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Brake glitch kept Knott's riders stuck in the sky

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September 20, 2012 08:43 PM EST | AP

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BUENA PARK, Calif. — California officials say a Knott's Berry Farm ride that stranded 20 people 300 feet in the air for nearly four hours automatically stopped when one of its brakes froze.

Monterroza says it took so long to bring down the riders because maintenance workers had to free a counter-balance to lower the ride and manipulate the frozen brake loose.

She says riders were safe throughout the process.

The ride also stopped with patrons aboard Sept. 7 when trouble with an electronic relay triggered the safety shutdown.

Windseeker will remain closed until the investigation is completed.

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