The folks at the Palo Alto VA center are now using Facebook for social media outreach to local veterans with the hopes of providing more services for returning troops.
They're receiving high scores all over the board, including the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey and on Yelp. I also just read that Lisa Freeman, who's director of the Palo Alto VA center, was cited as one of Silicon Valley's most influential women. I've met her, the staff and Veterans at VA Palo Alto and was very impressed (note to self, check out "flat lesions.")
Bay Area folks should know that they have one of the best VA's in the country and that couldn't happen without outstanding leadership.
The deal is that VA centers across the country are doing this through the main Veterans Affairs Facebook page, and a directory of Facebook pages for VA facilities. Also, check out the Veterans Affairs Health page.
Please do me a favor: Like their pages, and spread the word!