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65 People Who Could Care Less About My Small Business

Posted: 08/17/11 11:21 AM ET

One thing about leaving your job and starting a business is that you find out, very quickly, that it's a cold and lonely world out there. No one really cares about you or your business. You're completely on your own. If you're thinking about becoming an entrepreneur take my advice; grow a thick skin, have a lot of self confidence, and buy a puppy. Because at the end of the day everyone needs to feel at least a little loved.

And in the meantime you should avoid these 65 people. Why? Because I've concluded these people don't care about my small business. And they probably won't care about yours either.

#1-16 Nancy Pelosi, John Boehner, Harry Reid, Mitch McConnell and the 12 members of the budget deficit "super committee." I'm not a huge fan of Standard & Poor's but give those guys credit for saying what we were all thinking just a few short weeks ago: "Really? THAT's the solution to the budget deficit? Kick the issue to a committee and if all else fails just cut defense?" Until our elected representatives put aside their re-election aspirations and get serious about cutting the spending on social security, Medicare and other entitlements (which make up 41 percent of this year's proposed budget) then I can't consider any of them a friend of mine, my business... or my great-great grandchildren.

#17-21 O'Reilly, Maddow, Hannity, Limbaugh, Matthews. I'm forgetting a few here, but you get the point. These guys don't care about my small business. They care about ratings. Which happens to be their business. So whatever their opinions are on any given day you can rest assured that it has nothing to do with my welfare. Only theirs, and their agenda. Entertaining, yes. Helpful... no. By the way, I'm leaving out Jon Stewart from this list only because he's funny... and smart enough to have Aasif Mandvi on his show. My prime time programming advice to business owners who want to feel better about themselves: Brideszillas.

#22 Kate Gosselin. Speaking of prime time, here's one person who could care less about my small business. But given that her show has (finally) been cancelled, can you really blame her?

#23 - 36 My Local Township Board of Commissioners. With all the talk of Federal taxes, can anyone please explain to me why my local business, real estate, school and personal taxes continue to go up year after year? Oh that's right, it's so that my elected township commissioners can approve funding for excessive health care and benefits for our township's over-compensated employees, new construction on libraries that nobody visits, money for our top heavy school district and wasteful spending on consultants and other pet projects. For many small businesses, Federal taxes aren't as much a problem as what we're increasingly paying to our out-of-control local authorities so that they can balance their mismanged budgets too.

#37 Robert Reich. I don't ever want to get in debate with this guy because he's way smarter than I am and he'd chew me up into little pieces. But for God's sake, does everything he writes and says have to be about spending my tax dollars on more stimulus, more benefits and more employee regulations? Must there be a regulation for everything? Do I, as a small business owner, have to coddle and protect everyone who works for me like they're my own children?

#38 Stan at Comcast. I do a lot of work from home. In fact, I have a server in the basement of my house where the 10 people in my company share files. So you could say that our Internet connection is kind of vital to my small business. But when it goes down for a day, like it did a few weeks ago, Stan doesn't care. He's sitting in some cubicle near Omaha, trying to decide between tuna and turkey for lunch. My small business has become terrifyingly reliant on services that are supported by employees at big companies like Stan. And when something goes wrong that affects me directly, I'm not feeling the love. I'm feeling fear. Hello, Stan? Am I still on hold?

#39 - 42 My family. Look, I understand. They got their own thing going on. Everyone's busy. But geez, can't someone pretend that my business is just a little interesting at dinnertime, instead of rolling your eyes and checking for your latest text?

#43 Warren Buffett. Oh great. A super-respected, super-rich guy now says we should raise taxes on the super rich. And while he's not talking about the middle class business owners earning $200k a year (yes, we're middle class), he really thinks that taking money away from the very people that fund startups, provide capital to small businesses, run big companies that are usually customers of small guys like me and support probably 90 percent of the home contracting industry should have less money to spend. And give it to the government? That is not helping me.

#44 Jodi, who works in accounts payable at BigPharma Corporation. Of course I've changed the name of this customer of ours, but not Jodi. Oh no, this is her name. Jodi could care less about my small business. Why else would my invoices go 90 days before being paid? Why else does she ignore my bookkeeper's calls? Maybe it's because so many large companies, like BigPharma, use small guys like me to fund their own cash flow. It's cheap. It's easy. And for sadists like Jodi it's probably kind of fun to hear me beg and cry for my measly two thousand bucks.

#45 Bob, my banker at Wells Fargo. Oh, sorry. Bob's no longer there. Don't know who else is. I don't even know if Wells Fargo will still be Wells Fargo next week. That pretty much sums up the relationship.

#46 - 50 Phillipee Dauman, CEO of Viacom, Larry Ellison, CEO of Oracle, Leslie Moonves, CEO of CBS, Martin Franklin, CEO of Jarden, Michael White, CEO of DirectTV. According to the Wall Street Journal, these are the top five highest paid CEOs in the country. And their pay rose 11 percent last year. This is in an economy that is growing at a 1.4 percent annual rate. My pay did not rise 11 percent last year. Trust me, these guys, and the 10 layers of management beneath them, do not care much about my small business. Unless a relationship with my company will cause their stock price to rise. That's unlikely.

#51 Angry Voice Mail Guy on Howard Stern. Would you please just leave Howard alone already? You're not helping. Running a small business in 2011 isn't fun. I need a laugh now and then. Having Howard around, even if it's only three days a week, is fine with me.

#52 - 54 Microsoft, Google and Apple. What, one standard platform for writing software, even with its flaws, isn't enough? Now you have to go and create other operating systems, devices and games to complicate our lives? Sure it's cool and fun... for my kids. But we're trying to keep expenses down. Reduce complexity. And all these choices, all this software, all these gadgets are making my little business more complicated than ever. And increasing my costs.

#55 - 59 E. Gordon Gee, Ohio State University, Francisco Cigarroa, University of Texas system, John Hitt, University of Central Florida, Mary Sue Coleman, University of Michigan system, Mark Yudof, University of California system. According to the Huffington Post, these people are among the top 10 public college President earners with an average compensation of $900k per year. Look guys: my kids aren't going to be brain surgeons. They'll most likely wind up at a public college like yours. But how can a small business guy like me afford to pay for your schools, when your administrative costs (not to mention the costs of faculty, housing, and that new state-of-the-art cafeteria serving all night sushi to a bunch of spoiled 19 year olds) are pushing tuitions out of reach? You don't really care, do you?

#60 - 63 The CEO's of Devour, Buzzfeed, Grooveshark, Jango. I curse all of you. My people... not to mention myself, are spending too much time watching funny videos and listening to music on your sites. You're killing my company's productivity.

#64 Santa Claus. Yes, that's right, Santa Claus. Because for a small business owner, the holidays stink. We're paying bonuses. We're paying for holiday parties. We're paying for gifts no one uses and cards no one reads. Oh, and we're expected to shut things down too. Many of us feel like we're spending all of January to recover from the financial hardships of December.

#65 Richard Smith (name changed) of Smith Industries (name changed). Really? You work at a $50 million a year company and you want me to cut my 10 person company's hourly rate from $140 per hour to $135 per hour so that you can save $180? Oh, and six months later you're going to "ask" me to "voluntarily" sponsor you in that walkathon supporting homeless squirrels? Really?

Oh, I've got more. Plenty more. But you get the picture right? Being a business owner has its perks. And I could never work for someone else. But before you take the plunge into entrepreneurship in this economy you better know who's your friend. And who's not.

Gene Marks writes weekly online blogs for both The New York Times and Forbes and bi-weekly for American City Business Journals. He runs a ten person consulting firm outside of Philadelphia and can be followed on Twitter.

 

Follow Gene Marks on Twitter: www.twitter.com/genemarks

One thing about leaving your job and starting a business is that you find out, very quickly, that it's a cold and lonely world out there. No one really cares about you or your business. You're compl...
One thing about leaving your job and starting a business is that you find out, very quickly, that it's a cold and lonely world out there. No one really cares about you or your business. You're compl...
 
 
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01:43 PM on 10/01/2011
Apathy towards small business seems to rule the day on Captial Hill, doesn't matter which party
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HUFFPOST SUPER USER
John Di Saia
An Opinionated Plastic Surgeon in the OC
01:34 PM on 09/17/2011
In essence no one cares about your small business except you and hopefully your customers.
07:19 PM on 08/22/2011
Don't you mean 'couldn't care less' as in their level of caring is as low as it could possibly get? Because if they could care less, that means they care more than not at all.
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DFnashuaNH
08:39 PM on 08/19/2011
As a freelancer/self-employed, some of these are funny - but many are no joke - Saying Buffet was wrong to say tax millionaires because you continue to believe in the tooth fairy idea that the wealthy are funding you...that single belief alone is your achilles heal. If life were simply a matter of 1+1= 2 then maybe you'd even be right. But the idea that tax cuts for those who don't spend it and cuts for those who do will boost your Main Street business is sick and twisted. But it's fun to believe - gives us a bogeyman to hate. We need a balanced budget with cuts and revenue increases - restoring a balance of fiscal sanity will send markets and the wealthy (even with their tax benefits cut back) in a real position to move forward. How do we know? We've done it - it's called the 1990s. So quit backslapping one another biz owners and fight the real culprit - Republicans and conservatives - whose position on the budget is crippling this country - going against everything math, science and history tells us about getting out of a recession or depression.
01:21 AM on 08/19/2011
Gene,
You sound grouchier than me yet I'm a serial entrepreneur in Silicon Valley who's been pitching for over a year for funding for real products, not online games or iPhone apps.

Your Forbes readers are not investing in real products, (see below), because the investor class couldn't care less about making things of long term value in the U.S., they want to make a quick windfall for useless stuff that your kids are buying with the money they wheedle out of you.

I would kindly suggest you're indiscriminately shooting at many of the wrong targets. Blaming the Jodies of the world shows you don't realize it's the CFO of BigPharma (et al) who set the policy to have suppliers fund cashflow.

I completely disagree about Buffett because he's nailed the tax inequality issue and the absurdity of tax code (see Warren Buffetts' comment about stock index futures tax rate). But I note he's not published in Forbes - which should be your first clue of the problem.

The billionaires are NOT funding product startups! I've been pitching a few of their funds and they're funding useless social networking and game companies for short term flash-in-the-pan speculation.

If we raised capital gains & estate taxes the people putting money into startups would put MORE into startups with long term gains. Instead, they're making so much money now on commodity speculation with low tax rate they aren't interested in long term investments in useful products.
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NonCon
Musician and gonzo coder
04:15 PM on 08/18/2011
You forgot your customers. If you're providing value to them, you'll do well. The problem is you have to keep up with them. You mentioned having a server in your basement, that might have been a good solution in the early 90's but now it's just silly.
I would say your #1 problem is yourself, the only way to continue to succeed is to adapt an overcome. If you don't keep up with your customers, you're toast and it's no ones fault but your own.
All those other guys have nothing to do with your success or failure.
04:00 PM on 08/18/2011
They will destroy you. Like they destroyed every single small business in Europe.
02:45 PM on 08/18/2011
As a business owner myself I would like to remind this self-absorbed jackwagon that we had Social Security, medicare, and entitlements long before we became a nation in debt. In fact we had those programs and were the worlds largest creditor. Looking down on the lower class and blaming them for your woes is just plain wrong. Labeling the current occupant of the WH and our SS and entitlements as the the Elephant in the room is patently false. Half of my customers have melted away from wall street mortgage fraud, and my competition has literally increased ten-fold from free trade agreements and have been given every possible advantage over me such as not having to collect sales tax, or provide anything resembling quality or service. Further you fail to realize that if the masses have good paying jobs and money in their pockets they can take care of themselves and its all good for business. The blame lies squarely on past administrations who borrowed tons of money on toys for GI Joe and James Bond and hired mercenary companies to pacify countries rich in resources for the benefit of Corporations. Further if you cannot see that taxing some people who benefitted enormously from these policies to pay down the debt and strengthen the dollar is good for business, or that hiring is based on demand not taxes and said demand is low because the masses lack the jingle, then add me to your list as well.
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cancerg01
02:44 PM on 08/19/2011
THANK YOU!!!
12:46 PM on 08/18/2011
I am sure there are more than 65 people that "could care less" about you or your business. However, I, along with anyone that understands the english language, COULD'NT care less. If you can't figure out the difference between these two statements, perhaps you shouldn't have a business, and should get a job. Perhaps being a walmart greeter, where you don't have to care about anything but smiling.
10:55 AM on 08/18/2011
Here are the facts I come up with being a small buisness owner. The hours are long, No one cares, you work harder than your friends who work a nine to five jobs, you pay more taxes, sleepless night worried about day to day operations, and the hours are long.
I did not open my company with the expectations that I would be on the cover of Forbes rag. I did it because I was tired of making money for someone else. The only people I care about is my family. They look to me for the things they need. My girls have a yard and a sand box to play in. They have no concept of that if daddy did not work their yard and sand box would be gone.
If you are expecting people to care about you and your company you are thinking wrong. Do your job and do it better than the next guy at a fair price. If someone is doing it cheaper they will try them. You do it for you and your family thats all that matters. At the end of the day thats the only folks I care what they think of me.
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cancerg01
02:46 PM on 08/19/2011
well said.
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mrpotatohead
auto micro-bio: OFF
09:58 PM on 09/11/2011
This is precisely why no one cares about small business.

You are a bunch of individuals who insist on doing everything your way, don't want anyone telling you what to do, have no tolerance for stupid politics and you're too busy working all the time to demand attention or listen to others complain. You also insist on doing everything yourself and solving your own problems whenever possible even if it means working 16 hours per day.

Don't get me wrong. I respect and admire small business owners more than just about any group and love working for them. They're honest, hate b.s., appreciate those they can trust, and work hard.

However, these very strengths prevent many business owners from connecting with their customers and political representatives and letting them know that they have needs. Their independent nature also makes it hard for them to organize. But it's critical that they do because a great deal of money is being spent on lobbies that harm small businesses.

It's counter intuitive for small business owners to slow down and step back because they're extremely busy. However, it seems to be an important time to educate others and get involved because corporate America is working very hard against the interests of small business.
iridium53
Semper Fi
10:45 AM on 08/18/2011
I'm a small business owner too.
Like you, my family doesn't care a whit about the business, unless they can't get money from it.

Personally I'd love to see universal healthcare - get me totally out of the healthcare nonsense with the PEO I hire. Put me on even ground against the monster companies with whom I must compete for talent.

I'd love to see real government retirement plans like in Europe. Get me out of all the problems of employee retirement plans, etc. Also, put me on even ground against the monster competitors.

What I'm really hating lately is all the rules that are coming out that favor huge corporations and are designed to squash small business.

Bankers? ROFLMAO. We helped bail them out. Then they disappeared with the governments assistance. Couldn't even get a loan against approved invoices from Fortune 100 companies and government agencies.
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fugmo
Don't let your mind post-toastee
09:18 AM on 08/18/2011
Geez, another business owner who thinks he did all by himself in a bubble removed from the rest of the world. Another business owner who enjoyed the freedoms and opportunities given by this great nation but finds it unseemly that he should actually be expected to support that nation.
07:33 AM on 08/18/2011
Love it!!! I'm a small business owner. I'm lucky it is profitable. However, the gigantic companies are trying to put the medium sized companies they compete with out of business and the medium sized companies try to eat up the small companies. When there are no small businesses to eat up, what will the big companies eat? Guess they will starve..... I.WILL.NOT.BACK.DOWN.
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Amber Berglund
Got Mashed Potato, ain't got no T-Bone
01:12 AM on 08/18/2011
"#64 Santa Claus. Yes, that's right, Santa Claus. Because for a small business owner, the holidays stink. We're paying bonuses. We're paying for holiday parties. We're paying for gifts no one uses and cards no one reads. Oh, and we're expected to shut things down too. Many of us feel like we're spending all of January to recover from the financial hardships of December."

You're complaining about Christmas? Really?
1) Bonuses are good - it's good to reward your employees who work so hard to make money for your profit line.
2) You don't have to have a Holiday party if you don't want to have one...although, Holiday parties are good for networking with existing clients and for inviting and possibly gaining new clients. They are also good for employee moral.
3) Don't give gifts unless they are useful, and displays the company logo and contact information.
4) People read Christmas cards, and display them in their offices...where clients of clients can see your logo and contact information. It's an especially nice touch if they are hand signed.
5) It is your choice to shut down...but, it is good to shut down...people with jobs work too many hours and are exploited by the corporations they work for...so the fact that your small business needs to rest and regroup after December is probably a good thing.

You sound like an epic curmudgen.
02:53 PM on 08/18/2011
When I get X-mas cards from my vendors, I open them up and read them, then I call them and tell them I got it but that there wasn't any money in them. However nobody really sends them anymore due to all the religious and ethnic hoopla and political correctness that emerged over the last decade.
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BBackSoon
Hello, I must be going.
12:04 AM on 08/18/2011
Please tell us what your business does and where you operate, so I can avoid it like the plague.