Imagine you are at your son or daughter's play with a distracting hankering for a piece of chocolate. After much internal debate, you decide to satisfy your sweet tooth by allowing yourself exactly one piece of chocolate. In the lobby, students are offering two options--a Lindt Truffle for $0.14 or a Hershey Kiss for $0.00. Which do you choose? How much does price factor into your decision? Thanks to the research of behavioral economist Dan Ariely, author of Predictably Irrational, we can put a bit of concrete data to this scenario...
A couple of years back Ariely and his team set up a table in front of a public building to sell chocolate at various price points to test how price impacts consumer behavior. In their first experiment they charged the following and got the following responses:
In the battle of quality versus price, it appears that "quality" won out. Now, in the second experiment they discounted each option by a penny:
From the first experiment we can see that Lindt is clearly the preferred brand of chocolate. Even when Ariely and company priced truffles at 26 cents and Kisses at a penny in subsequent experiments, Lindt still won out. Yet, the moment FREE! was introduced into the equation, Kisses won the battle of consumer choice by a landslide. Why? Ariely writes, "Zero is not just another discount. Zero is a different place. The difference between two cents and one cent is small, but the difference between one cent and zero is huge!" Moving back to our school play... Which will you choose, the relatively "expensive" Lindt Truffle or the free Hershey Kiss? Now, what if you have the option of a Lindt Truffle ($0.14), a Hershey Kiss ($0.00) or a piece of your neighbor's infamous triple chocolate fudge ($0.00)? FREE! fudge sounds quite lovely, doesn't it? Especially knowing that your neighbor has been cooking fudge for years and is a real expert in the realm of chocolate... Getting hungry?
Where am I going with this? Well, for the past four years the organization I direct, Curriki, has provided access to tens of thousands of lessons, units and learning objects to people across the globe free of charge via the Web. With nearly 90,000 registered members of our site, we know Curriki is providing a valuable service to educators in need of the right lesson at the right time and at the right price point for their classrooms.
Now to date, that price has been FREE!, but as Curriki aims to sustain itself over the next ten years and beyond, we are wondering if our pricing structure and product are in need of a revision.
The content on Curriki is not the expensive and polished Lindt chocolate that the major textbook and supplemental providers represent. Nor are we the lower grade but wildly abundant "edutainment" web sites that share the same instructional value as a Hershey's Kiss. Instead, Curriki is that rich, time-tested fudge that your neighbor makes. Like the fudge, the quality of the educational resources on Curriki is the product of years of experience. What is exciting about Curriki is that it leverages the collective experience of educators around the world, giving them a place to share ideas, content and best practices. By harnessing all of this institutional knowledge, Curriki is inverting the publishing paradigm. Rather than relying on publishers to create content, Curriki empowers classroom teachers to build and share their best work.
We believe that breadth, depth and the classroom tested nature of the resources on Curriki give them substantial value. As Curriki now explores creative ways to sustain itself and find the right product/market fit, we again need the input of the education community. Teachers, administrators and parents, help us out by responding in the comments section below!
As Ariely states in Predictably Irrational, "Most people don't know what they want unless they see it in context". Given the context above, share your thoughts with us! Are you excited by a world with abundant teacher created, classroom-tested curricula? If so, what value (or "price") would you give for its access? If that value is greater that $0.00, why not take a moment to promote Curriki and the sharing of content internationally!
Barbara Kurshan
Executive Director, Curriki
P.S. Still thinking about chocolate? Check out this excellent teacher-created unit on the history and science of chocolate courtesy of Curriki member Sarah Wostbrock.
Follow Dr. Barbara Kurshan on Twitter: www.twitter.com/bkurshan
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Free is not really free. Who pays is often based on the perceived value and the timely need for the content or the service. So we will pay to get our computer fixed immediately, or to download a movie, or to access an article, if we need it NOW! ( I just did pay when my linksys wouldn't connect to my internet provider, and I needed it immediately, but even for a cost the help and the solution took over 2 hours to correct.) So what is the equivalent situation in education? Is it when you are a teacher and have a new lesson to teach tomorrow or when you want access to an expert on teaching chemical bonding or when you want to edit content for a student with special needs? However, there are times when free is the correct price because it is the right thing to do for education - but who pays to make sure it is free and what do they pay?
I leave it to you to figure out the pricing. I just wanted to say that I am a huge fan of Curriki. It's a fantastic resource, and anyone who hasn't already explored it certainly should.
What about different price points for different categories of users? Maybe students get free Hershey's chocolate, while the parents or adults get a choice? I worry that people are limited by tight budgets, even if their desire for the good chocolate is strong.
Or, to replace the chocolate metaphor with a real example (because the chocolate is making me too hungry): where I live, there is an active, high-quality performing arts scene. Unfortunately, these performances are priced for our affluent leisure class, not for students or average working folks. Varied price points could go a long way in engaging new audiences: free tickets for a dress rehearsal or preview, discounted tickets that perhaps offer limited options in seating or schedule, and full price for those who can afford to pay a premium and want it all.
Maybe something similar could be considered for Curriki!
As an educational technologist for a County Office of Education, I am always in pursuit of low-cost content to share with teachers. I promise to look over your site and share it with others.
Free is always desirable. Can you create areas of your webscape for advertising and place ads on the pre-downloaded content? Or is this something you already do? If you track usage of certain pieces of information, perhaps you could raise the price for advertising there...
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