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Christopher Burgess

Christopher Burgess

Posted: March 11, 2010 10:36 AM

Where's Your Data and Can You Actually Get To It?

What's Your Reaction:

You arrive at work or home. You unload your laptop or go to your desktop and power up the system by pressing the "ON/OFF" button. Lights flicker; nothing happens. If you're like me your mind races; you sigh and think, "I don't need this today." You repeat. You inspect. You scratch your head. This was my situation a few weeks ago. I had been away on a business trip, came home and powered up my desktop. The lights flickered, glowed and then nothing happened. I was stymied. I repeated the sequence; still nothing. I grabbed a screwdriver and dug into the system. It didn't take me long for my inspection to reveal that the motherboard was toast (literally).

My initial reaction was one of relief that it wasn't the hard drive, and I glowed knowing that I followed my own advice and had a multi-drive data backup regime. But then I quickly realized that while I had thought through the protection of data, I couldn't get to it. I was offline. This was a scenario I had neglected to anticipate: the death of the primary client having nothing to do with accessing the data. I needed a new computer and a means to access the data from the now-deceased laptop. I removed the hard drive and secured it, along with the multiple external drive, data-backup devices. I took the remnants of the computer to the local technology recycle center. I began researching the type of computer I was going to purchase, and what my options were to access the data housed on the multiple devices in my possession.

Along with the new computer, I purchased an external-drive chassis that was compatible with the hard drive I had rescued from the defunct desktop. This allowed me to place the drive into the chassis and have the new computer recognized it as an external drive through a USB connection. I was able to transfer the data to the new computer as well as keep it on the old drive. The entire process took me three days to complete - three full days that I didn't have access to data, email, and my life online.

My lesson learned: I need to establish a methodology to access my data in the event the primary routes have been corrupted or are unavailable. In my case, I acquired a used laptop with basic capabilities to serve as a backup device to access my data in the event my primary device fails. I was fortunate. My event happened on a Friday and by Monday I was back in business. Can you or your business afford to be without your data for three days?
I strongly advocate the back-up of data both at home and at the office, as you just never know when that media holding your data will receive a coffee-bath, run afoul with a magnet or simply go missing. I also recommend having a back-up device to access your data in the event your primary device fails. This will help you from having to ask yourself, "Why can't I get to my data?"

 
 
 
You arrive at work or home. You unload your laptop or go to your desktop and power up the system by pressing the "ON/OFF" button. Lights flicker; nothing happens. If you're like me your mind races; yo...
You arrive at work or home. You unload your laptop or go to your desktop and power up the system by pressing the "ON/OFF" button. Lights flicker; nothing happens. If you're like me your mind races; yo...
 
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08:38 AM on 03/12/2010
This advice is so valuable, it is priceless. I have begged, preached and harped on customers for years to keep backups, and it's always the same story, "I've been meaning to, but..." No one ever has 10 min to do a backup each day, but they apparently have the days and weeks it frequently takes to recover data when a system dies. Computers are man-made. They are machines. They fail. External drives are affordable and enormous now. EVERYONE should have one--even just an 8 GB thumb drive for your docs if that's all you need, but do it...today­...now. Services like Mozy cost $5 a month and will backup everything from your computer automatica­lly to an external, secure, encrypted location. Recovering that data is a little bit of a pain, but knowing your data is safe no matter what happens to your computer(s­) is worth everything­.

I would recommend the external drive and the off-site storage for most everyone. If you don't know what RAID is, you don't need to mess with it. Stick to what's simple. Have multiple backup plans. Think through the scenarios so you know how to get your data, from where, etc. You will thank yourself 1000 times over.
12:06 PM on 03/15/2010
Thank you for both taking the time to read this piece and offering your comment. We all live with and rely on our data in ways we never envisioned­. Not having access to the data, is like turning out the lights.
Thanks again,
Christophe­r