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Dennis Santiago

Dennis Santiago

Posted: April 1, 2010 05:52 PM

Move Your Money: 90th Day Report

What's Your Reaction:

It's been one quarter since Move Your Money burst upon the scene on December 29, 2009. Over the last 90 days, most of the media coverage of the campaign has focused on the amazing phenomenon that acting on the simple idea that putting their money into good banks focused on local needs is a worthwhile notion. It's been a nationwide "human" response affecting the varied landscape of U.S. banking as seen in this map published in the New York Times using date provided by IRA. The web server records show that 100% of zip codes in the United States where the FDIC lists an active bank branch have been explicitly searched using the simple tool my company donated to the MoveYourMoney.info website.

We are about to measure the first vote, if you will, of Move Your Money. The FDIC begins collecting Call Reports from the banks today for the quarterly operating period ending March 31, 2010. They have 30 days to submit their filings. It's after that when we'll be able to measure how deposits have shifted since the last Call Reports were filed for the period ending December 31, 2009. Stay tuned for that. For now we are still in that period where anecdotal stories are our main source of feedback. So today I'd like to spend the rest of this article reporting on how one bank experienced the first 90 days of Move Your Money from the receiving end of the pitch fork.

Mechanics Bank of Richmond, California is a 105 year old institution now in its' 5th generation of stewardship in the footsteps of founder E.M. Downer. They rate an IRA "B or better" grade which gets their $2.9 billion asset institution on the MYM list. The history of Mechanics Bank reads much like the script of "It's a Wonderful Life." The mechanics in the bank's name refers to the railroad workers first served by the institution in 1905. Now specializing in lending to small business, this community oriented institution is also trusted with the deposits of over 600 non-profits. They support over 400 charities and allocate a community chest equivalent to $1,000.00 per employee each year to donate to good causes as part of the bank's corporate efforts. Like many other community banks, they provide "toaster benefits" like refunding ATM fees if their customers use another institution's machine except for ATM's located in casinos.

I interviewed SVP of Retail Banking Rauly Butler about the last 90 days and we started off by talking about the economics of new deposit acquisition. Community bankers tend to use direct mail, print, and community event booths. It is tough slogging. Direct mail is a 1/2% response program at best. Getting 50 people to come in for every 25,000 pieces of mail sent is considered adequate. Print is even lower yielding. Event booth marketing literally means investing in sponsoring and tasking staff at local community events. Getting one or two new accounts is the typical yield for that much community investment.

So imagine Mechanic's bank surprise when in the first week of January 2010 their branches in Oakland, Kensington and El Cerrito reported that they experienced a six-fold jump in new account openings. Mr. Butler had no idea where it was coming from until the Oakland branch reported that people were streaming in because of something called Move Your Money they'd seen on the Huffington Post. Over the next 90 days, Rauly estimates that Mechanics Bank picked up between 600 to 800 new accounts in their markets directly attributable to Move Your Money. He estimates it's added between $5M to $6M in new core deposits to their retail banking business. More to the point of running their business, Mr. Butler says being a bank good enough to make the MYM zip code list is 5 to 10 times more effective than anything he can yield from their traditional marketing avenues.

What a windfall! All they needed to do was operate a bank using safe and sound principles. The IRA analysis engine objectively computes the rest. Mr. Butler did note this apparent windfall to this boss Steven K. Buster, the President and CEO of Mechanics Bank. Rauly paraphrases that Mr. Buster noted that Mechanics Bank paid for this by doing it right, by foregoing the things that got other banks in trouble, by looking like lesser performers when other raked it in, and now they are seeing the reward of doing their job. Hooya!

Like many others, Mechanics Bank had some good Move Your Money stories to share. One MYM consumer in Kensington came in asking a lot of detailed questions. The bank staff took the time to answer all of them and educate him. He left then came back and first opened a $2,000 checking account and a $100K CD. Then he came back again and deposited additional money until reaching the maximum $250K FDIC insurance cap. Another walk-in customer at their Danville branch located inside a supermarket came by also asking questions. He made an appointment to return at 4:00pm on Saturday and the branch manager agreed to meet him even though the branch closed at 1:00pm. The reward for that extra touch of service was that the gentleman returned and deposited $400K. We've been hearing stories like these for the past three months. People with the means and need to manage sums far above the $5,000 average consumer account have been taking the time to become much more educated about how banking works and they are making tangible decisions. Americans can now tell the difference and some bankers can walk with their heads held high once more.

Mr. Butler also provided some interesting feedback about these other bankers. He'd just returned from the Western Independent Bankers conference where contrary to some of the reserved coyness displayed by bankers in official interviews feigning not ever having heard of Move Your Money, 100% of the CEO's at that conference attended by over 100 banks not only knew about MYM but treated it as the buzz of the discussion ... and Rauly says they were all smiling. We'll see how that translates into 1Q2010 industry numbers in about month and a half.

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HUFFPOST SUPER USER
blueken
Finger Picking blues man
02:23 PM on 04/02/2010
After my local bank changed hands 6 times in 10 years I got fed up with charges on accounts below the min, charges to have checks printed and charges for charges of charges. I took out the Yellow pages and called every banking institutio­n in the phone book. I asked about interest rates on savings, charges for checking, rates on mortgages and car loans. When I got to the local credit union I was floored. No charges whatsover. They were just happy to have my business. They had competitiv­e interest rates on mortgages and car loans. The only fly in this wonderful soup turned out to be credit cards. The name on the credit card was BOFA. Not to thrilled with that, but, my credit union never sold my mortgage. My mortgage payment went to the local credit union. Why would anyone do business with anyone else?
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HUFFPOST SUPER USER
Greg0658
07:49 AM on 04/02/2010
"web server records show that 100% of zip codes in the United States" logged in .. wow - Congradula­tions are in order.

Also .. I was just wondering last night - on reach and participat­ion here at HuffPo. Was wondering if the Google has the ability to define a number of different individual­s that post in a month. Maybe HuffPo could do a story on its reach and affects on society other than this data-point­.

Thanks for trying everyone.

Back to the effort of this thread. I think this country needs to get money back into regional banking. Wall Street Banks have the lion share of money trickle'g thru their fingers. Credit Cards interest payments need to be reinvested closer to the home that is send'g in the interest.

Our city is looking for those gov backed bonds right now .. the TIF attorney was holding his breath for the interest rate we see .. and from where.
04:11 AM on 04/02/2010
This is a nobel idea but it will not work.

Folks, our country fundamenta­lly changed when the bail outs started.

TARP was not a bail out, what it did was set a precedent: "...while even the president is not above the law, Goldman Sachs and JP Morgan are above the law".

Goldman Sachs and JP Morgan have over 200 trillion in worthless derivative­s and credit-def­ault swaps on their 'off-balan­ce' sheets, which is accounting fraud.

Goldman Sachs and JP Morgan are allowed to 'mark-to-f­antasy' these so-called 'assets' and that makes them 'above the law' - you and I are prohibited from carrying an 'off-balan­ce' sheet.

So moving your money to smaller banks when the whole banking system is hopelessly bankrupt will do nothing but aid in the weekend bank closures to further consolidat­e for Goldman Sachs.

Only a bankruptcy re-organiz­ation of Goldman Sachs and the entire Federal Reserve System under an ultra-stri­ct Glass-Stea­gall standard will work - anything else is a waste of time.
09:48 AM on 04/02/2010
You move your money into a bank in your community or region and immediatel­y your money can start circulatin­g to a greater extent within that sphere, generating further wealth, jobs and security within that sphere.

Those careful stewards can also make solid decisions about investing some of your money in financiall­y responsibl­e wealth-cre­ating projects beyond that sphere in order to bring wealth from those far away projects back to your community-­-via your bank account.

If you make a bad choice and select a bad steward, you know that the worst case scenario does not include your having contribute­d to a nationwide or global meltdown. Reasonable deposits of your own will be federally guaranteed and the careless stewards will be punished with discipline or failure.

What is always a waste of time is impotently wringing your hands and cursing the darkness. I am referrring­, of course, to your post.

Doing the right thing is never a waste of time.

Move your money.
11:21 AM on 04/02/2010
I am not 'wringing' my hands.

I am telling you that the solution = bankrutpcy re-organiz­ation of these big failed casinos.

Your idea is to 'move your money' which doesn not change the fundanment­al cause of the future closure of your community bank while Goldman Sachs is still allowed to keep fraudulent accounting throudh so-called 'off balance' sheets.

Shifting the chairs around the titanic does not save you.
07:58 PM on 04/04/2010
Not all banks are corrupt, but, the political corruption fostered by huge campaign donations is very real. One can easily imagine that, if enough folks close their accounts in with TBTF banks for the big banks to run short of operating capital, that Washington will obligingly provide more, or perhaps relax accounting rules a bit more to allow the banks to continue gambling on derivative­s with higher leverage rates to take advantage of their smaller liquid reserves..­.
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HUFFPOST SUPER USER
jennyjen
12:40 AM on 04/02/2010
What is their policy re: accounts for medical marijuana businesses­. Chase, Wells Fargo etc have been closing those accounts.
11:26 PM on 04/01/2010
Good on you, Mr. Santiago. Well written (and heartwarmi­ng) story.
11:24 PM on 04/01/2010
My company which operates a boutique hotel has also moved our money to Mechanics Bank from Wells Fargo. Mechanics has **real people** who actually help you and answer your questions. Wells had raised our credit card rate from their merchant bank from 3 to 3.5 to 4% plus more fees! Mechanics is charging 3%. I got out in the nick of time, and when I called Wells to quit I gave up after waiting on hold for 15 minutes. Mechanics is working on a loan package, and have all the facilities Wells has plus more.

I know they won't be perfect, but Wells had gotten out of control, raising every fee and interest rate and cutting service back to near nothing. When I did get through to cancel the merchant bank account, they didn't even ask why or try to sell me back, and we've had a grand total of 1 chargeback in 8 years!
08:57 PM on 04/01/2010
Move your money and don't stop there. Avoid big box stores and don't work in high skilled jobs for low wages one day longer than you have to.
12:48 AM on 04/02/2010
Speaking of low wages:

http://www­.newheadne­ws.com/har­persGeoghe­gan/index.­html
09:46 AM on 04/02/2010
Very interestin­g, Tobergill. Thanks for the link.
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Tom S Cedar Mill
This ain't no party, this ain't no disco.
08:22 PM on 04/01/2010
In related news, Bank of America and Wells Fargo have agreed in principle to a merger, with the resultant enterprise to be named "Teenie Tiny Little Corner Bank".
07:52 PM on 04/01/2010
as for MYM those at the Western Independen­t Bankers conference should be asking each of their trade groups why they did not do anything so well? It takes The Huffington Post to motivate the market to try out community banking. The trade groups do not even do this well during community bank month. Then on the image of banks and bankers we have the folks at Ally Bank with this month Egg Management Fee coming right off a strong showing of Let me Steal your Pony promotion. Real confidence builders. I hope the bankers use this opportunit­y to ingratiate themselves to the consumer and marketing done correctly. BANKALCHEM­IST.
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HUFFPOST SUPER USER
inthedesert
If God exists, he needs to review his plan.
07:44 PM on 04/01/2010
Great story.....­I left my big bank and went to a credit union..som­ething I had never thought of doing before MYM.
07:20 PM on 04/01/2010
Wonderful story, seemingly small actions can make a big difference when people work together.
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StevenWells
Objects in the avatar are larger than they appear
07:32 PM on 04/01/2010
May seem slightly off-topic, but the same is true when it comes to our reps in Congress (I never miss an opportunit­y to beat this drum). The actions of individual­s add up and make difference­s, and "move your money" illustrate­s the point.

Plus, making phone calls is even easier than switching banks.