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Francine Hardaway

Francine Hardaway

Posted: February 10, 2010 04:38 PM

John Murtha Died for Our Sins

What's Your Reaction:

But everyone knows that the long-term debt problem is a health care problem, we spend far more on health care than we get back in outcomes, and cutting health care cost growth is the key. If we don't, then we're completely screwed no matter how much we cut Medicare-someone has to pay those health care costs, and if we cut entitlements we're just shifting the problem onto individuals.-The Baseline Scenario

It is now an accepted fact that Rep. John Murtha died of a medical error: he was undergoing "routine" laparoscopic gall bladder removal, which has been around for almost two decades, and a surgeon nicked an intestine. As a result, he developed an infection. In medical journals, there have been articles about the limits of laparoscopic gall bladder surgery.

All this happened at Bethesda Naval Hospital, the place where the members of Congress, with their "Cadillac" health plans, routinely go. He was not poor and uninsured, or part of "socialized medicine." And yet, he died of complications from a "simple" surgery.

Let's try to put this in a larger context, that of of the Great American Health Care Reform Debate Debacle. What conclusions can we draw?

Once again, I draw on my experience as the widow of a physician, his former "office manager," and a long-time health care marketer.

1. Doctors make mistakes. They are human. No matter how much we pay them, they will continue to make mistakes. They feel terrible about them, they analyze them, but they continue to make them.

2. Hospitals are places where patients routinely suffer from infections -- some preventable, some not. Medicare knows this, and has taken steps to stop paying for preventable incidents.

3. Accidents happen everywhere, from France to the U.S. to India, to Africa. Above a certain baseline level, they're not confined to "free markets" or government-sponsored health care.

4. Nor are accidents confined to the poor, at County Hospitals, or to those without insurance.

5. American physicians do care about their outcomes: after the Murtha incident, this week's Medscape [may require a free log-in] has a headline about "The Malpractice Risk When Your Hospitalized Patient Has a 'Never' Event" (a "never" event is one that should never happen, and therefore is not paid for by Medicare or Medicaid and the patient's family sues the doctor because they can't pay the hospital bill). But they can't predict them. That's why they're all so frightened of malpractice suits, and why their malpractice insurance is so high. Tort reform would help this, but won't happen until we change our thinking about what health care should do.

So we, as Americans, have to change our expectations. We need to expect less from modern medicine. Yes, we can press for greater quality, but we have to recognize we're not going to get immortality, no matter how much we pay. We need to spend less, so that we align the outcomes with the expense, and the expectations with the realities.

That means every hospital may not get an MRI machine of its own, but perhaps one hospital in a municipality gets one, which means we as a nation pay less for every new medical technology. RIght now, not only to hospitals all have MRI machines, but private partnerships also have them outside hospital settings. (My husband was a partner, with a group of other doctor-investors, in an MRI machine).

Or it means we reimburse more for primary care, rather than for specialists. Or spend more on underlying process improvements (information technology, hand-washing training) than on just paying providers (hospitals and physicians).

This kind of thought process, to me, is much more important than mere insurance reform. We have been taught to expect far too much out of our medical system, and to ignore its shortcomings or think we can fix them with more money, more technology, more whatever.

We spent a good deal of last year ranting about how Congress should be forced to buy the same insurance all Americans do. We didn't pass any legislation, and Congress still has its fancy health plans. But is John Murtha still alive? No.

 
 
 

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But everyone knows that the long-term debt problem is a health care problem, we spend far more on health care than we get back in outcomes, and cutting health care cost growth is the key. If we don't,...
But everyone knows that the long-term debt problem is a health care problem, we spend far more on health care than we get back in outcomes, and cutting health care cost growth is the key. If we don't,...
 
 
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11:50 AM on 02/11/2010
I don’t get the headline. You said “Doctors make mistakes. They are human.” This was a simple medical mistake. What are “Our Sins” and how did Rep. Murtha die for them?
08:42 AM on 02/11/2010
Surgery is risky busniess. That is why it should be avoided at all costs. ALL costs. And it is just as you say becasue people are involoved. And people are crazy.
10:15 PM on 02/10/2010
We need to expect less from modern medicine?

No, I think we need to expect more. Granted we all make mistakes, but mine end in the recycle box, not in a coffin. Like iridium53 said, "[doctors] still resist even the most simple risk reduction techniques, like checklists." Way too many people are getting infections in hospitals that could be prevented by simple cleanliness. John Murtha's infection was caused by a physician's mistake, but many are caused by carelessness on the part of the staff.

I spent two days in the hospital for minor surgery about four years ago and still have horrible memories of the absolute lack of cleanliness and general lack of coordination or any kind of good sense. I was given medication I shouldn't have had. Even though I had never had or needed a catheter while in the hospital, they were talking about putting one in before I went home for some never explained reason. I got the wrong food---when I finally got it. The list goes on. Fortunately, after the first day, I was aware of what was going on and got out safely.

If I did my job like that, I wouldn't have one. And nobody dies if I screw up.
06:10 PM on 02/10/2010
You're asking a lot of us, to reform our thinking. Of course, it is not just the medical field that is affected. In a world increasingly driven by the expectation of an immediate response, it is hard to imagine that kind of change.
iridium53
Semper Fi
05:19 PM on 02/10/2010
Of course doctors are human.
Of course doctors care about their patients and their outcomes.
No system is perfect. That works against the patients.
Try as they may to not make mistakes, of course doctors make mistakes.
Of course, they do still resist even the most simple risk reduction techniques, like checklists.

All the more reason for no tort reform.
Tort reform turns into limits on awards. Those limits leave families crushed with horrible financial burdens caring for their loved ones because of the mistakes the doctor made.

Tort reforms turn into bureaucratic obstacle courses managed by and for the medical community - Medical Boards do not protect the consumer, they protect the profession like a union protects its members. Medical boards work like the Contractors State Licensing Board that protects the Contractors and does nothing for the consumer.

The consumer has little protection except the courts. Tort reform means reducing access to the only means patients and their surviving families have to redress medical mistakes and mischief.

The fact that no system is perfect works against the doctors too Some unscrupulous plaintiffs will bring action - the courts will, where they can, deal with that.
05:57 PM on 02/10/2010
Is it tort reform that's needed or insurance/payment reform whereby the patient's cost are covered when the doctor makes a mistake? If what Ms. Hardaway says is true that insurance companies are not covering the patient for problems resulting from the practice, then patients have no alternative but to sue. It seems to me that it would be cheaper for insurance to cover all of the charges up front rather than forcing people into litigation to pay the bill.
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SMAckley
11:17 PM on 02/10/2010
It's not simply paying the bills. Some mistakes result in ongoing costs, like the brain damaged baby who will require lifelong care. Health insurance will never cover costs like that, so individuals must be allowed to sue for damages to cover the costs of the sequelae of the error.
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That again?
11:57 AM on 02/11/2010
When people are forced into litigation, does the insurance co. pay the lawyer's fee? I don't think so.