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Christine Hannon
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Christine Hannon is a writer, fitness professional and world traveler. She has 14 years of customer service experience and works part-time in airport customer service, while developing her fitness business. She has her Bachelor of Arts in International Relations from Lehigh University and continues to study international societies in strengthening her athletes, her business and her writing. She has lived and worked in Europe and the Middle East. Wherever she is, Christine makes time to read, write, move and talk to strangers who quickly become friends.

Entries by Christine Hannon

Unplugged: No Time for Technology

(0) Comments | Posted April 21, 2014 | 12:08 PM

"How do you take notes while writing your book?" my former campaign manager asked one October afternoon.

"I use pen and paper. I do not have time for technology."

I began writing on my iPad, but the nearly 10" touchscreen did not fit in my cargo pockets I sport...

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Connections Over Connectivity at 10,000 Feet: Creating Consistent Airline Customer Service

(0) Comments | Posted February 7, 2014 | 2:09 PM

In a 2010 Open Forum article, Virgin Group founder Richard Branson said, "It's no coincidence that the term 'hospitality industry' is understood to encompass hotels and restaurants, but airlines are conspicuously excluded." He goes on to discuss the importance of second impressions for online customers. As the lines blur...

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