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With vacationers home, airlines boost on-time mark

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The Associated Press | November 13, 2013 01:33 PM EST | AP


Airlines are doing a better job of staying on schedule now that fewer people are flying.

The U.S. Department of Transportation said Wednesday that 83.8 percent of domestic flights arrived on time in September, slightly better than a year earlier and a big improvement over July and August, when summer vacationers packed the nation's airports.

Hawaiian Airlines holds its usual spot atop the on-time ratings, while Southwest Airlines ranks last.

The government says that travelers are lodging fewer complaints about the airlines. Complaints are running 14 percent lower this year than in 2012.