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Craig Newmark

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A Little Customer Service for Wikipedia Bios

Posted: 04/19/10 11:46 AM ET

Wiki  I feel quite strongly about the importance of Wikipedia for everyone on the
planet. Craigslist might help you get through the day, but Wikipedia is
becoming our living history -- it's really for the ages.

As such, it's important the Wikipedia Biographies of Living Persons need to be fair to everyone. A bio should not be an arena for bad guys to spread disinformation. It's already happened, say, attacking the Sandler family, who've done a lot of good work for our country.

The folks at Wikipedia are looking into the future, figuring out how to prevent problems like that. However, in the short range, I've volunteered to help out with short term problems, as part of my normal daily customer service work. (That is, it's part of what I feel is my personal public service mission. This is on my own initiative, not strictly as part of my role on the advisory board.)

If you see a bio that's been attacked, please let me know, and normally I'll find a way to get it fixed, have already done so in the case of a sitting U.S. Senator. Sure, there problems with this relating to how much I can do in a day.

If I can't get it done, well, I know a guy ...

 

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11:18 AM on 04/20/2010
Wikipedia is usually more reliable than Faux News or nearly anything on the MSM ... although that is not saying much.
lastpost
see biography
08:42 AM on 04/20/2010
“how to prevent problems”

What about a “Wikirightofreply”? Where the eponymous subject of a piece, can give their side of the “story” in a unalterable attached segment. Points raised could be cross-referenced to the main text. So that information not so marked, indicated alterations which the subject had not yet challenged.
07:44 AM on 04/20/2010
my grandparents have been demonized by southern baptists, tracked down on wikipedia and disparaged there-- I resisted the urge to respond to taunts on the 'discussion' section, and have noticed that if you ignore them, they eventually go away.
This user has chosen to opt out of the Badges program
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06:40 AM on 04/20/2010
Again, it comes back to teaching critical thinking skills in schools.

More than one source, or primary sources are required. Read, review, critique.

The media wouldn't get away with 99% of the crap they do now.
03:11 AM on 04/20/2010
Wikipedia really needs to do something about Criticism / Controversy sections to make them fair. I've seen bios with lengthy criticism sections concerning a minor gaffe or two, and then I've seen true villains of this world that should have voluminous criticism sections, yet they're curiously absent.

I think it comes down to the person being written about, whether or not he/she has a cutthroat public relations mentality or not. If they do, they'll find a way to erase any controversy or minimize it down to a line or two of ambiguous text. If someone's truly been controversial and criticized I believe Wikipedia should ensure a reasonable representation of that is given. And, if not, then others with minor, dubious criticism sections should have theirs deleted as well.
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HUFFPOST SUPER USER
Loni Wolf
12:36 AM on 04/20/2010
The right wing hate groups have been very clever in their use of the internet to spread their message. They utilize Wikipedia, Blogs, and social networking sites to mobilize the troops,. They troll progressive sites and work tireslessly to promote their point of view as the" majority"..
On the anniversary of the Oklahoma City massacre it is fitting that we "out" these disgusting tactics. and fight them. This is a cause that is worth it . else we have a dispirited & disillusioned generation of people who think they don't matter because some fanatics say so. They aren't truthful & what they are doing isn't right. Our duly elected President is not a socialist. A legally enacted law that has been discusssed ad nauesum has NOT been "rammed down our throats", our Commander- in Chief does NOT support terrortists & all the other drivel that is out there. Truth sites like politifact, Factheck and others can't keep up with the lies and misinformation campaign.
11:55 PM on 04/19/2010
If you are going to pepper Thomas Jefferson with the truth, on Wiki, you might toss in that he bounced on his slave women, and while he was all for freedom for blacks after he was satiated and enriched by slavery --he just NEEDED them to do the work and relieve his tensions.

Maybe in penance, he wrote "all men are Created equal" and "consent of the governed" and changed the course of mankind. Jefferson put the golf ball on the Tee --- Abe Lincoln came up and knocked it to the green.
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HUFFPOST COMMUNITY MODERATOR
justlw
Nehemiah Scudder 2012: Now More Than Ever
11:06 PM on 04/19/2010
Jenny: "a Wikipedia editor" is not a reliable source for what Wikipedia is about. *Anyone* is a Wikipedia editor if they want to be. Click the Edit button and poof: you're a Wikipedia editor.
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HUFFPOST COMMUNITY MODERATOR
justlw
Nehemiah Scudder 2012: Now More Than Ever
11:03 PM on 04/19/2010
I think the consensus opinion is that Wikipedia sucks, because I found a page that doesn't look the way I like it. In fact, I know it sucks, because I then tried to change it to the way I liked, and the Wikipedia Cabal immediately rose up to smite me. This is because Wikipedia is run/funded/secretly steered by people who do not think the right way, which would be, of course, the way I think.

Does that about sum it up?

Wikipedia is *several million pages*. I would say that pretty much rules out a secret cabal controlling every page. What it is is a loosely-coupled anarchy.

Many pages draw partisans who work to influence that page. Whether those partisans are secret Texas schoolbook rightwingers, or leftwingers secretly funded by George Soros, depends on the page and the temperature of your particular brain at the time.

What Wikipedia can be is an on-ramp to real sources. It quite often is a useful summary of the topic at hand; sometimes it is a scary-detailed dive with more information than you can imagine. In any event, *always look for the citations* and evaluate for yourself if they are indeed credible citations.

If any high school or collegiate system were *ever* using Wikipedia as a primary source, they should look to their accreditation. Wikipedia is VERY UPFRONT that they should NOT be considered a primary source.
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Jenny Lens
04:40 PM on 04/19/2010
A Wikipedia editor posted that they are NOT interested in the TRUTH, but what people THINK. So if you have enough money, people, an attorney not afraid of strong-arming Wikipedia, then no matter how many references you provide, links, testimonials, quotes, etc. you simply CANNOT POST THE TRUTH unless it jives with whatever the "editors" deem worthy of posting. As for the "discussion" pages, much is taken down on those pages too.

Often you CANNOT see the background discussion. Wikipedia is increasingly used for self-service, in violation of its stated TOS. Just writing this upsets me, because I experienced this in vivid, sickening details. I followed a case for a couple of months. The back-room intrigue would make for a scary movie. Too many people have NO idea what goes on. It really is a case of deliberate deception.

No matter the politics, bullies rule Wikipedia.

Does Craig REALLY think he can make a difference? Hasn't he seen online Wiki documentary? Discusses the TRUTH is of NO importance to Wikipedia. It's what people think, not a reflection of reality.

Scary, scary stuff. Ruined Encyclopedia Brittannica. Sad THEY didn't post their researched info online. Publishers don't believe in giving away info. If they understood how to turn that into making money.

Wikipedia allows the very worst to reign online. Mr. Newmark, write me, and I'll email files. I made copious PDFs and screenshots of what I experienced. Then tell me if you really believe what you just wrote.
overcat
My micro-bio is so full, it's bursting at the seam
12:07 AM on 04/20/2010
"Truth" is subjective and a matter of belief and opinion. Facts are objective and verifiable.
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dante
owns no infernos - yet
03:48 AM on 04/20/2010
Facts are also subjective -- the sky is only blue if you have the correct color receptors in your eye, and the correct wiring in your brain. And for all practical purposes, the "truth" is something humans will never know, subjectively or objectively, unless it is a petty truth. But then, this also applies to me -- so nothing of "truth" has been stated herein.
03:06 PM on 04/19/2010
Wikipedia living bios are so bad, so biased, poorly researched. Good luck to you if you can improve the quality. Wikipedia's living biographies are such an embarrasement. Many in the high school and collegiate system have stopped using them as a source.
02:40 PM on 04/19/2010
The problem most people have with Wikipedia is that some of the information that is readily apparent is incorrect. However, if you go through the revision history and discussion pages, you find a lot more accurate info and discussion on WHY certain info may or may not be accurate. The front page on a topic is merely the most recent take on it, not the definitive take. Further research is necessary before taking any info as fact.
01:20 PM on 04/19/2010
Wikipedia is Craigslist without mods or flags where wingnut trolls rewrite history. It's a foreign site under globalist control, rendering it a biased bastion of net partiality.
10:36 PM on 04/19/2010
That's awesome! George Orwell could not have written it better (or more obfuscated).

I appreciate the value of many voices rather than just one that may or may not be telling the truth.

One of the founders "Jimbo" comes right out and declares that truth is not the governing factor of what gets in Wikipedia, "verifiability" is the factor. In other words, truth or lies that have been published are "verifiable" and truth or lies that have not been published are "not verifiable."

While this avoids some of the worst abuses, it also avoids anything resembling first hand knowledge or research. It puts way too much faith in "published". I remember that the New York Times once declared rockets cannot fly (no air to push against) and Hitler was Time Magazine's "Man of the Year" http://www.time.com/time/covers/0,16641,19390102,00.html

But that's okay; that is what GOOGLE is for. Write a blog or better yet a real web page, let Google index it. People can read and decide for themselves. After all, "Global Warming" has many truths, does it not? http://www.time.com/time/magazine/article/0,9171,944914,00.html
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HUFFPOST BLOGGER
Rob Kall
publisher OpEdNews.com, Host Bottom Up Radio WNJC
11:44 AM on 04/19/2010
part two of my posting

Just to test this theory, I checked out one of the least favorite founding fathers among conservatives, Thomas Jefferson-- you know, the guy the Texas textbook massacrers wrote out of the history books and replaced with Phyllis Schafly. I'd say this opening paragraph was written by right wingers with less than benign intentions:

"Thomas Jefferson (April 13, 1743 – July 4, 1826)[2] was the third President of the United States (1801–1809), the principal author of the Declaration of Independence (1776), and—for his promotion of the ideals of republicanism in the United States—one of the most influential Founding Fathers. Jefferson envisioned America as the force behind a great "Empire of Liberty"[3] that would promote republicanism and counter the imperialism of the British Empire."

Is it really appropriate to emphasize republicanism in an introductory paragraph on Jefferson.

How about mentioning that Jefferson allowed the fascist alien and sedition laws enacted by Adams to lapse, instead of putting that way down, and framing it as a state's rights issue? This is subtle but insidious stuff.

As my radio host friend told me, this is a way for conservatives to literally re-write history, especially for young people who truest everything they see on the web, particularly wikipedia.

There ought be a way, while you're at it, correcting propaganda, to indentify those who did the postings to wikipedia, so their other postings can be scrutinized as well.
01:31 PM on 04/19/2010
why would something as specific as the reference you mention be in the opening paragraph? i'd hardly classify it's omission as insidious. and last i checked, we are a republic so emphasizing "republicanism" as a whole would be more appropriate than something as granular as allowing a sedition law by a predecessor to lapse.
02:57 PM on 04/19/2010
Yes, republicanism IS an appropriate emphasis, considering he wrote extensively on the topic. Intro paragraphs on philosophers typically have a short statement about their views and topics of discourse. However, I think you simply misunderstand the term "republicanism."

"Republicanism is the ideology of governing a nation as a republic, where the head of state is appointed by means other than heredity, often elections."

Here is a letter Jefferson wrote to John Taylor (an early American political philosopher) on the topic in response to Taylor's book/pamphlet: http://memory.loc.gov/cgi-bin/query/r?ammem/mtj:@field%28DOCID+@lit%28tj110172%29%29

Certainly something as specific as his position on alien and sedition laws would be under a subsection, and not in the intro.
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HUFFPOST BLOGGER
Rob Kall
publisher OpEdNews.com, Host Bottom Up Radio WNJC
11:44 AM on 04/19/2010
Thanks for bringing this up.

I was talking with a friend, a nationally known radio talk show host and he was lamenting how right wingers and libertarians have gone wild on wikipedia, framing a huge swathe of the site with a conservative perspective.

For example, if you check out Franklin Delano Roosevelt, instead of giving a reasonable amount of space to his accomplishments, the page treats what he did as something that needed to be reversed and tells the history of republicans reversing it.

From what I understand, this bottom-up gaming of the web's history and point of view is a serious top down project, just like is done in Texas with textbooks, and some of the biggest right wing think tanks literally have rooms of interns making postings daily on wikipedia, blogs, etc

see my second posting
11:12 PM on 04/19/2010
Rob Kall writes:

"... right wingers and libertarians have gone wild on wikipedia, framing a huge swathe of the site with a conservative perspective.

"For example, if you check out Franklin Delano Roosevelt, instead of giving a reasonable amount of space to his accomplishments, the page treats what he did as something that needed to be reversed and tells the history of republicans reversing it."

Stunned at the possibility of such Orwellian rightist revisionism of the Wikipedia entry for FDR, I looked it up. Astonishingly, Mr. Kall is completely correct about the neo-fascist propaganda that's been inserted. Given the ubiquity of Wikipedia, Mr. Kall is also correct to take this matter seriously.

I suggest that folks at the Roosevelt Presidential Library in Hyde Park monitor Wikepedia and correct the FDR entry therein on a daily basis. They should continue to do so indefinitely unless and until Wikipedia figures out a way to cope with the demonic trolls who infiltrate the site with rightist bilge.

Eric C. Jacobson
Public Interest Lawyer
Culver City, California