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Gary Rich
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Blog Entries by Gary Rich

Leadership, Culture and Prostitution

(3) Comments | Posted May 1, 2012 | 6:30 PM

We conduct a program called The Leadership Room for small groups of executives. During last week's session we sent the ten participants to retail establishments to study the experience they had with the sales staff. We were interested in the relationship between the intentions of each organizations leadership and the...

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The Clone Game

Comments | Posted March 6, 2012 | 7:29 PM

I often ask some of the executives I work with to address a seemingly simple construct. They are asked, "If you had a clone performing your current job exactly as you perform it today, what would you work on?"

The answers are both illuminating and instructional. The new list typically...

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Leadership, Eavesdropping and Muffins

Comments | Posted February 19, 2012 | 2:23 PM

There's an old saying: "The real discussion begins once the meeting's over, the decisions have been made and everyone has left the room."

Recently, I saw this in action while strolling through a conference center where a number of different companies had meetings taking place. At a break, all the...

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Dirty Harry

Comments | Posted February 8, 2012 | 11:34 AM

Recently, at the request of a board of directors, I met with a senior executive who was widely considered to be a leadership disaster, but his business was doing well. He broke every management rule in the book, and was described as short sighted, disrespectful and arrogant. I'd been asked...

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Shoulda, Woulda, Coulda

Comments | Posted January 27, 2012 | 4:16 PM

A friend of mine is in a senior position at a mid cap that just filed bankruptcy. Sadly hundreds of employees will lose their jobs, investors and lenders will lose their money and everyone who poured their heart and soul into working there will experience a painful defeat. And that's...

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Why Is Your Entire Sales Force in Vegas?

(6) Comments | Posted January 13, 2012 | 2:17 PM

A: They're Hunting Caribou.

I am such a hypocrite.

I spent the first 15 years of my career being annoyed by sales people -- until I became one. Back then, I was young and had an inflated sense of my own importance. I was annoyed by the sales people who...

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If You Can't See The Target...

(2) Comments | Posted January 6, 2012 | 11:28 AM

I remember my first budget submission as a GM like it was yesterday. After a month of careful analysis and discussion with everyone involved, my CFO and I landed on a number that was both difficult but attainable. Some stretch but nothing crazy. I was proud of the discipline the...

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Is Your Company a Soul Sink?

(2) Comments | Posted January 2, 2012 | 12:51 PM

Restaurateurs know a lot about ambiance. They understand that the way it feels to be in their restaurant is in many ways as important as the food they serve. The better managers know that they can't judge their establishment's ambiance as well as someone walking through the door for the...

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Some Fatherly Advice

(6) Comments | Posted July 13, 2010 | 9:39 AM

My oldest daughter is nineteen, she has a year of college under her belt and against all my better instincts I've arranged for her to spend the summer in a corporate internship with one of my clients. She's a reasonable kid with average grades, average friends and an average set...

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