As a consultant, I have conversations with small businesses daily. These businesses have made a decision to outsource HR to a PEO - a professional employer organization. But even before they outsource, I receive questions from acquaintances starting a business that are not at a point to outsource. Human Resources can often be overlooked and seen as "overhead" and unnecessary. I couldn't disagree more.
- We help keep you compliant (even when you don't like it). There are many laws and regulations and it is an HR professional's job to stay on top of them. A good HR professional will tell the employer the risk associated with potential decisions and how they could play out if challenged by an employee. Ignorance is not a defense. If I had a dollar for every time an executive or founder told me, "when I was at Large Co., they never did it that way" or "how does Large Co. do this then" I would be retired and living in Hawaii. What another company does is not relevant to your business, nor is it a defense. An HR professional's job, while perceived as being conservative, is really about risk mitigation and helping you stay in business for the long-term.
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A good HR professional is here to help you, not hinder you. We do not want to make your life difficult, but we want to see the business succeed and help you avoid the landmines that are out there by virtue of being an employer.