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Is Volunteering Worth It? The Economics of Generosity

Posted: 04/ 5/2012 10:13 am

Yesterday, Independent Sector released its 2011 estimate for the value of an hour of volunteering -- $21.79. It is a number used widely in the field to estimate the scope and impact of volunteering in our communities, but not everyone agrees we should be reducing the hope, inspiration and goodwill of volunteering into dollar and cents.

It is not hard to appreciate the perspective. Why should we be assigning a financial value to something people are doing explicitly without regard to financial gain or loss? Is it really a good thing to try and monetize one of the few areas of our lives that clearly rises above, and stands apart, from our everyday economics?

Volunteering is not about money. And for many hanging a financial label on it seems inappropriate and distasteful. Is $21.79 an hour really a fair way to measure the value of teaching a child to read or saving a life? Is it fair to put the same value on the enormous diversity of volunteer opportunities?

Despite the honest reluctance and limitations to assigning a value to an act of generosity, it is important that we continue to invest in the tools that help us understand the significance and scale of volunteering. Like the nonprofit sector in general, volunteering is an often overlooked and underappreciated force in our economy.

For perspective, according to the Urban Institute the nonprofit sector is almost a two trillion dollar segment of the U.S. economy and is employing one in ten Americans.

Similarly, few people recognize the enormous scale of volunteering in the U.S. In 2010, 62.8 million people volunteered and using Independent Sector's hourly estimate it was valued at $173 billion. That is a lot of value. If it were a company it would be bigger than Ford, AT&T or Apple.

But we aren't accustomed to thinking that way about it. Volunteering has our affection; it doesn't always have our respect.

As President of the web's largest volunteer engagement network, I see both promise and prejudice. On the one hand I see tens of thousands of people using the web everyday to find a great opportunity to volunteer, and on the other I see volunteering's narrow slice of the public consciousness positioned uncomfortably somewhere between a sentimental human interest story and a patronizing cure all.

Nearly everyone is quick to support volunteering, but deep down you will find a troubling fear that nice guys do finish last and that volunteering may be an unnatural act of selflessness, rather than a natural act of helpfulness.

We can do better than that and numbers add clarity and weight to the conversation. $173 billion is just big enough to entice us to take a closer look at a part of the world we've been missing.

Knowledge brings understanding and respect and that is why Independent Sector's annual estimate is so important. It supports the effort to put the vitality of volunteering into a context we can relate to, understand and protect. It provides a common denominator to compare activities across organizations and is a reminder that sometimes it is possible to get more than what you pay for.

Facts and figures can challenge us to rethink our assumptions and our expectations.

It is not whether the number is right or wrong, or too big or too small. It is about visibility. It is about bringing into focus a thousand acts of kindness to recalibrate our understanding of our economy and ourselves.

Volunteering is at the heart of every healthy community and good information about its value is the smartest strategy to keep it that way.

What do you think? Is there a better way to measure the value of volunteering? Should we be measuring it at all? If you would like to join the conversation on the future of volunteering and the nonprofit sector join us in San Francisco at the 2012 Independent Sector Annual Conference Nov 11-12.

 
Yesterday, Independent Sector released its 2011 estimate for the value of an hour of volunteering -- $21.79. It is a number used widely in the field to estimate the scope and impact of volunteering in...
Yesterday, Independent Sector released its 2011 estimate for the value of an hour of volunteering -- $21.79. It is a number used widely in the field to estimate the scope and impact of volunteering in...
 
 
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05:16 PM on 04/23/2012
As the director of volunteer services in a large organization, I need bilingual skills.
Everyday I must speak in the language of personal generosity in order to communicate with participants.
In order to keep that conversation going, I must speak the language that our leadership understands and values: FTEs, dollars and hours.
10:58 AM on 04/20/2012
I heartily agree that quantifying the value of volunteer time is important. The Independent Sector figure is useful when talking about volunteering in a broad context, but meaningless on a small scale. If you don't have someone like a doctor with an extremely valuable hourly "rate" to balance out people doing tasks that might earn them minimum wage, the average would never be close to $21. I don't want to do the math to know how much I make an hour as a volunteer coordinator (I'd surely be depressed) but I estimate that the IS's figure values a volunteer's hour far above what the average nonprofit employee makes. That doesn't make sense, and board members and decision-makers see right through it.
01:09 AM on 04/17/2012
Thanks very much to Mr Baldwin's organization Volunteer Match. I used their web site in 2007 to recruit a University of Washington fraternity to help our Seattle community nonprofit organization, and that led to an ongoing 5 year relationship.

Instead of hours worked, I prefer to measure volunteering by the actual work accomplished, i.e. productivity. I do lots of volunteering and have managed lots of large volunteer groups. Some groups are way more productive than others. Some people hang out and talk on their cell phones (why are you here? I want to ask), and some people work very well together, and even manage themselves very effectively when I'm overwhelmed.
As Mr Baldwin says, volunteering is not about money, but I believe that it is about results.
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Holly Ross
ED, Nonprofit Technology Network
11:40 PM on 04/10/2012
I also think that in this age of accountability, it would be great to show our stakeholders and donors the value volunteers bring our organization. To be able to show donors that their contribution also leverages volunteer contributions can help illustrate that you use their money well, providing as much value for each dollar raised as possible.
02:41 PM on 04/09/2012
I think this is perfect, the usefulness of a market valuation of volunteering allows us to say, "Hey, look, we can finance 178 billion dollars worth of volunteering." If we put this into a market term, we can make it more competitive, than the best people can do the most good. Not everyone will get to volunteer, and not everything will be equal, but it would do the most good. From a rational perspective, it makes the most sense. From an emotional perspective, it's hard to do that, but, if people truly are trying to altruistic, things like this matter.
01:21 PM on 04/08/2012
The rate seems off when applied nationally. How can the rate be higher than the average wage in many communities throughout the United States? We can't value ANYTHING in society simply in terms of dollars and cents. But it does give perspective on its importance in our economy.
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07:13 AM on 04/08/2012
"Why should we be assigning a financial value to something people are doing explicitly without regard to financial gain or loss?"

When the board of directors of a non-profit organization forgets that its volunteers sustains its mission, the board needs to be reminded of the impact of those volunteers on the business. Providing a dollar figure for work done is the only way. A base reality for non-profit businesses is that they are businesses.

This is not a reflection on individual volunteers. They give out of kindness and compassion. No dollar amount attaches to compassion.
11:35 AM on 04/06/2012
Without charity in your heart, there is little meaning in volunteering.