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Joan and Melissa Rivers Demonstrate How to Live with Difficult People

Posted: 01/12/11 09:39 AM ET

What would you do if your mother moved in with you? What if your mother were... oh... say... Joan Rivers? Melissa vented some of her feelings here on HuffPost. She called me to get coaching on how to navigate the wild waters of living under the same roof with her Mom. Fireworks ensued when I worked with them on "Joan Knows Best."

If you have challenging folks anywhere in your vicinity here are some tips, research and tools:

It's Not About You, Baby.

"The best way to have a great mother daughter relationship is to... have a gay son." -- Joan Rivers.

Ouch. A lot of what Joan says about Melissa is easy to interpret as, "You don't appreciate me. You're not a great daughter." If you have a parent, that might ring true for you. It does for me sometimes.

Here's What I Told Melissa:
When someone is tired, upset or stressed (translation: human) they direct their own negative emotions at other people. Usually, they take aim at those they love. Why? Strangers wouldn't put up with it. Those negative outbursts have nothing to do with you. It is easier to dump than to deal -- particularly when you are in a hurry. (The Rivers's life is a blur of busy. When time is crunched nerves are more tender.) I bet you can relate; I sure can.

For All of Us:
It takes great courage and time to reflect to unravel the knot of the buried deeper issue. Those negative outbursts have nothing to do with you. You don't need to fan the flames by defending yourself. If you can have the perspective that everyone is doing their best (Translation: They have a good reason for what they are doing regardless of how cruddy it looks to you), you can rise to a powerful vantage point: compassion.

The Research:
Davis & Oathout, researched the positive effects of compassion on long-term relationship satisfaction. Numerous studies show that relationships thrive since compassion and forgiveness allow each person to drop negative issues and look at things from the other person's perspective.

Turnaround Technique:
Take some deep breaths. Stand up. Walk around. This will help you shake off your reaction. Say the word funky five times to vent, and fabulous five times. (Sure, it sounds crazy, but this NLP pattern interrupt will help you keep your equilibrium.) Use this strategy you disconnect from your reaction and put yourself in the other person's shoes. As I saw with Joan and Melissa, the person that behaved badly will often apologize later.

If You See... It You Be It:

"Everyone has boundaries...I just choose to ignore yours." -- Joan Rivers.

What a breeze life would be if all the issues had nothing to do with us. Wouldn't it be nice if it were that easy? Darn. I wish it were that easy myself. Since we human beings are complex, there's a flipside to Number One. Here's how it works. When someone irritates you your feelings are motivated by your own insecurities.

Here's What I Told Joan:
Joan loves structure. You don't get to be 78 with a rip roaring career without a great deal of rigorous discipline. Joan complained that Melissa did not run a "tight ship." (My experience with Melissa and her team was that every detail was handled with the precision of the Swiss rail system.) Even though Joan said she wanted order -- she was the person creating the chaos. Joan's behavior was making it impossible to run a "tight ship." I reminded Joan that she gleefully tested boundaries... like cursing in front of her grandchild or giving some of Melissa's furniture away and redecorating the living room without Melissa's knowledge. If she really did want a better relationship with her daughter, she needed new behaviors. Initially, Joan claimed that "I'm 78 this is the way I am!" It took some doing, but I convinced Joan to use this situation to learn some new tricks.

For All of Us:
A difficult person can help you see and grow parts that you can't see on your own. So, guess what? Challenges are an invitation to grow new capabilities. Using the situation to grow is key.

The Research:
Carol Dweck, Ph.D. at Stanford documented that people are reluctant to take on challenges if they believe the results were based on innate abilities. In her book, "Mindset: The New Psychology of Success," she saw that people with a mindset focused on growth believe that they can learn, change and develop new skills. Her studies show that people who use experiences to learn are better equipped to handle challenges and accomplish their goals.

Turnaround Technique:
If you are irritated by another person, tough as it is, remember that they are doing you a favor. They are giving you a road map to show you where your insecurities are hiding. You can use that as a guide to what skill to build. Here is your GPS: Every word of complaining about them is you critiquing yourself. It's easier to give everyone more leeway when you remember, "If you see it...You be it."

The Secret Game Changer:

"You are my Cesar Milan." -- Joan Rivers

When we slap up next to someone that is, as my Mom terms "an irritant" -- we want to run, hide or fight. It is our natural fight or flight response. How do you take a quantum leap -- and not react? Is there a trick to get our brain to find a new pathway to handle a tough situation differently?

Surprise!:
You have a natural building block of learning, and developing new behaviors. It is highly likely that like the rest of us you have poo pooed it. Brain researchers, like Neil Greenberg, Ph.D., suggest that problem solving requires rich neurological connections between different areas of the brain. When does the brain naturally create those pathways? When we are at play. Yep. Play.

What I Told Joan and Melissa:
When the going gets tough... the smart start... playing. When you actively engage your strengths (play) to build new habits, you can jump into a new skill set faster. Both she and Melissa are very savvy business women. Joan loves money, so it has her attention. I had them play my game "Pay Yourself To Pay Attention" to become aware of and then change their criticism of one another. One jar was negative. One jar was positive. Joan and Melissa physically put money in one of the jars for every negative or positive comment they made.
It was so effective that they used the game to lower the use of expletives around the house and created a Swear Jar.

For All of Us:
Instead of reacting, use the power of play to create a new response. The faster you can spot a negative reaction the easier time you have not letting it affect your equilibrium. By harnessing the state of play your brain goes into a natural state of problem solving, creativity and even emotional bonding.

Research:
In my book, "Funky to Fabulous," I explored the connection between playfulness and how it makes the brain more pliable and open to new information. Dr. Paul McLean, through his work at Yale Medical School and the National Institute of Mental Health, found that play was one of the nicest things evolution did for us.

Turnaround Technique:
Pay Yourself To Pay Attention. Give yourself a point every time you have a negative thought or positive thought. (You can use post-its if you want to write it down.) Watch how fast you are able to have a new way of relating.

Who is the most difficult person in your life? What are some of the ways that you deal with difficult people? What advice do you have to help others with an "irritant"?

You can receive notice of my blogs by checking Become a Fan at the top. Ask Eli a question at info@elidavidson.com or go to www.elidavidson.com today.

Eli Davidson is a nationally recognized motivational speaker and executive coach. Her book, "Funky to Fabulous: Surefire Success Stories for the Savvy, Sassy and Swamped," (Oak Grove Publishing) has won three national book awards. Check out her blog at http://funkytofabulous.blogspot.com/

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What would you do if your mother moved in with you? What if your mother were... oh... say... Joan Rivers? Melissa vented some of her feelings here on HuffPost. She called me to get coaching on how to ...
What would you do if your mother moved in with you? What if your mother were... oh... say... Joan Rivers? Melissa vented some of her feelings here on HuffPost. She called me to get coaching on how to ...
 
 
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03:02 PM on 01/26/2011
Hi Eli, I thoroughly enjoyed this article and particularly your tips. Great work!
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HUFFPOST BLOGGER
Eli Davidson
Award Winning Women's Small Business Coach,
06:38 PM on 01/28/2011
thank you so much! I hope you will continue to share!
HUFFPOST SUPER USER
patman77
06:54 PM on 01/15/2011
by living together.
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HUFFPOST BLOGGER
Eli Davidson
Award Winning Women's Small Business Coach,
06:39 PM on 01/28/2011
In my personal experience that is ever so true!
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HUFFPOST BLOGGER
Ed and Deb Shapiro
08:16 PM on 01/14/2011
Eli ROCKS! - you are the coolest -

from ya favorite fan

you are fun

Happy to know you

Luv

Ed
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HUFFPOST BLOGGER
Eli Davidson
Award Winning Women's Small Business Coach,
05:26 PM on 01/15/2011
ED and DEB are the bomb-e-d Bomb!
The Hawaiian sand made me
think of the two of you
AMAZING SPIRITS!!!

Love to you both!
Eli
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HUFFPOST BLOGGER
Ed and Deb Shapiro
10:21 PM on 01/15/2011
we both luv & lived in Hawaii

Ommmmmm
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TYRANNASAURUS
UGH!....people don't taste good.
05:53 PM on 01/14/2011
Joan And Melissa Rivers Demonstrate How To Live With Difficult People....

It's easy...I do it all the time.....just ignore them.
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HUFFPOST BLOGGER
Eli Davidson
Award Winning Women's Small Business Coach,
05:27 PM on 01/15/2011
You are a riot!
08:13 PM on 01/13/2011
I'm confused by the title of Davidson's book, "From Funky to Fabulous." Funky IS fabulous!
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HUFFPOST BLOGGER
Eli Davidson
Award Winning Women's Small Business Coach,
06:47 PM on 01/28/2011
And sometimes we don't understand that fact!
03:07 PM on 01/13/2011
Great article!
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HUFFPOST BLOGGER
Eli Davidson
Award Winning Women's Small Business Coach,
06:47 PM on 01/28/2011
Thanks so much Michelle!!!
12:38 PM on 01/13/2011
Love the article! I deal with difficult people on a daily basis but my kids would say they are perfect!
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HUFFPOST BLOGGER
Eli Davidson
Award Winning Women's Small Business Coach,
03:39 PM on 01/13/2011
Dear Doreen,
Mamma mia!!! Don't we all deal with difficult people (why is it the people we love the most seem the most challenging??) Boy, oh, boy can I relate.
Like always I am doing my best to follow my own advice!

Love,
Eli
05:57 PM on 01/13/2011
I love this article! I especially like "If you can have the perspective that everyone is doing their best (Translation: They have a good reason for what they are doing regardless of how cruddy it looks to you), you can rise to a powerful vantage point: compassion." If we could all remember to think this way the world would be a better place! Easier said that done, but I am going to try the points system you talk about in the article for sure!
02:35 PM on 01/14/2011
Yes however, I'm concerned about how often one is expected to follow this line of perspective ? Sounds like we're setting ourselves up for being a doormat.
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HUFFPOST BLOGGER
Eli Davidson
Award Winning Women's Small Business Coach,
05:29 PM on 01/15/2011
Hi Glynis,
I am a student of this work for sure!
A person I love deeply is giving me the opportunity to see the difference between writing this...and live this.
12:03 PM on 01/13/2011
Great article! I'm going to use a couple of the suggested turnaround techniques next time I have to deal with a "difficult" person. The best advice I can give is to keep a positive mindset. I truly believe that the longer you keep a negative attitude, the more you'll encounter negative situations.
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HUFFPOST SUPER USER
thinkingwomanmillstone
My life is microbiodegradable.
11:32 AM on 01/13/2011
I think the River's real secret is to get paid loads of money to act like they love/hate each other. This isn't about a mother/daughter relationship. It's scripted TV.
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HUFFPOST BLOGGER
Eli Davidson
Award Winning Women's Small Business Coach,
05:39 PM on 01/15/2011
Having been behind the scenes with them, they have mother/daughter issues...just like my own Mom
(who happens to be Joan's age). TV or no TV they have a complex relationship...
11:12 AM on 01/13/2011
Eli, you really know how to break it down, and oil all the parts that need "fixing" The relationship between mother and daughter is always a delicate balance of respect, knowledge, accessibility, and friendship. It can be so hard to know where the "borders" are, but you sure make it easier to clear up the blurred lines.
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HUFFPOST BLOGGER
Eli Davidson
Award Winning Women's Small Business Coach,
03:44 PM on 01/13/2011
Hi Karen,
You brought up such a great point! I am learning about healthy boundaries myself as we speak!
We we love someone it's so easy to forget that we need to take care of ourselves. (Science shows that the female brain is wired to take care of other's needs first.)

I look forward to hearing more from you in the coming weeks!
Eli
10:34 AM on 01/13/2011
Having a mother who didn't save for retirement, and knowing within a year or so she'll be coming to live with me is part of my duty as her daughter. I know there will be challenges. We lived together before for a few years, and it did work out, but the key is not to go into it with expectations. I think we expect our parents to suddenly turn into selfless grandparents, and not have a life in these situations, and that is a mistake. Also, as Eli points out, we have to be prepared to work through all those "issues" which we may have glazed over in the past, but may come roaring back once we live together. Either way, relationships are what count, and the ones we have with our parents are powerful means to learn about ourselves and to teach our children about family, and taking care of others.
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HUFFPOST BLOGGER
Eli Davidson
Award Winning Women's Small Business Coach,
03:48 PM on 01/13/2011
Dearest Fiennesite,
Bless you and your Mom now and in the coming days.

I couldn't agree more! "Relationsh­ips are what count"
You are so wise! "the ones we have with our parents are powerful means to learn about ourselves."
In my opinion all our close relationships offer us the possibility of taking a quantum leap in making our lives better- regardless of the day to day challenges. It's not easy. It's worth the effort.

If I can be of support to you in the coming days, please send me a message on my FB Fan page!
Love,
Eli
10:20 AM on 01/13/2011
Eli,
You have hit the nail on the head! I wish I had been more aware of how to deal with the irritating behavior of my spouse. It takes a life time of learning to deal with relationships...and people.
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HUFFPOST BLOGGER
Eli Davidson
Award Winning Women's Small Business Coach,
05:35 PM on 01/15/2011
Hi Laura,
Isn't it crazy how the people that we love the most...drive us the most crazy!
Wow, that is so good, I may have to use that for a column. What I am seeing with this as I learn to have greater authenticity is that as tough as it is, I am always looking at MY 'crazy making.' The more I can take responsibility for what is happening- the happier I am.
10:09 AM on 01/13/2011
Great article! Changing behavior ALWAYS begins with changing thoughts. Eli, your insights are invaluable, and your humor makes heeding some tough advice so much more palatable! Thanks for the wisdom!
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HUFFPOST BLOGGER
Eli Davidson
Award Winning Women's Small Business Coach,
03:52 PM on 01/13/2011
Hi Deb,
Humor is such a great way to remember who we really are!

Love,
Eli
10:27 PM on 01/12/2011
Eli, you sure do ask a loaded question, I love it! I don't believe people choose to leave difficult lives, but handle difficulty (the need for moderate change) as different as the seasons. If I find someone beyond the cool down point, I simply breathe, put myself in their shoes if possible and try to bring the wall down. Seniors are no different, but their needs sure are. Laughter and happiness brings those walls down. I wrote this article for my mother, who as a caregiver under her roof, lauds the need for levity.

http://www.backyardmystic.com/2011/01/the-happiness-doctor/
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HUFFPOST BLOGGER
Eli Davidson
Award Winning Women's Small Business Coach,
06:50 PM on 01/28/2011
Hi Eric,
What a beautiful article!!! Laughter is the greatest healer...and something we all need so deeply in these very interesting days.

Sometimes HP seems to gobble up my comments...the last time I posed a response it disappeared.

Thanks again! And please keep sharing your wonderful writing.
Your Fan,
Eli

Eli
05:11 PM on 01/12/2011
Eli! I always love your blog..you have such great insight and advice! Last week, I had such a mess of an audition for a new Warner Brothers film and was upset with myself for being distracted. Basically, the office phone rang in the middle of the opportunity and it totally distracted me. As you said, I need to turn that interaction into a positive and take it as a challenge that I can learn and grow from. The silver lining is that I feel so much more prepared for the unexpected during my auditions now that I had that unfortunate experience.

You can read more about my audition and journey as an actress in LA at www.jessicapgarvey.com
I recently added a new video series to the site as well!

Come visit me at DL Rhein on Third Street! Would love to catch up!

J