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Christopher Mitchell

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Comcast: Internet Access Is Temporarily a Civil Right

Posted: 08/09/11 11:36 AM ET

As a condition of its massive merger with NBC, the federal government is requiring Comcast to make affordable Internet connections available to 2.5 million low-income households for the next two years.

In promoting the program, Comcast's Executive VP David Cohen, has made some unexpected admissions:

"Access to the internet is akin to a civil rights issue for the 21st century," said David Cohen, Comcast's executive vice president. "It's that access that enables people in poorer areas to equalize access to a quality education, quality health care and vocational opportunities."

It was only after the federal government mandated a low-cost option for disadvantaged households that Comcast realized everyone could benefit from access to the Internet. Sadly for Comcast, it has done a poor job of reaching those disadvantaged communities, by its own admission:

"Quite frankly, people in lower-income communities, mostly people of color, have such limited access to broadband than people in wealthier communities."

This is why so many communities are building their own next-generation networks - they know that these networks are essential for economic development and ensuring everyone has "access to a quality education, quality health care and vocational opportunities." And they know that neither Comcast nor the federal government are going to make the necessary investments. They need a solution for the next 20 years, not just the next 2.

Community Broadband Map

Comcast has a de facto monopoly in many communities. Modern cable networks offer much higher capacity connections than older phone networks using DSL. So unless you are one of the few Americans served by a community fiber network or FiOS, you probably have two choices in broadband: relatively faster connections from a cable company or relatively slower connections from the phone company. Private sector competition is not around the corner - overbuilding a massive provider like Comcast is very difficult, which is why so few companies try.

Due to the limited competition, Americans pay their cable companies too much for access to the Internet. Consider that Tacoma residents pay less for the same services as those in Seattle, because Tacoma long ago built its own cable network.

Comcast uses its vast profits to lobby Congress and the Federal Communications Commission to repeal rules that stop big cable and phone companies from slowing down competitors like Netflix.

This is the rub. Comcast builds and operates networks to maximize its profit -- a model that simply does not fit essential infrastructure like the Internet. Who would invest in FedEx if UPS owned the roads and set the rules for access?

The question is how to solve this age-old problem. Even Comcast recognizes that its normal approach leaves millions behind. We can do better.

Chattanooga, Tennessee; Lafayette, Louisiana; Reedsburg, Wisconsin; Windom, Minnesota; Cedar Falls, Iowa; Wilson, North Carolina; Monmouth, Oregon; Highland, Illinois; Kutztown, Pennsylvania; Spanish Fork, Utah, and many others have built networks that actually put community needs first.

Chattanooga has the nation's most advanced citywide network. Tiny Kutztown has kept an extra $2 million in its citizens pockets through lower bills over the past 10 years. Rural Windom kept employers in town when incumbent providers could not meet their needs.

Smart communities invest in themselves rather than depending on big, absentee corporations. Requiring Comcast to provide affordable broadband connections is better than not, but continuing to let Comcast effectively decide who can afford access to the Internet is madness.

 

Follow Christopher Mitchell on Twitter: www.twitter.com/communitynets

 
 
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HUFFPOST SUPER USER
George Hensler
You Need Me/ More Than I Need You
06:52 PM on 08/10/2011
It will be interesting to see how much the crime rate spikes in these areas- things like more hot goods being sold on CL (or buyers showing up and getting beaten and robbed instead), more drugs sold, more prostitution, etc.
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HUFFPOST SUPER USER
jabailo
(Participant) Texeme.Construct()
11:51 AM on 08/10/2011
Actually, many low income people are skipping the traditional big box PC or even laptop and going right to the Android/iPhone model ... which is what we may all be doing shortly.

So, this is like the newcomer skipping the intermediate steps to get to the latest platform. A smartphone with a network comes as low as $25 a month from Virgin Mobile, and you can carry your Internet in your pocket (and it's a phone, too).
04:30 PM on 08/09/2011
It is inappropriate to ask Comcast to lose money, and even more inappropriate for government to compete against private enterprise -- killing jobs and wasting taxpayer money on redundant facilities. The proper thing to do is to invite competition from other broadband providers, including WISPs -- wireless ISPs whose network speeds exceed that of DSL. WISPs already cover 70% of all homes and businesses in the United States, and are local businesses that create jobs and serve the community. Should we grow government and at the same time harm these local businesses? Absolutely not.
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HUFFPOST BLOGGER
Christopher Mitchell
09:39 PM on 08/09/2011
Ah Brett, good to see you here also. Of course, Comcast is likely not losing money on this program. As for WISPs, I am all in favor of them providing services as well but wireless providers (particularly with the limited spectrum made available to them) are rarely able to match the reliability or capacity of wired networks.
10:56 PM on 08/09/2011
Chris, that's incorrect. We beat wired networks on reliability and can deploy as much capacity as anyone needs. You obviously are basing these incorrect and misleading claims on the characteristics of mobile wireless and do not know how WISPs work.
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MinneMike
I am 1% deal with it
01:10 PM on 08/09/2011
Nothing is free. What this means is that Comcast will increase the price for their subscribers to subsidize the free loaders (literally).

Next these free loaders will be taking to the street after the 2 years are up (say, is there an election coming up?) rioting when they are asked to pay their way like everyone else.
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HUFFPOST BLOGGER
Christopher Mitchell
02:08 PM on 08/09/2011
While you are correct that nothing is free, the cost of providing this low income service is almost certainly below what they are charging for it. The profit is not as large as they are used to, but Comcast is not losing money and the people connecting are not "free loaders."

Further, I'm not sure it would be a bad thing if people demanded affordable access to the most important communication tool of our time. There was a time when only the wealthy could afford electricity and it wasn't benevolent massive corporations that made sure almost everyone in the US could access and afford to use it. Our economy massive grew as a result. Providing access to infrastructure allows more innovation and benefits for all of us.
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MinneMike
I am 1% deal with it
03:52 PM on 08/09/2011
I'm not sure what kind of Utopian world you live in. Of course Comcast is not losing money because a portion of the bill will be apportioned to current full paying subscribers.

"...not sure it would be a bad thing if people demanded affordable access..." oh course, this pays into your notion that it should be a 'civil right." This is another of the supposed social justice fallacies.

If people are handed things under the Utopian banner of "civil rights," what incentive is there for those same people to go out and achieve something.

Why is it that the "benevolent" government handlers can take from Person A to give to Person B without any input from Person A?

It may well be that Person A would want to help subsidize Person B's Internet access, but Person A should be the one who makes that determination. Not the government handler and not Comcast.