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Dr. Cindy Haines

Dr. Cindy Haines

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Primary Care: What's The Future?

Posted: 05/12/11 08:17 AM ET

My last post delved into the state of the primary care physician workforce. Bottom line: We need more of our medical students choosing primary care -- general internal medicine and family medicine, specifically -- to bolster our health care workforce in preparation for the growing population in need of its services.

The challenges facing primary care are complex. Let me rephrase: They are very complex. To boil down every issue into one or two short pieces is simply not possible. And the respect I have for the profession compels me to point that out.

The purpose of this second, follow-up post is this: Why, exactly, would a medical student choose to pursue a career in primary care? And why would they choose not to? I will approach this from my own perspective, having traveled this path.

I come by my chosen profession as a family doctor naturally. I am a second-generation family physician and grew up watching my father exercise his calling. He was more than happy to go about providing care for entire families for 40 years, often saying it was simply a bonus that he got paid (because he loved it so much he would do it for free). I also vividly recall the respect inherent in the profession -- respect for the patients and the respect the patients had for their beloved doctor. There was an air of mutual trust and in most cases, a relationship that spanned many years. My husband's grandfather, known as "Grandpa T" to the Haines clan, was also a family physician and provided care for an entire town for decades. He was a man of gentle intelligence and caring, deeply respected in his community.

Why did I choose family medicine in 1998? Because my role models were so exceptional. Because I considered the salary to be more than enough. Because I expected to achieve a better work-life balance than the other specialties I was considering (plastic surgery and interventional radiology). And because I truly enjoy people and helping them live happier and healthier lives, which is the basis of primary care. I wanted to spend my time around people and enjoy the connection with them.

The reality of life as a primary care provider was much different than what I imagined it would be, and much different from the experiences of my father and Grandpa T. As examples: the time spent with patients? Not as long as I anticipated and desired. The time spent in administrative tasks or non-direct patient care? Astronomically higher than I ever dreamt. The relationships? Too often cut short because of third-party dictates on coverage. That more than adequate salary? When you factor in loans with the desire to own your own home one day, have children and retire at some point, well, it is still a very solid salary.

The real issue, in my opinion, is the work-life balance necessary in maintaining that salary. You need to see more patients each year to make the same amount, or maybe a little more or a little less. You need to run faster when you already felt you were running as fast as you could.

It is my view that the heavy weight of a career in primary care isn't really about the time or the loans to get there, the salary you earn, or even how this compares to the salaries of your peers who choose higher paying gigs like radiology or dermatology. It is mostly -- again, my opinion -- about your quality of life and the time you get to spend doing what you really wanted to do in the first place: sharing quality time with your patients and helping them as you have been extensively trained to do.

In primary care, the relationship between physician and patient is paramount. It's arguably more critical than in any other clinical pairing. It is often much more effective to spend 30 minutes talking to someone about how to lower their blood pressure through specific dietary tweaks and a customized exercise plan, recognizing all of the individual risk factors they have. But it is certainly not more efficient than writing a prescription for hydrochlorothiazide.

The current model of medicine generally favors the more efficient approach. Our system also values procedures much more than face-to-face time and counseling.

Some commentators say that the "cure" is to get rid of primary care physicians altogether and give the job of primary care to nurse practitioners and physician assistants. Or we could increase the number of foreign medical graduates providing this type of care. Others suggest that the government will solve many of the current primary care challenges.

I do see value in bolstering the workforce in these novel ways. And I also have hope that governmental influence will, indeed, help provide relief and restoration. But I really hope that we not only continue to see the value in primary care physicians providing the bulk of primary care, but that the value becomes more commensurate with the services being provided. I hope that primary care gets back to doing more of what it is intended to do: providing comprehensive -- and let us not forget preventive -- care for our patients.

Surely things are different now and evolution is not always a bad thing. Can we take the best of the past, combine it with what is working now and move into the future better than ever? Or is primary care, as my dad and Grandpa T knew it, gone forever?

 
 
 

Follow Dr. Cindy Haines on Twitter: www.twitter.com/drcindyhaines

My last post delved into the state of the primary care physician workforce. Bottom line: We need more of our medical students choosing primary care -- general internal medicine and family medicine, sp...
My last post delved into the state of the primary care physician workforce. Bottom line: We need more of our medical students choosing primary care -- general internal medicine and family medicine, sp...
 
 
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11:51 PM on 06/22/2011
Dr. Haines, your article was forwarded to me by a colleague who recently discovered that my unfulfilled life goal was to be a physician. She (+1) have reignited that desire and I'm gearing up to dive in head first - at 49 years old. Of course they asked what area I might be interested in. I answered PC. And, it is Primary Care for all the good reasons your article points out. Speaking for myself, it is definately not about the money. If the MCAT, admissions, and medical school gods of selection see fit to bring me into the fold, my goal is simply service to community. Your article mentioned the clinics - the conveyor belt dynamic. Not for me. My prayer is that I'll end up in some remote community or on a reservation where I can treat A-Z, without the constraints of capacity to PAY. I'm more concerned about the capacity to CARE. And if I have to go to the outskirts of civilization to be the Dr. Welby, MD., that I recall from my childhood, then so be it. But money be danged, it has to be about the people! So count me in among those who are willing to put in the years of study to serve where the need is. Vacations and 60" Plasma TVs can't compete with the true day-to-day honorable God's work of serving families in need. Thanks for encouragement!
12:30 PM on 05/22/2011
Cindy, I agree with your comments. What is so dangerous and alarming, is the very real potential to run so fast that one blows by the patient and their needs. The conveyor belt runs evey 10-15 min.

Back when I was in medical school, I chose Internal Medicine for the same reasons that you did. Regular insurance wasn't the issue as most plans didn't cover outpatient visits. Fees were reasonable and patients often made arrangements if they couldn't pay up front.

Then came HMO's, and it's evil spawn, MCOs. They did cover outpatient visits. Oringinally, in order to attract physicians to their networks, fees for visits were reasonable. But quickly declining reimbursements year after year became the norm, and with it came burgeoning demands for paperwork. Physicians found that they were financially tied to an HMO/MCO and they could no longer live without them....and in the process, had lost all control over their business model.

If we are ever to make primary care attractive, physicians need to be able to again spend time with patients, patients cannot be regarded as widgets on a conveyor belt, and perhaps EHRs can evolve to reduce the administrative burden. As for payment, a straight salary with the potential for a bonus, based on the quality of care delivered rather than the number of patients seen, should be considered.
09:20 AM on 05/18/2011
I hate the thought of delegating the entry point to themedical system to professionals with less training (PAs ) or foreign medical graduates who may have compromised communication skills due to language or cultural differences.

Let's find a way to reduce the administrative burden so that our primary care docs can spend the quality time that is needed to provide excellent preventive medical care!

(And thank you to those of you who chos eto sacrifice imcome for providing us with primary care.)
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Angie Cordeiro
We do all things with Grace which empowers us.
07:19 PM on 05/15/2011
Solution! States need and insurance companies must recognize Naturopathic Medicine!

American Association of Naturopathic Physicians
http://www.naturopathic.org/content.asp?contentid=59
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JoeyDee2
I know what just passed here
11:55 AM on 05/13/2011
Simple. The CVS Minute Clinic with a nurse practicioner. That's the model. I'm NOT touting this. It's terrible erosion of quality health care. The shortage of doctors will increase as will the number of Americans without insurance (conservative ideology insists). I've been to one of those clinics when my doctor was unavailable. He's never easily available anyway. The NP gave me a more thorough exam than my primary doctor.
11:24 AM on 05/13/2011
I'm the wife of an MD, who is in Family Practice (certified) and who is also certified in Geriatrics, as well as having many credits toward his Medical Director of Nursing Homes certification. He changed from a general practice with lots of call in the ER in addition to the four days/week in the clinic to a government clinic with no call. But there are still long hours because of the computer, seeing only half as many patients as before. I know that there is a major doctor shortage because every week he receives several phone calls and email seeking doctors to move to other clinics, states, town, practices. There is a whole industry doing this search work. The clinics pay big bonuses and high salaries because of these shortages. But a Family Practice doctor can't practice like he/she is trained and still make enough money for the clinic to pay that kind of salary in addition to paying for the support staff in the clinic. The clinic administrations push the doctors to push the patients, in the door, ask a few questions, out the door. The high salaries bring with them the temptation to do POOR MEDICAL CARE.
09:00 AM on 05/13/2011
I have worked in the medical industrial complex for 30 years. I was lucky to work with a cardiologist who said "I want my ass out there swingn in the breeze" An orthopedist who wouldn't charge the way too poor. People who would go out of their way to navigate a poor person through the system that would get them immediate care for the least amount of cash and confusion. So many good things. However, I know when I need a specialist and when I don't, and there is nothing I hate more than wasting my time and double copays to be sent to a specialist after conforming and seeing PCP 1st. I don't want to pay the same amount of $ to see the nurse whether she is a "practitioner" or not. I like your attitude you were obviously raised by wonderful people. I think the most important thing we need to overhaul in our system is the attitude of the patients. Not every little ailment requires medical attention (15 years in ER) and diagnostic imaging is not always called for. Drugs are definately not as helpful as most seem to think. I worked for a pediatrician and I concluded that the mission of the American Academy of Pediatrics is to suck all the joy out of having a baby. So Prima non nocere.
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Jaczar
Humanity above Profit
08:33 AM on 05/13/2011
If medical school was subsidized by the government in return for, say, 5 or 10 years of service as a family physician, then graduates wouldn't come out with hundreds of thousands of dollars of debt and would not feel obliged to enter the specialties to chase after top dollar. In the end, it's all about the money, altruism be damned. There are bright, caring people who would make wonderful physicians and would really elevate the pofession, but who simply can't afford it. As a rule, doctors beget doctors, plumber's do not. And before anyone starts with the "socialism" argument, read the first line again, "subsidized IN RETURN FOR". Value given and value in return is not socialism.
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lucerot
This is where we make the doughnuts.
11:34 PM on 05/12/2011
I will be graduating medical school next May with just over $150K in debt. Medical students today aren't stupid. Having a conversation with a patient about the benefits of lowering his cholesterol, and how to do so, is valued at next to nothing in today's health care system. Combine that with the hassles of managed care, where primary care physicians like my father have to call an HMO and beg some desk jockey to agree to pay for a diagnostic test or medicine that he determines is appropriate. The ones who forgo these hassles and pursue primary care are saints. But as long as America's health care system continues to be based on profits as opposed to, ya know, health, medical students will recognize that pursuing a career in primary care is simply a bad investment.
09:04 AM on 05/13/2011
What do they call the guy(or girl) who gradustes last in medicl school? doctor.
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realitytrumpsbull
two 'alves of coconut!
08:49 PM on 05/12/2011
The Future will come for the doctor's job, also. Med-bot, mass-produced, runs 24/7, with a 12TB on-board medical database, tele-interfaced, 32-processor, multi-limbed, multi-talented, onboard drug dispenser loaded with anaesthetics and antibiotics...laser surgery capable...made by GE/Honda...
11:48 AM on 05/13/2011
Good! I deplore most doctors.
MommyMD
MD, Professor, Mom
12:49 AM on 05/19/2011
Hope you're in excellent health! Many of us are trying our best.
MommyMD
MD, Professor, Mom
08:41 PM on 05/12/2011
Lovely article:
As a specialist in an increasingly important and low-paying field (endocrinology), I cannot emphasize enough the importance of excellent primary care. Patient's pay double in money and time to see me for easy problems that could be managed by an intelligent primary who had more than 5-10 minutes to take care of her patients.
-The system is broken for so, so many reasons. For the below posters, I don't think the AMA is limiting MDs for economic reasons....one simply has to have the grades and tests scores to get into medical school. Lowering the standards would be a typical American solution. Hiring foreign docs is great, but a band-aid solution.
I could never be a primary doc, NOT because of money, or even work hours. The hassles, haggles with insurance companies, and complete theft of the sacred doctor patient relationship would break my heart. More power to you, Cindy. For all non-docs, most of your MDs are good people, who came into the profession with passion and compassion. Our for-profit system is destroying both the docs and the patients.
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Jaczar
Humanity above Profit
08:44 AM on 05/13/2011
My daughter-in-law applied for medical school. Top of her class, majored in biochemistry, easily had the brains and the calling but was rejected several times. Her grades and test scores were not the problem. She ultimately became a physician's assistant and is happy and productive in that position, but what a great family physician she would have been. And after 6 years of higher education, she still had significant debt. Something's wrong with the system.
09:12 AM on 05/13/2011
Most people don't see the relationship with their doctor as "Sacred" nor should they. The physcian is providing a service for which he or she is trained to provide. If a physician doesn't like the insurance system he or she can opt out of it, I know an opthamologist who has done so and his practice thrives. The AMA and the insurance industry should be brought up on racekteering charges under R.I.C.O.
07:53 PM on 05/12/2011
All I know is my job has gone from patient focused care to serving a computer with hourly updates that have taken focus from assesment and care delivery to filling in forms on a keyboard. I started out in 1985 at 9.50 an hour and a great sense of helping those in need. Now I make 53.00 an hour and I feel like i work on an assembly line
07:16 PM on 05/12/2011
Perhaps the current model of medical education needs to be revisited. My understanding is that there are limited places in US medical schools, resulting in thousands of qualified applicants being rejected every year. Perhaps a primary care track could be established. This would also solve the physician shortage over time, without large numbers of foreign medical graduates on J-1 and H-1 visas.

I suspect that the physician shortage is partially a product of the AMA wanting to limit the supply of physicians in order to control the economics of the system. Perhaps the country should make a large investment in building more medical schools, so that all qualified students could go into medicine. This might even result in some cost controls.

In addition, the system might be modified to allow for some upward mobility. So a nurse could go back to school and become a PA or MD etc. I imagine that it would also help to increase the number of PAs, nurse practitioners etc. We could pay for all of this by eliminating the parasitic insurance industry. Maybe some of these people could learn to deliver health care, and not profit by denying care.
01:12 AM on 05/13/2011
To me the best example is how docs argue that Johns Hopkins Medical School should only graduate 100 doctors a year because to graduate more would intefere with the sacred one on one relationship between student and mentor. I say open the damn doors of the medical schools and let all qualified applicants study medicine. Our doctor shortage would be over in five years without compromising quality. The public buys the rubbish about how quality would be hurt if docs no longer mentored one person a year. In all other fields people adjust to the needs of the consumer. Here, people die because there is no primary care. I would like to see the people in Washington have the balls to demand medical schools double their enrollment immediately or lose all funding.
nothingchanges
too soon old, too late smart
06:55 PM on 05/12/2011
For me there is something slightly immoral about being the only industrialized nation in the world with a "for profit" health care delivery system.

Look at what we have, law suits, bureaucratic waste on an immense scale, and a system that delivers for all intents and purposes sub standard care for nearly twice what our world wide competitors pay.

Some doctors get into medicine to help others, some get into it because it is the best paying field in the US. I prefer the former.

Our entire system is crazy (for lack of a better term). Emergency rooms as the delivery system for the indigent? $200,000 in education costs before ever going to work? Liability insurance that may cost more then a doctor makes?

A public health system could remedy all of these problems and more. How many would be doctors simply can't afford the cost of education? Wouldn't it be better for everyone if they were subsidized (as long as they maintained their grades) and spent a few years working in a government supported clinic at reduced wages to cover that cost? Government clinics would also be much more cost effective than hospital emergency rooms, and they would be accountable. Who really knows what the cost is for treating those that can't afford insurance under our present system. For that matter why do employers provide health insurance? Is there any incentive for them to provide the best insurance, or just the cheapest?

Our whole system is nuts. Personal Opinion
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rothomaha
The Truth will out
09:08 PM on 05/12/2011
Could not refrain from giving kudos. If you are not an MD in disguise, I commend you for your clear-sightedness! As MommyMD has said numerous times, the system is badly broken, and as I have said an equal number of times, we need a trade-off - social subsidy for medical education and social service in return by the graduates. Compensation needs to be based upon years of training after med school and years of experience in a professional capacity, and that is ALL! It would level the playing field, increase compensation to the low-roller end of primary care-providers and reduce costs tremendously to society. But - getting the buyin from my colleagues and, more importantly Congress and our professional lobby groups is unlikely to happen in my lifetime!
nothingchanges
too soon old, too late smart
09:36 PM on 05/12/2011
Thanks for the compliment. Sorry to disappoint, under educated old man with a life time of regrets, and a body broken by hard labor. (It's not the age, it's the mileage).

Knowing what I know now, if I had it all to do over again, I would have chosen medicine.

On the other hand, if I were young, with a degree, and a newly minted MD or DO under my belt, I'd be gone.

I personally would emigrate to a country with a better system then ours. I've researched (online) New Zealand's medical practices, and to me they have a lot of good ideas. Public Medicine, government employees all, 40 hr work week, 2 weeks paid vacation (to start, 4 weeks or more with seniority), $180,000 a year (starting salary), and no liability insurance. Mistakes happen, the State has a special fund and their own doctors to follow them up. It weeds out the incompetents, and makes things better for everyone.

I also like what I've researched of Denmark, public financed education for as far as you can go, as long as you can maintain your grades. That's how to move a country forward, and that's why we will continue to fall behind. Money has no intelligence, yet seemingly makes all of our most important decisions. Including who goes to college.

Our system makes absolutely no sense to me what soever. But it does make lots and lots of dollars, mostly for large corporations, and the politicians in their pockets.
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rothomaha
The Truth will out
10:09 PM on 05/12/2011
Thanks for your response - I sense a real kindred spirit, and much of what you've said rings some familiar bells. I was raised by two people who went through the Depression and your phrase, "Money has no intelligence" was somethng my dad often said! Thanks again, both for your great common sense and for stirring wonderful nostalgic memories!
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Terry
Singin Amazing Grace All the Way to the Swiss Bank
06:24 PM on 05/12/2011
No matter what happens, and I am sure big adjustments are coming, individuals are going to have to become educated about their own bodies and care options. Marcus Welby is just not around any more.