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Heidi Golledge

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Hiring Companies and Unemployed Job Seekers Both Need to Adapt

Posted: 09/07/2012 10:09 am

Former President Bill Clinton, during his speech at the Democratic National Convention, pointed to the biggest issue with American jobs today: "There are already more than 3 million jobs open and unfilled in America," he said, despite a high number of Americans out of work.

Regardless of where your politics fall, it's hard not to agree that Americans should work to bridge the gap between millions of open jobs and the nation's August unemployment rate of 8.1 percent.

And, according to Clinton, the jobs equation doesn't add up "mostly because the people who apply for them don't yet have the required skills to do them." I see this problem every day.

It's a race to find qualified, fitting candidates, especially in business to business sales, escalated customer support, billing support and financial services jobs.

More specifically, there have been nearly 50,000 open positions in business to business sales since mid-August of this year. And customer support, billing support and financial services positions all ballpark around 25 to 30,000 openings.

So, what can we as employers and job seekers do to push the number of open jobs down and put American back to work?

For the companies out there looking for qualified employees with both the right skills and the right cultural fit, it is often quite a challenge. However, that does not have to be the case. Folks in the unemployment line could become sought after talent filling millions of open jobs. To do this successfully it is going to take movement from both sides--the employer and prospective employee.

During a recently hosted Career Chat on Facebook earlier this month, a professional photographer, who has worked in photo labs for over 20 years, talked about how his industry is going digital. He shared how hard it is for him to find work because he does not have the skills in web design and Photoshop that is required of photographers today.

Our advice to him? Adapt! His willingness to change and evolve his skillset to the skills in-demand today is the key to making or breaking his career future. With today's unlimited access to knowledge and resources on the web, there is no longer an excuse for "not knowing".

Take advantage of free reputable educational organizations, like the Khan Academy, Coursera, MIT's free online courses, to name a few. Stanford, recently ranked by Forbes as one of the top colleges in America, even offers affordable online executive programs that anyone in the US can take. Approach a mentor. Invest in yourself by taking in-demand courses like Excel, Photoshop and programming.

Tap into all the amazing online resources to make yourself the hottest commodity in the job market.

It is not just the unemployed who need to shift their mindset. Hiring managers also need to consider changing their hiring approach.

When employers set out to fill an open position, they look at five primary factors in the perfect candidate: the candidate's experience (resume), education, skills as they relate to the job, work ethic, and interpersonal skills. Brad Brummel, PhD in organizational psychology and CareerBliss advisor puts it best when he says, "there is a limited supply of people who qualify all aspects."

That's why, "most employers focus on the skills first" and then hope to get lucky on the other four.

In order to bridge the gap between the high unemployment rate and influx of vacant job openings, companies need to shift their focus and zoom into candidates' soft skills and overall cultural fit. Will this candidate fit the values and attitude of our company?

If they do, in this economy, it is worth investing resources to train cultural fits rather than wait for the perfectly skilled candidate to appear exactly when and where you need them to.

Do not settle for the next-best skilled professional. Instead, aim for the candidate who has the competency, values and personality that align with your company. Be willing to invest a little on development of skills, and you'll see positive results in the long run.

Shortening the unemployment line is really a two-part equation. If companies start shifting their focus away from skills and start focusing on conditioning candidates with the right attitude and job seekers start becoming more proactive in learning new skills -- in the long run -- America will slowly but surely witness the unemployment rate drop.

 
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HUFFPOST SUPER USER
tmf177
not feelin' the mico bio thing
05:02 AM on 09/20/2012
A little late to the party, but I'm glad to read that most people who commented actually get it. It's not skill set or education holding most people back. The unemployment problem is a far more complicated one and anyone who is unable to acknowledge it is clueless. People who are searching are always up against a lot: age discrimination, race discrimination, over qualified, under qualified, you name it. However what the DNC DOES NOT GET is that companies have no idea what to expect. Companies need to forecast if they can afford to hire people, and at this time no one can really predict what is going to happen.
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01:08 AM on 09/11/2012
Look at the culture in corporate America these days. They sell us cheap products that don't last, produced by the cheapest workers they can find. They offer no customer service. And they know they can get away with it because everyone else is doing it. So the idea that jobs are going unfilled because employers can't find the skills they need is absurd. In many cases, they are gleefully happy to let everyone else pick up the slack (for no additional compensation). That's why you see so many jobs advertised for months upon end. Top management is all focused on the short-term and the profit margin. No one has to compete anymore - they just buy out the competition. Quality of product, worker, or customer - service is irrelevant. So if you're out there spending $50,000 to increase your skill set, my attitude is, don't bother. It's irrelevant to anyone hiring these days. You'd have to want to produce a quality product/service and quality customer service to care about the quality of your employees.
11:57 AM on 09/10/2012
This is not a realistic picture of what actually happens in the job market. If you need a highly skilled guy, you will get someone who already has a comparable job by offering a higher salary than he is now making. His employer will do the same thing to get a new guy, and so on down the chain. Each skilled guy who is already employed steps up to a higher position.

About a hundred jobs down this chain, there is the bottom job. That is the one where the employer won't be able to find anyone, and will have to take an unemployed guy.

The whole process takes a while, as jobs open up at high levels, people move up, and the unemployed come in at the bottom and start to move up themselves. Of course, the employers hiring the unemployed start with the best unemployed guys. It takes quit a while for the pool to start to drain, and the less-qualified to get jobs.
08:15 AM on 09/10/2012
It used to not big deal to get a job. They trained people and if they were not a good fit they moved on.
No business lasts forever. They seem to want loyalty with none given on their part.
I have a feeling people are wising up and soon a lot of empty chairs and cash registers may be the new norm. Soon no Drs or teachers.
04:20 AM on 09/10/2012
http://market-ticker.org/akcs-www?post=211207

Total nonfarm payroll employment rose by 96,000 in August, and the unemployment rate edged down to 8.1 percent, the U.S. Bureau of Labor Statistics reported today. Employment increased in food services and drinking places, in professional and technical services, and in health care.

Uh huh.

The reason the unemployment rate "edged down" is that 1.483 million people gave up and exited the workforce! The Department of Labor Lies doesn't count anyone who gives up any longer, so the "unemployment rate" is claimed to have decreased.

But what's worse is that there were a net 868,000 fewer people with jobs in August over July, despite there being 212,000 more people of working age in the population. That's right -- net-on-net over one million fewer people (adjusted for population change) were working last month.
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sf49erchamps
the bay all day.....
03:51 PM on 09/09/2012
i think a lot of times employers focus too much on "the job description." this is a new economy, and there are a lot of talented job seekers that are more than qualified to do a job, but don't exactly fit "the job description." if employers want candidates that think outside-the-box, they need to think outside-the-box themselves.
HUFFPOST SUPER USER
demilieu
Texas liberal...with reservations
03:18 PM on 09/09/2012
trianing, smaining. unless it's for senior management, you're not wanted if you're over 50.
HUFFPOST SUPER USER
demilieu
Texas liberal...with reservations
03:05 PM on 09/09/2012
they are not hiring because:

they have learned to work fine with fewer people and worker productivity is at an all-time high.

companies that thought they need 12 workers finds they only need 7 or 8.

until there's a surge in demand, that's the way it will be.
HUFFPOST SUPER USER
demilieu
Texas liberal...with reservations
02:59 PM on 09/09/2012
no matter how you might retrain and improve your skills, no hiring manager is going to hire a 55 or 60 year old as an entry-level person.
HUFFPOST SUPER USER
Robert SF
01:03 PM on 09/09/2012
"Take advantage of free reputable educational organizations, like the Khan Academy, Coursera, MIT's free online courses, to name a few . . . Invest in yourself by taking in-demand courses like Excel, Photoshop and programming."
===

This is so wrong, so incorrect, so misguided, that it can't be honest advice. It has to be some kind of taunting of the unemployed. It reminds me of Romney saying Americans should borrow money from parents to open businesses.

Where to even begin? First, using Excel and the rest of the MS Office suit are not "skills" any more than opening a door or walking upstairs is a skill. It's simply assumed to be general knowledge, and you do not get extra points for knowing it.

Photoshop and other applications are easy to learn but take years to master. Anybody at home can play around and improve their pictures with a little practice, but that's not the same thing as being a graphic designer or a graphic artist. Getting the red eye out of your kids eyes in the pictures is not enough to get you a job.

Programming? You have to be a "brogrammer" because simply knowing the languages and having years and years of programming experience gets you nowhere.

This woman couldn't be more wrong. But then again, her business is to buy and sell labor at a profit -- what slave trading eventually evolved into -- so we can't expect her to have ideas that are good for workers.
12:18 PM on 09/09/2012
I work for a company that, while it has a pleasant office environment, has all new-hires start as temps for an indefinite period of time. There is no set of rules or standards or timeframe that says when you can be brought on as a permanent employee; Some people have been there almost two years. So sure, this company can say they offer great benefits to their employees and they have a high employee retention rate. But that's because there is a revolving door of temps with no benefits coming in and out. Easy come, easy go. Some temps leave for permanent jobs with benefits, but there is definitely very little incentive for the company to invest in employees. The employer lets people go at the drop of a hat, because they have no reason to keep them longterm. It would cost them more to turn a temp into a permanent employee, so let them go.
HopeWFaith
We the People
11:10 AM on 09/09/2012
To continue....

Some people need to push harder, sell themselves more, pump up the words which link them to responsible, learning capable, loyal employees so they stand out. But don't tell me that ALL of this is because we don't have enough knowledgeable, skilled workers to do a lot of these "open" jobs. We do.

Companies may have "some" openings where they are truly having difficulty finding the exact skill set, but some are making the demands upon one position so bloody high that it would take three people to do the job, even with all the skill sets asked for. I see more openings than I can bare, that ask people to be willing to do the jobs of three people. Corporate greed is at the core of the issue.
HUFFPOST SUPER USER
demilieu
Texas liberal...with reservations
03:03 PM on 09/09/2012
the first thing they see is your age. no way to get around that and all the preconceptions they may hold.
HopeWFaith
We the People
11:08 AM on 09/09/2012
I totally disagree that this many people are "unqualified." Just because companies cannot read between the lines, and just because some resume writers are not excellent at showing their qualifications, their learning strengths, does not mean all of these people are unqualified. People who are capable of learning, are usually also able to do so, right on the job, right where they are needed. If you have a capacity to think on your feet, if you've been thrown into the river and learned to swim on your own, more than once in your last company, then you can probably handle some of these openings.

Companies are not hiring right now, in some cases, because they are supporting the Republican Agenda to make the jobs numbers look as bad as possible, right before this election. So let us be boldly honest here and put all the cards on the table.
01:40 PM on 09/09/2012
They are not hiring right now because of Obamacvare and the Obama agenda. They are just plane scared.
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sf49erchamps
the bay all day.....
03:53 PM on 09/09/2012
yeah right.
10:14 AM on 09/09/2012
I have been through 4 recessions and have retrained for many jobs that became obsolete.
Ridiculous these people want idea candidates when they will be laying off within a year and go out of business.
No job is secure, so who are they trying to kid.
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HUFFPOST SUPER USER
gfs5541
12:15 AM on 09/09/2012
Part of the problem I have with this article is while the advice is good, it's still difficult to find the funding to retrain and even if you have and did the retraining, you still have to prove yourself to the employer that you have the skills. Worse yet, some companies give the impression that they are seeking jobs to fill when in truth, they really aren't. Once, I've attended a job interview by a hiring company and the manager I was to interview with wasn't looking to fill the position! The recruiter kept insisting I go back to the job site even though the manager there suggested otherwise.
HUFFPOST SUPER USER
Robert SF
12:35 PM on 09/09/2012
Yes, the problem "retrained" workers quickly run into is that they're older and inexperienced in what they retrained for. So if they go entry level, where experience isn't needed, they're competing against much younger workers. And if they go for the jobs the older people get, they're competing against much more experienced workers.
HUFFPOST SUPER USER
reinaps
10:10 PM on 09/09/2012
I recently read that companies have reported the amount of money spent on training has declined dramatically over the last decade. That is a fact. So companies are not investing. Why should they? Companies are making profits without new production.