they did for Firehose access they used to have with Twitter. The social search features are frustrating at best, well, until Facebook's roll out of "Graph Search" last week. Seems odd that, in an article about search and social, that Graph Search wasn't even mentioned. Maybe the article was held.

Twitter on the other hand is still stuck with a search that literally buries results through obscurity, as you can only search back approximately 2 weeks unless you use a third party tool such as Topsy.
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Razzer
When the moon is in the 7th house, and Zyra collid
01:16 AM on 01/25/2013
Clever topic with a *hint* of validity, but a premise that falls apart because it does not factor:

1. Search used to Produce - rather than just Consume. Scholarship, research, investigation, invention, journalism, medical treatment, technological research, development - all of greater depth than questions you might pose to your personal digital assistant. (Ask your PDA to book its choice of fine dining for your anniversary. That's a sublime use- for you as a Consumer.)

2. The ever greater proliferation of specious, non-authentic, unreliable, ideologically motivated, or outright fraudulent "facts" - which to an automated engine might carry the same weight as vetted sources. Will counterfeit facts be the next computing virus?

A few more generations of search technology in the future, much of that can also be sourced to AI systems, but how close is that today?
08:01 AM on 01/25/2013
Have no fear—Siri, et al are being developed to tell you what you want to hear. Everyone loves that, including people who SAY they don't. For example, a do engine would never, ever, ever, return this comment in your "search" for replies to your comment. Enjoy!
08:09 AM on 01/25/2013
For example, you will ever, ever, ever, again be annoyed by those "specious" blah blah blah search results you mentioned. You will only be agreed with. About EVERYTHING—including your paranoia about "specious" information. You will only ever be provided with "yeses." You will never ever again be confronted with pesky affronts to your own infallibility. "Mirror, Mirror, on the wall, who's the smartest of them all?" Why, you are, handsome.
11:51 PM on 01/24/2013
Commendable article indeed. I appreciate your input and in depth knowledge that you have contributed.
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sylviechen
09:16 PM on 01/24/2013
Facebook and other social media sites are like icebergs, 98 percent is invisible because it has no material value for someone to use for search.

Bernard Lee is working on the network of things and automated ontology building to map content into categories, timelines and modalities.

What people post may be useful for advertisers but for the rest of us, its mostly garbage created by people.

Would you spend time dumpster diving in your daily world? Well, then, thats what search in social media is.
06:38 PM on 01/24/2013
I guess I am one of the outliers. I don't much care about the information on social network - and outside of a LinkedIn entry for professional reasons, I have no presence on the social networks. Nor do I monitor them.
05:55 PM on 01/24/2013
So, when I search "2009 inauguration" I'm supposed to be inconsolable that the 34 million, 400 thousand results do not include what Mandy in Buffalo tweeted about it? Someone needs to take away Bianca's keyboard.
09:19 AM on 01/25/2013
Apparently you missed the point of that statement, which was to suggest a criticism of the "here-and-now" focus of current search engines, which has steadily increased over the last few years. In other words, Google is deeming data "stale" sooner than it should.
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Ian Rennie
It irritates people that I'm a librarian :)
04:43 PM on 01/24/2013
can part of this transformation involve the realization that "search" is the present tense of a verb rather than being a noun?
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TaiJi2
07:09 PM on 01/24/2013
"The search ended yesterday."

Sounds like a noun.
01:37 AM on 01/25/2013
Have you never heard of a gerund?
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Ian Rennie
It irritates people that I'm a librarian :)
02:40 AM on 01/25/2013
good point.  However in the context that this article was using it, "search is..." it's like they think there's a thing named "search"
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03:36 PM on 01/24/2013
Everyone knows Google skewers their search results to drive people to their ads.
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Hugh M Anatee
I have little patience for paranoid delusions.
03:12 PM on 01/24/2013
What does it matter? People don't know how to search anyways. That's why we have sites like "Let me Google that for you".
06:30 PM on 01/24/2013
What's the URL?
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Hugh M Anatee
I have little patience for paranoid delusions.
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02:23 PM on 01/24/2013
I think it would be HORRIFYING if Social Media was searchable like Google. Just IMAGINE the consequences. The MARKETING value. Eugh. Our society is disgusting.

But then, I don't use social media for a reason (I mean unless you count shouting into the void on HuffPo).
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edejan
02:03 PM on 01/24/2013
This sounds exactly like what I DON'T want. I can see the future of computing is not going in the direction of freedom for us, but control of us.