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Gene Marks
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Gene Marks is an opinionated small business management columnist, author, speaker, and business owner.

He writes weekly online columns for The New York Times, Forbes, The Huffington Post and Philadelphia Magazine.
Gene's books include In God We Trust: Everyone Else Pays Cash (CreateSpace, 2011), the #1 Amazon Small Business Best Seller The Streetwise Small Business Book of Lists (Adams Media, 2006), The Small Business Desk Reference (Alpha Books, 2004), Outfoxing The Small Business Owner - Crafty Techniques for Creating a Profitable Relationship (Adams Media, 2005) and The Complete Idiot's Guide To Successful Outsourcing (Alpha Books, 2005).
Gene is a CPA and regular guest on national radio and TV talk shows including FOX News, FOX Business Channel, MSNBC and CNBC. He has authored dozens of articles for major media publications and is quoted frequently in the national media including the Los Angeles Times, The Chicago Tribune, Miami Herald, and USA Today.

He owns and operates The Marks Group PC, a highly successful ten-person firm that provides expert customer relationship management and technology consulting services to small and medium sized businesses. The Marks Group PC, launched in 1994, has grown to help more than 600 companies and more than 5,000 individuals throughout the country do things quicker and better. Prior to starting The Marks Group PC, Gene spent 9 years in the entrepreneurial services arm of the international consulting firm KPMG in Philadelphia where he was a senior manager.

Gene regularly presents his Quicker! Better! Wiser! keynotes, workshops, seminars, and executive retreats across the U.S. He is also a board member of the National Speaker’s Association.

You can follow Gene on Twitter (genemarks) or visit his website.

Entries by Gene Marks

The 5 Tax Mistakes You're Making Right Now

(0) Comments | Posted September 30, 2014 | 7:06 AM

I know, it's a busy time of year. You're back from the summer holidays. Orders need to get out the door. Projects need to be done. Budgets need to be approved. You're doing your best. But there's something big you're not doing. And you know it. It has to do...

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Why Home Depot's Data Breach Is Worse Than You Think

(32) Comments | Posted September 24, 2014 | 1:05 PM

A few weeks ago, my wife and I discovered that our credit card number was stolen. How? She got flowers.

Yes, flowers. A dozen red roses arrived for her one day. This was a true mystery. I don't normally send flowers to my wife -- a practice I've been recently...

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This Week's Marketing Lesson? Go Topless!

(0) Comments | Posted September 19, 2014 | 2:32 PM

There's a bitter war happening right now in Coshocton County, Ohio between the owner of a strip club and a local church pastor.

The strip club, called Foxhole North, is located in a little town called Newcastle and the church, called New Beginnings, is situated about nine miles away....

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The Myth of Being a Successful Freelancer

(1) Comments | Posted September 3, 2014 | 3:24 PM

There was once a time when it was just me. I was providing computer services. I was working a lot of hours. But I wasn't making any money at it. If I stayed on that path I'd fail. Today, I'm making money. Why? Because I'm supervising 10 people who are...

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3 Reasons Why It Sucks to Be the CEO Of Uber

(4) Comments | Posted August 22, 2014 | 5:19 PM

Sometimes I wonder why Uber CEO Travis Kalanick gets out of bed in the morning. OK, it's probably the fact that his company was recently valued at more than $18 billion which, depending on his ownership, makes him at the very least a billionaire. For most business people,...

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4 Reasons Why New Jobs Are Paying Less

(23) Comments | Posted August 15, 2014 | 8:41 AM

Jobs are recovering, but unfortunately wages aren't.

As the American Enterprise Institute's James Pethokoukis summarizes:

A new study from the US Conference of Mayors and IHS Global Insight gives the discouraging news. In 2008 and 2009 the US economy lost 8.7 million jobs. By examining the...
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5 Reasons Why You Should Admire Comcast

(2) Comments | Posted August 5, 2014 | 11:15 AM

It's very fashionable to hate Comcast nowadays.

The recent viral audio of their overzealous rep trying anything to keep a customer from disconnecting. The numerous surveys that consistently rate the company as one of the worst for customer service. The tens of thousands of frustrated tweets and forum posts...

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The One Way to Tell If You're a Successful Entrepreneur

(1) Comments | Posted July 15, 2014 | 12:38 PM

I'm not a very successful entrepreneur. Are you?

You may think so because your business is doing well financially. Or you've managed to stick a lot of money in the bank. Or you're on the cover of Inc. Magazine. But these are not the true indicators of success. The most...

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Can You Guess the Killer Business App of 2014?

(1) Comments | Posted July 8, 2014 | 10:14 AM

Last month employers in the U.S. added 288,000 jobs. It marked the best five month stretch of job creation since 2008 and the U.S. economy has now officially recovered from the job losses of the last great recession. Of course this is great news for everyone. But there's one tech...

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Did Facebook Break The Law?

(0) Comments | Posted July 1, 2014 | 12:24 PM

Facebook is in hot water after news of a psychological experiment they conducted was revealed this weekend.

As reported in The Verge:

According to a new paper in the Proceedings of the National Academy of Science, Facebook altered the News Feeds for hundreds of thousands of...
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4 Reasons Why Your Banking Relationship Is About to Significantly Change

(0) Comments | Posted June 25, 2014 | 12:02 PM

Will Google be your business banker? Think about it: Does your business really need a bank? Or maybe, you should just let Google handle it all.

According to this recent piece in the Washington Post the

...universe of (banking) competitors has grown to include T-Mobile, Wal-Mart, Google and...

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5 Steps to Get $18 Billion for Your Business

(1) Comments | Posted June 19, 2014 | 4:01 PM

After a round of financing last week, the taxi sharing service Uber was valued at approximately $18.2 billion. Billion. This was the largest valuation for a startup company ever (next closest, at least among American companies, was Airbnb and Dropbox at a mere $10 billion. Pinterest was valued...

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10 Reasons Why Running My Business Today Is Different Than It Was 20 Years Ago

(0) Comments | Posted June 9, 2014 | 7:32 AM

In 1994 I had more hair and less weight. I was struggling with a new baby (and two more on the way) and all the other stress of being a young husband and father. So naturally, I quit my job and started a business. Seems logical, right? Fast forward twenty...

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4 Reasons Why Your Payroll Costs Will Soon Be Exploding

(2) Comments | Posted June 3, 2014 | 9:50 AM

What are the three biggest line item expenses on your income statement? If you're like most companies it's: taxes, materials and payroll. If you're in the service business it's just taxes and payroll. Since the recession, payroll costs have not risen very much. And during this period, with unemployment high,...

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Why 'Net Neutrality' Is a Dumb Idea

(4) Comments | Posted May 20, 2014 | 12:52 PM

Wouldn't it be great if a two-bedroom, 2,000-square foot apartment on Park Avenue cost the same as one in Queens? Or if a front-row ticket to a Broadway show cost the same as one in the mezzanine? Wouldn't it be great if you could buy a new BMW for the...

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3 Reasons to Thank Donald Sterling

(0) Comments | Posted May 15, 2014 | 12:22 PM

In an episode of Mad Men earlier this season, Bertram Cooper, the elder partner and one of the owners of the show's Madison Avenue ad firm requested that Dawn, an African American, be removed as receptionist because of her skin color. The bigoted request was granted quietly on the fictional...

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How One Family Owned Company Is Solving the Succession Problem

(0) Comments | Posted May 5, 2014 | 10:11 AM

Go head, ask anyone who's in a family business about what it's like working with other family members and you'll hear anything from "we love each other to dearly" to "today I almost killed my sister." Emotions, squabbles, fights and the like are pretty common, even among some of the...

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8 Ways to Really Travel Better

(0) Comments | Posted April 26, 2014 | 10:04 AM

A recent survey found that Southwest Airlines had the best customer service in the airline industry and they deserve it. Want proof? Just call them to cancel a flight -- they'll do it without a charge. Now try the same with some of the other airlines and you...

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Will 3D Printing Be Staples' Field of Dreams?

(0) Comments | Posted April 15, 2014 | 9:21 AM

"If you build it, they will come."

It worked for Ray Kinsella. Maybe, just maybe, it'll work for Staples too. The office supply company is now bringing their brand recognition to the field of 3D printing. They're building it. And now they're hoping that entrepreneurs will respond. Staples is...

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So What if the Republicans Win the Senate?

(57) Comments | Posted April 8, 2014 | 8:17 AM

It's still very early, but that's not stopping many pundits from making their mid-term election predictions. All 435 House seats are up for grabs and 35 seats in the Senate are in play. Most experts agree that the Republicans will maintain a majority in the House. The big battle is...

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