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Dennis Kneale

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The Real Deal on Cable's App Flap

Posted: 03/30/11 02:05 PM ET

The cable industry is bracing for a bitter slugfest, the two sides of a once-united house -- content (the channels that produce shows) and distribution (the cable systems that distribute the fare) -- scrapping over an innocuous app that delivers cable shows to the iPad.

In one corner: Time Warner Cable, which unwrapped its new app to turn an iPad in a subscriber's home into an extra TV. In the other: Tinseltown Titans such as Viacom, Discovery, Scripps and more. They argue the iPad app isn't a mere extension of cable TV, it's a new broadband platform -- and you'd better pay up for it.

The real deal: This app flap is a clear sign that, after two decades of assurances that content is king, the king now is getting commoditized. And Hollywood, reeling from dread and denial, is responding in precisely the wrong way. We talked about this on Fox Business Network yesterday.

Time Warner Cable had first cited iPad plans last summer, and in January at the Consumer Electronics Show in Las Vegas, the cable giant said it would beam shows to Samsung tablets. "Nobody complained then," says one industry wag.

Then on March 15th TWC pulled a fast one, unwrapping the new iPad app without so much as a courtesy call to the channels it carries. The cable guy, apparently, knows it's always easier to beg forgiveness than it is to ask permission.

"The entire content community is hopping mad," says one senior executive on that side of the business. "Time Warner sandbagged everyone. The technology behind this has been in the works for months, possibly years, but they didn't tell anyone." He adds: "It's not consistent with honest dealing or, for that matter, confidence in their competitive position."

Actually, Time Warner Cable is feeling cocky these days. Its stock price is up 185% since it was spun off two years ago by Time Warner Inc. -- itself up less than half that in the same time.

TWC says it's only giving consumers what they want -- to watch what they want, on whichever home screen they prefer, at one easy price. "If the music industry taught us anything, it's that if you just say no to customers, they will go around you," a TWC spokesman says. "It's like water, you can dam it up but ultimately it will find a way."

More clashes of this kind are coming soon to a screen near you. The digital wave, having already washed over the music business, newspapers & magazines and book publishing, now threatens to overwhelm films and TV shows.

For 20 years of wrenching change and rapid technological advance, we've been told that content is king, special and irreplaceable, and distribution is dull, an uninspiring, utilitarian commodity. Now it's looking like the King is getting his comeuppance.

Examples abound. Instead of paying $5 to watch one of a few dozen newer films on cable pay-per-view, you now can Net-stream as many flicks as you like -- for $8 a month. Thank you, Netflix. Walt Disney Co.'s new home release of Toy Story 3 charges a single $16 price for what had been multiple revenue lines: the DVD, the Blu-ray, a streaming version and a Net download a la iTunes. E-books sell at wholesale for 30% to 40% less than hardcovers.

And a hot single from rap star Fifty Cent sells for 99 cents -- the same price you pay for a flop from an unknown band that never made it out of the garage.

The distribution side of the house has spent years enduring commoditization and its thin margins, declining prices and expanding features. Now it's the content guys' turn.

What should they do?

So far they are blowing it. This iPad clash is one more sign that Hollywood doesn't get it, that it will make the same mistakes the music business made. If the content creators do go down that path, investors must reassess whether better growth lies on the distribution side of Show Biz.

The right approach is jujitsu not karate. The big music labels tried karate, punching and kicking and blocking and using force to shut down Napster, take Grokster all the way to the U.S. Supreme Court and even sue their own customers.

Didn't work, did it?

Jujitsu instead harnesses the wave that threatens to overwhelm you and tries to redirect it. iTunes from Apple is jujitsu: You wanna download a song instead of buying the CD in a store? Okay here's a simple way for only 99 cents.

In the Internet Age, to borrow from the 1980s hairband .38 Special, ya gotta "Hold On Loosely." Hold back, and you could end up fading away entirely.

Dennis Kneale, a former CNBC anchor and ex-managing editor of Forbes, now is senior correspondent at Fox Business Network.

 
 
 
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drp103
System On
11:51 AM on 03/31/2011
I still like watching movies in HD via Bluray disc; sort of a quality snob, but my kids would rather watch stuff on their devices. Too bad streaming quality of so-called HD content is nowhere near Bluray quality.
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j main
Reality is just a collective hunch, anyways.
09:33 PM on 03/30/2011
Cable is dead but doesn't know it yet. Through the internet, the content providers will be able to deliver their goods to the consumer. They will have to go that route because downloading tv shows for free is currently available if the consumer is inclined to do so. There is an entire generation of teenagers who know how to do it currently and they enjoy their tv shows without commercials.
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Jeffrey Marks
06:10 AM on 03/31/2011
I agree. I have a hunch that Time Warner spun off TWC for financial reasons. I give TWC 10 years before it goes the way of Blockbuster and music stores in the mall.
06:53 AM on 03/31/2011
There will always be a sub group of people, irrespective of age, who will use P2P protocols to get what they want. Cable, on the other hand, isn't truly in danger of disappearing until the delivery of programming via the Internet can replicate the traditional TV viewing experience exactly. Most people prefer to watch TV on...wait for it...a TV! In their homes! Who knew?

BTW, with no cable or satellite distributor to pay for it, how do you suppose producers will fund these programming efforts? Advertising alone? I don't think so, unless production costs are drastically reduced. Subscriptions? Isn't that just a new kind of cable? A la carte pricing like iTunes? That gets costly, depending on how much you view. And how will viewers discover anything new?

Cable's not going anywhere for a while.
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jabailo
(Participant) Texeme.Construct()
07:58 PM on 03/30/2011
This is what I had hoped the last 30 years of computer and interactive media progress would lead to...being able to watch tv on a phone.
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07:06 PM on 03/30/2011
Time Warner Inc. now no longer needs Time Warner Cable!
With Microsoft Silverlight, the exact same software Netflix uses, they can set up their own direct distribution.
All the content creators can.
The questions is how much and how fast.
Too soon and you kill the golden egg laying cable goose.
Too late and you become the music industry.
Apple, Amazon, Sony's Crackle and HULU (Owned By NBC, Fox and Disney) Plus are just the first of a flood of Netfilx competitors that will be getting into the streaming business.
And of course Google's YouTube only has to throw a switch.
In the end the one holding the short straw will be Broadcast TV Stations.
I don't see them viably making it to 2020.
05:12 PM on 03/30/2011
Jujitsu is dandy. And if both your examples (NetFlix and iTunes) are truly representative, then it's worthy of pointing out that both of those services are distribution alternatives created from outside the content side of the entertainment industry. Content competitors holding hands is being tried at Hulu, but they are missing some big names - names that NetFlix has.

The challenge for the Kings of Content isn't that content will become a commodity. The challenge is that the people they hire (e.g. Bad Robot, Imagine, Scott Free, etc) to make the great content can go a lot more places than just "the studios," and "the networks" to create the great films, shows and webisodes of the future. United Artists started the entertainment industry down that path back when Griffith, Chaplan, Pickford, and Fairbanks challenged the studio system.
For almost 100 years free market capitalism has been peeling the onion over and over. Deconstructing in order to reconstruct. Ain't it grand!?
@DanFarfan
"The Next 10 Amendments"
04:19 PM on 03/30/2011
This is the reason Netlfix, or Hulu or any of those will never completely replace cable. Distributers will always want their programs to be on Cable where they can make more money.
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07:13 PM on 03/30/2011
The point of this post however is that people will want to watch video on tablets and phones wherever they are and not on a TV with a cable. Either the studios cater to the end users or lose control of them.
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longnow
OWS vs Citizens United
03:31 PM on 03/30/2011
Decent article. Dennis Kneale is ma idol.-) (cough cough)
03:06 PM on 03/30/2011
Will we at last, finally, be able to buy as few or as many shows as we want for 99 cents each rather than having to buy the whole package just like itunes? That would indeed be true competition. Just goes to show that companies talk about letting market forces decide and deregulation etc, but are always the last to apply those same principles to themselves at the disservice of consumers every time.
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07:17 PM on 03/30/2011
Most major TV shows are available on iTunes now for $1.99 or $2.99 in HD.
BUT they are from last season for the most part.
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Barbara Graham
Comin at u from Area 5150
02:31 PM on 03/30/2011
Here's what I don't get.
Time Warner offers cable, phone and internet service. They make the programming available.
So, what's the big deal? If you're hanging out in a room with no TV, you're not consuming. So, this app makes it possible for customers to increase their television viewing, which certainly includes advertising, the lifeblood of the industry.

So what's the beef?
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Highball
In Blackest Night
05:09 PM on 03/30/2011
Exactly.

You would think they would love this. Instead, they hate it. But executives tend to hate anything new, especially tech.
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Michael Dayne
01:51 PM on 03/30/2011
Cable/Satellite TV should take a good hard look at what has happened to the music industry. After years of gouging customers by selling them music they didn't want in order to get music they did, the industry business model imploded, thanks in large part to file sharing websites like Napster. Similarly, video distribution through retail outlets is getting obsolete as Blockbuster fades into the archives. It won't be long before consumers will be offered ala carte content through their computer and traditional broadcast TV will be history, as well. Alternative sources for programming are appearing like fleas. Chinese websites offer just about any American music or movie free to download. Just ask any teenager. How many Americans realize that local stations in true high definition can be had for free with an old-style roof top antenna for a one time cost of about $300.00? Right now Netflix is a deal with their instant viewing package. I certainly don't mind waiting one year to view HBO and Showtime programming for the cost of my Netflix subscription and they seem to have a good selection of movies.

I look forward to the day when I cancel my cable once and for all.
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magneato
Stomping trolls since '07.
03:49 PM on 03/30/2011
Between Netflix, Vudu and Playon, I get to see 95% of what I want for a fraction of my old cable bill.
I cut the cord on cable months ago and haven't looked back.
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Jeffrey Marks
06:12 AM on 03/31/2011
Cable is dead. Just no one has told them yet...
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Michael Dayne
10:38 AM on 03/31/2011
One of good things that comes out of recession is the fact that people start to take a harder look at discretionary spending and start to cut out things like health clubs, movies, and cable TV that they don't need. I can tell that my cable company is getting nervous. I had a service issue and they had a repairman at my front door the following morning and he arrived at the exact time he was scheduled to arrive.