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Helene Pavlov

Helene Pavlov

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Will Artificial Intelligence Replace Your Family Doctor?

Posted: 04/21/11 08:32 AM ET

As a baby boomer entering the AARP and Medicare world, several thoughts come to mind and are of concern. Would it be better if I knew less about medicine, health care policies, need for cost containment, the abuse of self-referral, the potential that my own future health decisions might be made by individuals with limited medical education?

According to Money magazine, (March 2011 pages 98-106), the Association of American Medical Colleges has projected that in 2015 there will be 63,000 fewer physicians than it needs. Furthermore, an article in The Atlantic, "Artificial Intelligence Is the Next Killer App" referenced a statement by a Microsoft executive in a New York Times article speculating that future applications might include a "medical doctor in a box" that could help with basic medical issues.

Martin Ford told NPR's Linda Wertheimer "Radiologists basically focus on looking at visual images from medical devices -- things like X-Rays or CAT scans, that type of thing. Now, machines are getting much better at analyzing that type of visual information."

How concerned or thrilled should I be that the intelligence designated to my future health care decisions will be potentially limited or artificial?

What does the practice of medicine mean? What makes a "good doctor?" What is it you want in your physician? For me, I want him/her to listen to my complaints/concerns. Not all patients know what symptoms to prioritize or what signs and symptoms might be significant or related. Personally, I need a physician to ask appropriate and sometimes probing questions. For instance, a complaint of being tired and unable to sleep should prompt questions such as are you going to the bathroom all the time? This additional information might mean the difference between getting a B12 shot or being evaluated and treated for diabetes or a prostate condition.

In the past, a good physician knew his/her patients. He/she was there at your birth and then at the birth of your children -- the Marcus Welby, M.D. or Dr. Kildare who did it all. As medicine and science and technology evolved, the medical specialist was born. That was actually necessary given the accelerated influx of information and research discoveries. To know all areas of medicine thoroughly is virtually impossible. The problem with the specialist scenario, however, is making sure you are going to the "right" one. It is more than a matter of competence. Specialists tend to be very focused and may "listen" only to those symptoms/signs relative to their specialty and assume some other specialist is dealing with "everything else." In most instances, triage from an astute general internist or primary physician or other health care provider is required.

In addition to listening, there is also the laying on of the hands, palpation, and the physical examination. How many doctors these days even know how to take a good history or perform an accurate physical exam? The typical visit usually consists of an EKG, a stress test, an X-Ray, and a bill.

As identified in the February 26 New York Times article, "Treat the Patient, not the CT Scan," patients are not "looked at" anymore. As a patient, either in the office or in the hospital, does your doctor look at you, shake your hand or is he/she fixated on the intake information, the chart and/or the monitors?

Medicine has become dependent on lab tests and imaging examinations; the "art" of medicine is being lost. Even more disturbing, is that most laboratory examinations highlight when the results are too high, too low, or abnormal in some way. Medicine is being dumbed down at the same time that technology and communication of results is becoming faster.

Compound all of this with the growing list of non-physician health care providers each with varying levels of education, experience, licensure and credentials, and then add to this list, Artificial Intelligence (AI). Who (or what) has privileges to order and analyze lab and imaging examinations? Can AI be taught to evaluate, e.g., interpret, an "abnormal pattern" on an X-Ray? Will the computer be able to differentiate between "abnormal" and an "abnormal finding" that is artificially created by technique or positioning?

Currently, 4-5 years of training after medical school is typically required for radiologists to be able to make this differential accurately. Before any treatment plan is determined I want to know that a trained experienced physician specializing in what is being clinically questioned analyzes the lab and/or image examination, and is not being compensated or rewarded in some way for ordering the examinations in the first place.

An academic subspecialized radiologist is an unbiased patient advocate. With regard to "Watson" and AI, I cannot help but think of the frustration I feel when I am speaking to a computer regarding directory assistance, a credit card company, a bank, etc. and the computer does not understand my query. I often find myself yelling into the phone that I need a "representative" and the computer responds "sorry, I did not get that, did you say "lost card?" I hope the AI "medical doctor in a box" will understand while I am coughing and saying "I can't breathe." I hope the frustration of being misunderstood will kick in enough adrenalin to either help relieve my symptoms or kill me and put me out of my misery.

So where is medicine going? Is it better to sit back and assume that things are changing for the better? More non-physician healthcare professionals and AI to tell me how I am doing? It will be hard for me not to question decisions about my health and wonder who and how the ultimate decision for my treatment is being made.

Add to these concerns, the issue of the decision-making involvement of the insurance companies. It is the insurance company's employee who will determine what treatment I can have or test that will be authorized for payment. It is hard not to worry that many insurance companies are focused on their financial bottom line. Their executives are very aware that morbidity is much more costly than mortality. I would hate to think the goal of health care reform is being focused not on decreasing morbidity but on increasing mortality (e.g., death squads).

Radiologists have been the earliest physician adapters to technology and I am not anti-technology or opposed to non-physician assistants being involved with patient care but I am concerned with appropriate and inaccurate information being communicated and acted on without validation and appropriate oversight. In my opinion and for me personally, I want trained experienced personnel to listen, examine and treat the patient, not the lab test or the X-Ray result.

So is knowledge power or would it be better to know less and think less about these things. How sad to feel that "ignorance may be bliss."

HSS

 
As a baby boomer entering the AARP and Medicare world, several thoughts come to mind and are of concern. Would it be better if I knew less about medicine, health care policies, need for cost containme...
As a baby boomer entering the AARP and Medicare world, several thoughts come to mind and are of concern. Would it be better if I knew less about medicine, health care policies, need for cost containme...
 
 
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08:20 AM on 04/26/2011
How bout some patient intelligence first? Why is it that so many doctors think it's wrong for patients to question their advice? We're constantly told to trust your doctor cause he knows best. Really? Is that why doctors only get one semester on nutrition in med school? Is that why doctors get incentives from drug companies to promote their products? Is that why doctors roll their eyes when you dare to educate yourself on your health? I'm not anxious for the day when a computer diagnoses my problems cause I know the computer doesn't care if it gets it wrong. But at least I know the computer won't be in the pocket of Big Pharma or be telling me to get unnecessary tests and then claiming that it's only doing so out of fear of being sued. When I think back to all the major health issues I've had, ALL of them I resolved on my own, by doing my own research and discovering what the cause of my health issues were. Modern medicine isn't interested in prevention or cures. It's only interested in treating symptoms and then getting you to buy its drugs.
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PeterLoffredo
08:12 PM on 04/25/2011
Helene, I long ago replaced my doctor with "actual intelligence." As a result, I haven't had to see a doctor in 2 decades, and by the way, I am generally healthier than most of my 50-something contemporaries. Western medicine is a best at negative meditation, at worst, an exploitive, profit-first collusion between the AMA, Big Pharma and the insidious insurance industry cartel. No need for doctors or artificial intelligence when common sense and clear mental and emotional channels will do.
Peter Loffredo, LCSW
http://ful lpermissio nliving.bl ogspot.com /
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oceanye
defy evil; enhance logic
06:10 PM on 04/25/2011
I hope so. Robots could be programmed not to think about money. MONEY CONTROLS ALL.
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moAb
"when bad men combine, the good must associate”
05:37 PM on 04/24/2011
Interesting post.
AI is cool, cutting edge, etc., etc. It is not going to replace humans as physicians any time soon. It is far more likely in the US to see non-physicians performing physician functions. What AI can do in the mean time is provide those human healthcare workers, whether doctor or not, with outstanding decision support and more efficient knowledge acquisition and maintenance. The overarching goal should include the improved accuracy and efficiency that AI can offer while also including and in fact amplifying the human to human aspects of medical care including preventive medicine or just plain old health and wellness promotion. Give doctors back all the time that healthcare IT was supposed to help them with. Let them be doctors, not techweenies.
08:51 AM on 04/24/2011
STOP, I say stop all the drug companies from catering all these meals to these dr.'s offices and all these favors they are doing to get doctors to push there meds.This is a bribe and it is illegal.It must be stopped. We do need meds. but most people are over medicated.
05:01 PM on 04/23/2011
Yes and you will get the same ineffective medical treatment as you do now from the conventional medical establishment.
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Sharon Hanson
Skeptical of the *pseudo-skeptics*
11:31 AM on 04/23/2011
With the corruption that exists in medicine in the US it would be a blessing to have proteomics at the forefront of diagnostic testing. These non-invasive tests that only require a drop of blood are the future of diagnostics in this country. The suppression of this science by the FDA is an indication of how powerful the revenue draining this will be for the medical manufacturers of scanning equipment now in existence. In my opinion this is good news.
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04:41 PM on 04/22/2011
Doctors are constantly leaving you in the exam room.
Web MD is their homepage.
MommyMD
MD, Professor, Mom
05:07 AM on 04/23/2011
We hate leaving our patients in the exam room. Your doc should bring his/her computer in and show you the info she is looking up. I assure you it is NOT WebMD (for laypeople). To be good docs we have to admit we don't know everything. You should welcome a provider that has the humility to use evidence-based medicine. (In the past week, I have left an exam room 3x, once to deal with an emergency, once to engage in a screaming match with an insurance company, once to speak to a family member who was too busy to wait until I was done seeing patients).
Give us a little break....or go to an MD who you trust. Its your body......Oh yeah, might want to vote to abolish insurance companies so you and all Americans can get the health care you deserve.
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Sharon Hanson
Skeptical of the *pseudo-skeptics*
11:37 AM on 04/23/2011
MommyMD why has proteomics been suppressed by the FDA? There are two non-invasive tests that are marketable right now but the FDA won't approve these tests because they will cut into the revenues of the medical manufacturers and pharmaceutical companies’ profits.

The technology – Fascinating

http://www.correlogic.com/

And for the why this is being suppressed go here.

http://www.correlogic.com/newsandevents/congressional.php
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warloch2
Spraying cold reality from the hose of truth.
06:32 AM on 04/22/2011
Canadian socialized medicine death panel has one less victim and the U.S. style medicine has one more success story:

http://youtu.be/YeHKOkNlESs

:-)
04:47 AM on 04/22/2011
I am constantly amazed by how many of my work friends tell me they don't like, or even worse, they don't trust their doctors judgement. Our company is one of the very few that still has top of the line insurance. We live in New York City and have some of the best doctors in the world, and with our insurance we can go to any of them. Yet coworkers continue to go to doctors they don't like, when I ask them why they continue to go they say, "he's my doctor" When I tell them that they can simply stop going and find a new doctor they act totally befuddled and say "I can't do that" Why the hell not??? Yes you can. A few years ago I had to go to a specialist, I didn't like him so I fired him and found a new one. My friends we amazed and said "you can't fire a doctor" I told them, it's my insurance and my co pay, the doctor is WORKING for me, if I don't like his level of service, I can indeed fire him and take my money some where else.
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alongst
too often denied to speak
10:01 AM on 04/22/2011
Just remember, your doctor has the right to fire you as well.
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laaambchop
Cheerfulness is a sign of wisdom
10:37 AM on 05/04/2011
some people just like to complain
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lasjazzman
Stress = perfectionist + lousy typist!
12:18 AM on 04/22/2011
Will artificial intelligence replace your family doctor? Too late - it has already happened - they are called health insurance conglomerates!!!!!!
05:59 AM on 04/23/2011
They are not artificial intelligence only money making machines..
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Ossit
Ossit
12:12 AM on 04/22/2011
Wow! A doctor? That's funny. I haven't had a personal doctor in 16 years. ER doctors treat you bad especially if you have no insurance. I have to be on my deathbed before I'll go to an ER doctor. They don't care. My doctor passed away 16 years ago and he was born to be doctor. He was amazing. They don't make them like him anymore. I had him from 14-35. I went to one doctor when I couldn't breathe and she criticized me for still being alive as bad as I looked. Yeah great doctor. Haven't been to another private doctor since and now I can't afford one. Complain about a doctor? Be glad you can afford one.
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alongst
too often denied to speak
10:00 AM on 04/22/2011
Lib fantasy -
ER doctors are usually paid a flat hourly rate- specifically so people can't complain about how they are treated because of their insurance status.
Maybe it's just you ?
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laaambchop
Cheerfulness is a sign of wisdom
10:38 AM on 05/04/2011
Lib?
11:59 PM on 04/21/2011
I am sick of seeing people badmouth doctors. If you dis-like your doctor so much find another one! I have had the same doctor since I was 15 years old. He treated my parents, my brother, my aunt, my cousins, and my great-grandma. He now treats my husband and my children. He has always listened to us, is open to trying unconventional methods when the traditional doesn't work. He is humble enough to consult specialists when he gets a difficult case. Seeing the whole family gives him the unique perspective of seeing the family history other than just on paper. The ONLY reason my parents no longer see him is they moved out of state. I am moving as well in a couple of months. I will miss him and only hope to find a doctor I love as much for my family shortly after we arrive. If you don't like your doctor never underestimate word-of-mouth recommendations.
MommyMD
MD, Professor, Mom
02:40 AM on 04/22/2011
:) Thank you, lissasitler. MANY MDs put their whole life into a profession they love (often above family, finances, and 8-12 years of normal adult youth). After working so hard with a full heart everyday, the HuffPo vitriolic comments really frighten and depress me. Many of us docs want to help...but are often burdened by a truly broken system. Patients: maybe complain to your senator or congressperson about truly comprehensive care; maybe write a mean comment to the lawyers who are always around to sue us; maybe question the posts of misinformation regarding "alternative" (and quite lucrative) remedies. But maybe, give your doctor a break, or find someone that is worthy...we are out there (and open to alternative therapy, as long as its conceivably plausible and isn't attached to a money-making machine).
11:03 PM on 04/21/2011
The real purpose of artificial Intelligence is to mimic/model the human cognitive process, assist in the enhancement of human thinking, then "attempt" to be made to surpass human intelligence towards the development of independent robots.
Those who support A.I. may be more originating from a metallic frame of mind on this planet. Orion origin, maybe? Their interest is to promote technology, since they are best at monitoring the electromagnetic spectrum.
Most of the creators of these technologies may believe that humans are useless anyway, to allow a computer that does not feel to tell them how they should be feeling. It is true that most humans have rejected their true feelings which is the underlying reason for anyone being ill. Technology cannot Love you, for it is really Love that you need to quell/mend the inner disharmony. Please see the effects that technologies have on the minds of our Kids today. They can barely put words together to speak. What kind of a leadership will they bring in the future, OR will the leadership be only for a chosen few Controllers.
Nourishing the health that you are seeking. Your health is dynamic, not static, if you want Health it must be pursued as anything else by the seeker of that Health. Of course, each person has the right to choose.......
If not at the receiving End of Love, it must come from you.
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10:41 PM on 04/21/2011
I'm the Dinosaur Doctor of whom you speak,doing Family Medicine in the same place for 40 yrs, with an electronic medical record for 6 yrs, paperless for three. I understand the antagonism of many commenters here, since I take in many refugees from the specialist circuit, who finally realize what comprehensive care with continuity really is
I congratulate you, Dr. Pavlov, on nearly writing the book that I'm writing on the imminent disappearance of the Family Doctor (and general internist). We are in dire danger if we ignore the coming extinction of the generalist physician. AI is already useful to us, but will be perilous for the public, not b/c they're not intelligent, but b/c they don't have the background & experience it takes. Medicine is an Art based on Science, & is more complicated than it seems, happening in a practical world with varied individuals. It's ironic that one commenter bemoans that assistants take the all-important history from the patient, while another thinks that's a way toward progress. That person who thinks he/she only "needs" a doctor for "wellness" visits doesn't realize that a doctor who knows & cares about her/him over years is a godsend when ! all-of-a-sudden ! he/she is sick & getting sicker. An impersonal ER doc or hospitalist just won't fill the bill then, like one's own doctor will.
Pepi Granat, MD
http://www.aafp.org/online/en/home/publications/news/news-now/ehr/20110401s-o-granat.html
01:18 AM on 04/22/2011
Thank you, it is psysicians like you that I seek.
06:04 AM on 04/23/2011
I agree "medicine is an Art based on Science" but sadly the "art" is getting lost.