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Chris DeRose
Chris DeRose is the co-author of the award-winning book, Judgment on the Front Line: How Smart Companies Win by Trusting Their People. DeRose, a survivor of colon cancer, has consulted and taught around the world with companies such as Royal Dutch/Shell, Ford Motor Company, Intel, 3M and HP, and is currently a partner at Action Learning Associates.

Entries by Chris DeRose

What Happens When CEOs Tell The Truth?

(0) Comments | Posted January 2, 2014 | 2:41 PM

Looking ahead to the new year, one wish I have for 2014 is that more CEOs will make New Year's resolutions to dish out straight talk about their company's performance. As we start listening to earnings calls, wouldn't it be refreshing to hear some unvarnished truth about areas where our...

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Watch Out Walmart: The Germans Are Coming... and They Pay Well

(55) Comments | Posted August 22, 2013 | 5:40 PM

As the last month of summer winds down, and with recent university graduates full steam ahead on their job hunt, discount retailer ALDI is making an offer that will likely grab some attention -- a starting pay of $75,000 along with some perks, including a corporate credit card,...

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Why J. Crew's CEO Turned to My Wife for Fashion Advice

(2) Comments | Posted July 29, 2013 | 12:09 PM

"Sorry, I couldn't answer your call earlier. I just hung up with the CEO of J. Crew." So began an entirely unexpected conversation with my wife, Elizabeth. It had been 15 years since my wife made the decision to leave the advertising world to stay home with our children, so...

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Most Companies Don't Understand Labor Costs. Do You?

(0) Comments | Posted May 7, 2013 | 12:37 PM

The contentious debate over President Obama's proposal to raise the federal minimum wage from $7.25 to $9 looks like it will only get more heated in the coming weeks. While some polls report more than 70 percent of the general public favors the raise, the issue has split...

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How About Some 'Happy' With That Happy Meal?

(0) Comments | Posted May 2, 2013 | 1:19 AM

Let's congratulate McDonald's. If rehab requires admitting you have a problem, then the company's first step was a webinar with franchisees, noting that 20 percent of customer complaints are due to "unfriendly service." Steve Levigne, the fast food behemoth's vice president of business research, was quoted in a

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What to Do If a 'HiPPO' Is Running Your Company

(6) Comments | Posted April 22, 2013 | 2:36 PM

Ron Johnson exited JC Penney humbled, with a list of accomplishments that he certainly didn't intend to leave as his legacy:

• The company burned through nearly $1 billion in 17 months, taking its cash balance from $1.8 billion to $930 million

• Revenue fell by 25 percent in 2012...

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Lance Armstrong's Best Shot at Redemption

(3) Comments | Posted January 22, 2013 | 6:26 PM

Lance Armstrong isn't Bill Clinton, Tiger Woods, Arnold Schwarzeneger, or Martha Stewart. He certainly isn't Charlie Sheen, Michael Vick, Michael Milken or any of the other many public figures who have fallen into disgrace and to whom he has been relentlessly compared in the past few days.

Armstrong's situation is...

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