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Deborah Frett

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Gen Y Women In The Workplace: What Employers Need To Unlearn And Relearn

Posted: 11/22/11 11:17 AM ET

The key to recruiting, supporting and retaining Gen Y workers may require unlearning what we "know" about this cohort and relearning the importance of flexibility, equality and inclusivity for business success. Last week, Business and Professional Women's Foundation (BPW) Foundation released findings from our national survey on Gen Y women's workplace expectations and experiences. The responses from more than 660 women across the United States identified important challenges related to gender discrimination, work-life balance, and intergenerational workplace dynamics that employers cannot afford to ignore. Here are our top four reality checks on popular literature.

1.Popular Literature Says: Gen Y women do not believe gender discrimination is a problem in today's workplace.

BPW Survey Says: Where do those women live and work? Over 75 percent of Gen Y women in our survey identified gender discrimination as a moderate or severe problem in today's workplace. And almost 50 percent of Gen Y women had observed or experienced gender discrimination in the workplace. There is a difference between what Gen Y women believe about gender -- that equality should be the norm -- and how organizations and colleagues practice gender. Gen Y women experience stereotyping, unequal compensation, inequality of opportunities, different standards and sexual harassment. The discrimination and inequalities young working women face are rooted in the ways in which organizations, supervisors and colleagues understand what it means to be a man or a woman. Employers should identify and address the sources of discrimination and inequality in their organizations -- perceptions, policies and practices.

2. Popular Literature Says: Employers should design programs to meet Gen Y women's work-life balance demands.

BPW Survey Says: Programming alone won't address Gen Y women's demands. They are looking for a holistic approach to work-life balance that will require employers to rethink the "ideal worker." The ideal worker is often an employee who demonstrates devotion and commitment through time -- being available any time and for however long an employer needs. Work is important to Gen Y women but is not the only sphere of life. Gen Y women also identified family, friends, hobbies, exercise and volunteering as important aspects of life. These women are not interested in mistaking their jobs for their life. Tackling work-life issues requires a critical examination of the "ideal worker" and how employers measure and evaluate an employee's commitment.

3. Popular Literature Says: Identify Gen Y values and then design workplace programs around their values.

BPW Survey Says: Good luck with that. Gen Y women hold disparate values. Top career values varied by occupation, type of employer and the presence of children. For example, women in management valued achievement most while women in administrative capacities valued creativity and women in sales/marketing valued compensation most. Our survey results contain two messages for employers. First, it's really difficult to determine key work values for Gen Y women because values are mediated by social difference (e.g. gender, race, occupation and education). Second, you don't need to determine values in order to offer the benefits Gen Y women need and create enabling environments for success. Gen Y women's workplace values did not impact their perspectives on employer benefits. Overall, Gen Y women want their basic needs met. Two of the three most important benefits reported were: healthcare insurance and retirement plans. And, regardless of what Gen Y women expect to achieve through their work, five features enable them to do their best at work: understanding goals and expectations; having open communication channels; receiving encouragement from co-workers and supervisors; having their voice heard and understanding their role and responsibilities.

4. Popular Literature Says: If you want to improve inter-generational workplace dynamics, focus on increasing awareness of generational differences.

BPW Foundation Says: Yes, but that's not all. BPW Foundation asked about generational conflict, but Gen Y women identified age bias as a more pressing workplace issue. Survey results indicate that Gen Y women experience a double jeopardy -- gender and age. Gen Y women who had experienced gender discrimination were more likely to report generational conflict or discrimination than those who had not. Fifty-one percent of Gen Y women who observed or experienced gender discrimination also reported generational discrimination. The types of generational or age discrimination reported included being perceived as incompetent or inexperienced because of age; name calling such as "kid" and girl"; being passed over for promotions because of age and being held to different standards because of age. Identifying and addressing age and gender discrimination may be an important strategy for improving inter-generational workplace dynamics.

The full report, From Gen Y Women to Employers: What They Want In The Workplace And Why It Matters is available for download at Business and Professional Women's Foundation.

 

Follow Deborah Frett on Twitter: www.twitter.com/BPW_CEO

The key to recruiting, supporting and retaining Gen Y workers may require unlearning what we "know" about this cohort and relearning the importance of flexibility, equality and inclusivity for busines...
The key to recruiting, supporting and retaining Gen Y workers may require unlearning what we "know" about this cohort and relearning the importance of flexibility, equality and inclusivity for busines...
 
 
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01:27 PM on 12/28/2011
This article definitely shows a great disparity between what employers think female employees want and what female employees actually want. The problem? Female employees need to tell their employers what they want so everyone can stop guessing.

Have a candid conversation with your employer about your career and what you see as your future in the company. If you have specific needs, then tell your boss about them so he or she can take a more active role in helping you out. If you experience sexism and agism then tell that person how it made you feel. Remember, don't point fingers, but have a conversation about what you think proper etiquette is for you.

Stop waiting for change to happen--stand up for yourself. You might be surprised about what happens :)
10:20 AM on 11/28/2011
Interesting thoughts on the issue...I'd say that one area where there's a double-edged sword of discrimination is regarding knowledge of social technologies. There are huge assumptions that Gen Y knows all there is to know about social technologies, can teach the "oldsters" a thing or two, and will gladly help out with advice on proper use of social technologies even when it's not in their job descriptions.. The other huge assumption is that Gen X and Boomers still working are technophobes and can't possibly know what Gen Y knows--even though they may be on the Early Adopter track. Those kinds of assumptions hurt both groups: young and older. Getting those assumptions changed, however, is almost impossible, as whomever is doing the hiring seems to judge the experience of others on his/her own knowledge. It's very sad for both.
03:49 AM on 11/25/2011
Promoting one gender over the other becomes sexist whenever that gender is ahead. It is clear women have the advantage in the coming generation so I declare this article sexist. Since radical feminist have free reign their is no reason for a of male to feel guilty about a a male friendly workplace anymore than a male should feel fearful fo a feminist friendly workplace besides males are less likely to qualify for a job today. The assumption young men have any advantage is unfounded. Men are behind in every way and need to d stop wasting effort trying it cater to women's desires. Let the best person win but do not try to assume women are at any disadvantage.

Where is the focus on men ? They are statistically behind and it seems sexist that women can care less. They are your brothers and husbands not to mention nearly half of the population.
01:18 PM on 11/25/2011
...What? This literaly makes no sense, its like you didn't read this article at all. No one talked about catering to desires, this is article is about how women can rise up in the work place. I don't know if you've noticed, but women aren't very praised in the work place right now. And this is the womens section. Your just trying to make this article sexist when this article was written by a woman for women to help us get to equal status as men in the work place. And who ever said that all men where are husbands and brothers? How does that work for lesbians? And only children? Or do you just expect everyone to please your male ego? Why don't you get more educated on things like this? Your rambling about "radical feminist" when you probably barely know what their fight is about.
10:58 AM on 11/28/2011
Women are not praised in the work place? Are men? Why should men waste their wives worrying about every women's desire for approval when you can care less about theirs?

Women have equal status and not getting what you want or treated how you want at every turn is not a legitimate claim of victim hood. Everyone should not be focused on feeding female ego's.
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05:09 PM on 11/22/2011
Obviously employers and job seekers alike need to relearn something. We have huge unemployment numbers, and yet businesses complain they can't find good help. Something is wrong with this picture. From what I can see too much is expected from both sides. We need to find some sort of agreement about what is fair and reasonable.
01:27 PM on 11/22/2011
And yet they are prepared to complain that they won't advance or get paid as much as people who might put career ahead,