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Christine Schanes

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Why Do We Discriminate Against Homeless People?

Posted: 05/11/11 01:30 PM ET

My homeless friend, Larry, was upset as he recounted his recent experience: "The other day I went to a fast food store, bought a coffee and went outside to sit, drink my coffee and have a cigarette. But, they wouldn't let me. 'Move along,' they said, 'You can't stay here.' All I wanted to do was sit and have my coffee and a cigarette. And I had bought their coffee!"

What could I say to Larry? I have heard this before -- presumably-housed people treating a homeless person differently than they would a housed person. For example, when housed people buy items at a fast food restaurant, we expect to be able to sit in the restaurant or on its patio and enjoy our food. It goes without saying. It's what we expect and it's what we get.

What are we talking about here? Fears. Fear of people we don't know. We've been taught since childhood not to talk to strangers. But we're adults now. We can introduce ourselves to anyone and thereby meet a neighbor and potential friend.

Fear of economic loss by having homeless people on the premises is a concern for any business. Everyone needs a home. But, until everyone has a home, we will have homeless people among us. What is a business to do?

I wonder if when a business accepts the patronage of a homeless person, whether that business has any responsibility to the homeless person. My homeless friend, Jimmy, was involved in a situation lately that gave me pause to think about this.

For over 10 years, Jimmy and his wheelchair-bound wife, Ellen, were homeless. When Ellen died nearly six years ago, Jimmy could not contain his grief and drank to try to literally drown his sorrows. Every day, Jimmy would visit his local convenience store and buy his morning paper and breakfast beer. During the day, as his finances would allow, Jimmy made as many trips to buy beer to the same convenience store. Needless to say, Jimmy has been a consistent customer for many years.

But his last trip to his convenience store was different. As Jimmy tells it, when selecting his morning newspaper, he thought he had paid for it and put it in his bag. Jimmy was still in the store when the owner of the convenience store approached Jimmy and told him that because he had tried to steal the newspaper, Jimmy was henceforth barred from shopping in his convenience store.

The day after this incident, Jimmy told me that he felt terrible about being barred from his convenience store.

Please know that I am not condoning theft by any means by any person, housed or unhoused. However, misunderstandings do arise.

So, I offered to speak to the owner of the convenience store on Jimmy's behalf. Jimmy said that he would apologize to the management for the incident.

Unfortunately, the owner of the convenience store was not present when I went there, so I left my phone number with the manager and asked that owner call me so we could discuss the incident. [Note: the owner never called me.]

I shared Jimmy's feelings about the incident with the manager. She was not interested in anything I had to say on Jimmy's behalf. She did tell me repeatedly and with feeling that "they" are always standing outside the store and that "once 'they' steal from us, 'they' can never come back."

I said that there was only one person involved in this incident and it was Jimmy. The manager did not know Jimmy's name, but said that she did know that he had been coming to the store for years. She said that since he had stolen from the convenience store, he was barred from shopping there in the future.

I said that I understood her position, but that Jimmy felt terrible about the incident and would like to come in and apologize to her. She said that she was not interested in his apology.

"Please," I entreated, "Allow Jimmy to come and apologize to you because it would be good for him to do so."

"No, I'm just not interested," she repeated.

This incident is an example of how some businesses regard homeless patrons as different from their housed patrons. I can use myself as an example. Every day for over two years, I have been walking several miles in the morning. On my way home from my exercise route, I always reward myself for my efforts by buying a cup of coffee in my local convenience store.

At my convenience store, the manager often greets me by name when I enter and the sales people are always friendly to me during my stay in their store. I am treated with respect and as an individual. I don't feel like a "they."

Could it be that homeless people, as was the case for Jimmy, are not seen as individuals? I guess I've written this piece in hopes of reminding all of us that homeless people are people, too.

I look forward to your comments. Thank you.

 
 
 
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05:08 PM on 05/16/2011
boo hoo,jimmi couldnt smoke his ciggie.we all have rules to abide with.homeless or not.its against the law today to smoke in or out of buildings.he could of went to the park,bus stop,across the street.what about the poor unwed girl with the two children pulling on her with out any money to get food?or ciggies.sounds like jimmi cant pour piss out of a boot,with out haveing a pity party,get real,deal with it.God bless.
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Christine Schanes
09:19 PM on 05/16/2011
Hi, Kenny,

Thanks for your comment.

In all fairness to Larry, he didn't suggest that I write about him. However, I felt that the treatment that Larry received at the fast food restaurant was different than I would have received and have received.

Yes, smoking a cigarette is against the law today, but I didn't want to varnish the story by changing Larry's words.

I don't believe Larry even got a chance to smoke before the fast food restaurant told him to move on.

You may be psychic because the article/post I just submitted to the HuffPost has to do with a young woman with two children. I didn't inquire as to her marital status.

I'll be interested to see what you write after you read my upcoming article/post which I hope you will read

Christine
02:59 PM on 05/16/2011
first you should have got your coffee,then went to the park,whever,to smoke your ciggie'

i thought they outlawed smokeing in public places? inside or outside! i am a homeless rights advocate,but sounds like you werent getting your way so,throw a stink time?if you dont have enough sense to pour piss out of a boot,it looks like you have more problems,than being homeless.God bless.
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Christine Schanes
09:26 PM on 05/16/2011
Hi, Kenny,

Thanks for your comment.

And thanks for being a homeless rights advocate. We sure don't have enough homeless rights advocates.

Good idea about getting coffee and going to the park to smoke.

My mother, grandmother and great aunt all died from cigarette smoking so I'm definitely against smoking. My dad talked with knowledgeable lawyers about suing the tobacco companies for causing my mother's death. But they advised against a possible lawsuit as a non-winner.

All this is to say that I applaud that smoking is banned in restaurants.

And yes, you did guess it, Larry has more problems than just being homeless.

However, I still maintain that Larry should have been allowed to drink his coffee at the fast food restaurant. In my opinion, they could have just asked him not to smoke or to extinguish his lit cigarette.

I think that a housed person would have been treated differently than Larry. And I guess that's the point I'm trying to make.

Please stay in touch,

Christine
01:57 PM on 05/16/2011
I work with StandUp For Kids, a non-prof that has been featured in the HuffPost consistently. I was homeless myself at 19 years old. In fact, I believe the article on my work is still up from Mother's Day of last year. I've experienced the discrimination mentioned and it hurt to be treated like an animal. I always say something if I see someone else being treated poorly and I hope that others do the same. In advocating for the houseless population I've found that so many people just don't get what its all about. Its not a lifestyle choice, its not easy to get out of once you're in it, and programs are dwindling every year. If readers want to end youth homelessness and fix the problem then make a change.

Making a change in our communities starts with us, as residents. Do something instead of talking about doing something. Put your money where your mouth is, America. Stop ignoring that these folks. Stop treating them like less than human.
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Christine Schanes
04:54 PM on 05/16/2011
Hi, Dani,

Thanks for your email.

And thanks for sharing so much of your personal experience. I am sorry that you experienced discrimination. No one should feel discriminated against for any reason.

It is wonderful that you are working with StandUp For Kids! It's a super group. In what city do you live?

I have met great people working for StandUp For Kids here in San Diego.

Please stay in touch,
Christine
07:44 PM on 05/14/2011
I have mixed feelings about this article. First, let me preface my comments by stating that ALL people (homeless or those with homes or residences) should be equal. Now with that said, I must say that I fully understand a business for not wanting ANYONE loitering. However, if a business allows a patron to make a purchase and stay on the premise while they consume the product (or if it's reading material, to stay while reading) then the business MUST allow ALL patrons (those with or without a place to call home) to have the same rights and/or courtesies. While the author noted that she does not condone theft, I got the feeling that portions of this article attempted to portray the business that would not allow the "accidental" thief to return in a negative light. I have NEVER as an adult concealed some item either on purpose or by accident. I have no problem with a business NOT allowing someone who has stolen or attempted to steal (whether accidental or planned) to return...even to return to apologize. Jimmy is lucky that the business did not have him arrested. I DO think that the problem of homeless in America is very sad. The great masses of money we spend on warfare (followed by the money we spend in occupied countries REBUILDING) sickens me as THIS is money we could use to help provide BASIC shelter for our homeless.
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Christine Schanes
01:10 PM on 05/15/2011
Hi, Jasper,

Thank you for your comment.

I do appreciate your thought that you have mixed feelings about this article. I have mixed feelings myself - or perhaps I should say that I believe that I understand the point of view of the businesses involved in these stories and I believe that I understand the point of view of homeless people.

No one should be homeless.

No one should take advantage of any business or person.

Knowing Jimmy as I do, I do believe that he did not intend to take the newspaper without paying. He has a form of dementia and probably, I think, he just forgot to pay. Prior to this incident, he had paid for his paper every morning for over 6 years.

Questions for you: should we stop spending "great masses of money...on warfare?" How do we do that?

Christine
03:29 PM on 05/15/2011
Oh, you know the whole DEMENTIA thing adds a whole new twist to your story. That IS a form of disability and that adds a shadow of disability discrimination to your story. I have read many of your other articles on this topic as well. Sadly, the comments have been closed on them but I intend to follow you as I think that is is important that the homeless population have a voice of reason representing them in the media. I have known people who went from 6 figures a year to losing everything and finding them self homeless so I KNOW that not all homeless people are BUMS or WORTHLESS or DRUG ADDICTS or CRIMINALS or other labels they receive. Some are victims of our failed economy. Some DO wear the labels that have been placed on them. I don't believe ANYONE wants to be homeless and you are correct...in our great country, NO ONE should be. Peace!!! Oh..in response to the WAR question, we can start by bringing ALL troops home ASAP from Iraq & Afghanistan and ALSO stop trying to POLICE the entire world.
01:34 PM on 05/13/2011
I know one thing that bothers me when it comes to homeless people. no, i take that back. i rephrased it wrong. maybe my heart is too damn big, but i always am bothered when i see people drop stupid 1 dollar bills or 10 cents into a jar or something. i want to ask them "exactly what GOOD will that do for this person?" - - i dont go just throwing my money away, but if i see a homeless person, i will sometimes give them $20 to even $40. i dont do it to every homeless person i see, and i dont do it every day or even every week. but when i DO do it, i feel good. i feel like "ok, maybe i've done something to actually help this person..."
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Christine Schanes
01:14 PM on 05/15/2011
Hi, entemplin,

Thanks for your comment.

You have anticipated my next article/post for The Huffington Post. The myth of not giving money to homeless people because they will spend it on drugs or alcohol.

Yes, some of us, housed and unhoused, spend money on drugs, alcohol and cigarettes.
But, there are some things that only money can buy - food, shelter, clothing, to name three.

I do hope that you continue to help homeless people with your generosity. If I may say, you sound like a truly loving person.

And when we share with those less fortunate, we always feel good - that's the thanks we give ourselves. Giving improves our mood and our immune system without the cost of seeing a doctor!

Any further thoughts?

Christine
08:27 AM on 05/16/2011
i believe in giving back. i dont get why there are those who don't.
10:54 PM on 05/12/2011
Maybe the could setup a Hooverville on the White House lawn.
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Christine Schanes
01:16 PM on 05/15/2011
Hi, rda1911,

Thanks for your comment.

I'm with you on your idea. Many homeless advocates over the years have maintained that "out of sight, out of mind" does not help homeless people.

As you point out, sometimes we need to see homeless people to remind ourselves that we need to help them.

Q: When would you like to get started?

Christine
11:19 PM on 05/11/2011
The answer is to have places for homeless people to sleep, eat, wash, clean clothes, leave possessions.. centers with TVs, laundry rooms, reading rooms for them to enjoy. Then if they are clean, not scary-looking, they can go into the convenience stores, not have to use them for restrooms and places to be warm because other places would meet their needs. Ideally, there would be homes or at least dormitories for people of similar conditions, clean and secure... that should not be so hard to come up with as it seems to be for places. Then social workers could work on finding permanent housing, employment . sorting people out into those who are easy to help, perhaps just needing employment and temporary financial help, from those who have drug and alcohol problems and mental illnesses. Some problems will be easy to fix and some will require permanent placement in facilities that are geared to specific needs. But it is asking a lot of business owners to allow people with sanitation problems to spend a lot of time in those businesses...sanitation is the problem, as well as if someone appears to be possibly violent... Public transportation and public facilities like libraries have the same problem, but people with apparent sanitation problems are going to keep other people out and so public places have to be provided for people to maintain themselves. And with some mental issues, they are not going to be able to. mg
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Christine Schanes
01:19 PM on 05/15/2011
Hi, Mary,

Thank you for your comment.

As they say, "From your mouth to God's ears."

You have outlined the solutions to homelessness. Thank you!

Qs: Are you working in the field of homelessness? Where did you get your insights?

Christine
09:46 PM on 05/11/2011
Only an ignorant person can see a homeless person as "other". We are not defined by our "homes". But by our character.
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Christine Schanes
01:24 PM on 05/15/2011
Hi, Richcrafter,

Thank you for your comment.

I agree with you that ignorance is the real problem.

We started a department for our nonprofit, Nos Amis/Our Friends, Inc., called the Center for Justice and Social Compassion (CJSC) through which we offer talks, seminars and workshops.

The motto of CJSC is: Education, Understanding, Compassion.

I love your comment - "We are not defined by our 'homes.' But by our character."

When I read that, I can feel the truth of your statement. So clear and direct.

Any other thoughts?

Christine