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Dr. Irene S. Levine

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Undermined at Work by a "Friend"

Posted: 08/11/11 03:18 PM ET

Friendships carry risks when they unravel and this is particularly true in the workplace. Yet, we spend so much of our lives at work that it's natural we would develop close friendships there.

QUESTION

Hello Irene,

I know that you have addressed work friendships in the past, but I am wondering if you can address the issue of friendships between women who are at different levels of the work hierarchy.

I became friendly with an employee who was hired to report to me. She had no background in our field and I had a long educational and professional background so part of my job was to provide on the job training for her. We would see each other socially and I would give her a very nice Christmas gift each year. Over the years, I felt she was slipping in some of her work effort due to our friendship, but when I would bring up issues in what I felt was a constructive way, she would blow it off and in my opinion used the friendship to get out of doing things, leaving me to cover for her.

I told my supervisor that I was having this issue, and was told to keep working on it for the good of the department, but my supervisor did not intervene. Things came to a head recently when my friend went to my supervisor and said that she was too busy to do the items on her job description, and the supervisor said that I would need to take over that part of the job. I hold a terminal degree in my field and those particular duties are not related to the job I hold at this firm. She then said if I did not want to do the duties I would be replaced. (I should mention that during this time that as our friendship cooled, my supervisor and the employee who reports to me became close friends.)

Is this situation salvageable? What can I do to avoid this sort of mess next time around?

Signed, Julie

ANSWER

Hi Julie,

I don't think you did anything particularly wrong -- except, perhaps, to misjudge your friend's character. She turned out to be an irresponsible and disloyal employee who took advantage of your friendship. In hindsight, you recognize that this pattern was building up over time. You probably should have stepped back from the friendship sooner and had some frank discussions with her -- if you saw it interfering with your ability to supervise and accomplish your job.

It was wrong of your friend to do an end run and go over your head. It doesn't sound like your supervisor handled this well either; she was probably manipulated by this once-friend as you were. Your supervisor's actions have made it virtually impossible for you to supervise your friend any more and have diminished your role in the organization. This is not a good situation. While the friendship may not be salvageable, the work situation may be.

This sequence of events has to be very upsetting, let alone in a depressed job market when it is so difficult to make career changes. Is there a human resources office with someone to whom you can speak, in confidence, who might be able to mediate this situation or give you advice? Is your organization large enough so that there might be some mobility within it that would allow you to work for a different supervisor or in a different unit?

Try to stay calm and cool in the office during this very stressful period as you focus on making the best of your job. Make sure you keep your life is in balance, too, and carve out time to spend with more trustworthy friends outside of the office.
Hope this helps.

My best,
Irene


Other posts on friendships at work on The Friendship Blog that may be relevant:

 
 
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10:38 PM on 08/11/2011
The best option wasn't even covered: moving to a new job under a new supervisor and not taking the "friend" with.
09:38 PM on 08/11/2011
The office informants are the ones who get promotions, raises, special quirks, and do the least amount of work. Inside info is worth a high price to insecure management. It doesn't matter if the facts are inaccurate, the idea is to nail others while they elevate themselves as the boss's buddy, watching their boss's back.

Yes, that smiling cheerful co-worker is reporting every one of your slip ups, yet she can do no wrong because she rarely does anything meaningful towards the success of the team. The only consolation is that karma does bite in the rear. Their day will come.
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scholasticus
I don't have to believe your "-ism".
09:33 PM on 08/11/2011
You can be undermined by a new boss who just does not like your face. You are fired. Deal with it, and enjoy your unemployment comp, while it lasts. Such is life in the medieval "at will" master/servant legal relationship which prevails in most US states.
08:22 PM on 08/11/2011
This is a very tricky situation and probably a good reminder of the importance of separating work relationships from friendships.
05:52 AM on 08/12/2011
absolutely....'friendship' at work is an illusion....and if you don't think so, the 'he said/he said' (or 'she said/she said') when the boss is making a decision will make it all quite clear...business is to make a product/service work for profit...ethics, value, honor....odd - I see these on the walls at schools, courtrooms, government buildings, everywhere...and yet - we have 'mean girls'....the ME/I mentality, etc...from young to old...so - be who you are, know your work and do it....and build your skills for the next job - keep your resume updated, and keep job hunting as an ongoing hobby (it makes you feel better when you apply for jobs, while you have a job - maybe something will come along that pays more, you like better, isn't as political)...
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SoylentGreenIsPeople
Hmmm........Tastes Like Chicken !
07:17 PM on 08/11/2011
CYA ! Business is Business.
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darquelourd
You Get What You Play For
03:19 PM on 08/11/2011
umm, seems to be alot left UNSAID in that letter.

I find it odd her boss would side with her "friend" and then tell the letter's author she needed to assume some of the "friend's" job duties. To me that means one of two things:

1. The boss is not a good boss. In which case the letter's author should go over her bosses head and see how that plays out. If it plays out badly I would then start looking for another job.

2. the Letter Author is the one who is not performing her job very well, not the friend.
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monilove42
What is a micro-bio?
02:46 PM on 08/11/2011
My rules for work were always:
Be cordial but never get too personal with co-workers, no drinks after work etc. etc.
No family photos and knick knacks of any kind at my work station (it's not my home away from home and too much to pack up if I had have leave suddenly).
Personal calls only in emergency situations.
It's always worked for me.
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karen lyons kalmenson
i poem/paint, sometimes, i ain't
02:44 PM on 08/11/2011
i have found, that at work, you have no real "friends" and watch your back is the daily mantra
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signgrrl
typeface geek
04:02 PM on 08/11/2011
yes, you can be stabbed in the back by anyone at any time, for any (or no) reason.
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karen lyons kalmenson
i poem/paint, sometimes, i ain't
08:46 PM on 08/12/2011
Work and playb:(
06:26 PM on 08/11/2011
hell yeah..especially with women.....
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monilove42
What is a micro-bio?
08:37 PM on 08/11/2011
Isn't it amazing how people are the same everywhere.
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signgrrl
typeface geek
09:01 PM on 08/12/2011
my worst experience was with a guy, tho. he was the dark side of that Beetle Bailey cartoon where he is always walking around carrying a tool so he looks busy, but is never actually DOING anything. he had the boss fooled for quite a while.