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Dr. Irene S. Levine

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Phone Friends: Headed Toward Extinction?

Posted: 03/23/11 09:26 AM ET

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Be honest. Do you cringe when the phone rings? Check Caller ID and get annoyed when someone, even your BFF, calls when you're in the middle of something? Prefer talking when you want to rather than when she wants to? Do you send a quick text or email with the hopes of avoiding a lengthy phone conversation?

If these tendencies sound familiar, you're not alone, according to an article in Friday's New York Times by Pamela Paul, "Don't Call Me, I'll Call You." Aided and abetted by new technologies, phone calls and phone friends are becoming a dying breed. More people are switching to text messaging, which is less intrusive and less time-consuming. When phone calls do take place, they're more likely to be scheduled in advance, at a mutually agreeable time.

Paul writes:

Whereas people once received and made calls with friends on a regular basis, we now coordinate such events via e-mail or text. When college roommates used to call (at least two reunions ago), I would welcome their vaguely familiar voices. Now, were one of them to call on a Tuesday evening, my first reaction would be alarm. Phone calls from anyone other than immediate family tend to signal bad news.

Her description of the sea change in communications between friends and relatives resonates with my own experience. About a year ago, my son told me that the only people he speaks to by phone are his parents (us) and the cable company. At the time it was a revelation that I attributed to Generation Y behavior, but his remarks were prescient. Since then I've witnessed a gradual shift in my own communication patterns with friends. While there are generational differences in the use of technology and social media, with younger people being more anti-phone than older people, personality factors also influence an individual's preferred style of communication.

Some of my friends are old school, calling regularly (usually during dinner or when I'm deep into writing) and leaving lengthy voicemail messages when I don't answer. Do they realize it might be silly to leave a voicemail message asking me to call back when the missed call message on my cell phone would have done the trick?

Other friends have made the shift cold-turkey: limiting phone calls to when the conversation is too long or complex to be conducted over email -- or when they're prohibited from texting because they're operating a moving vehicle. Yet sometimes I miss hearing the sound of their voices or having spontaneous conversations that leave me laughing out loud while I'm relaxed on a couch in the family room.

Also, I've been meaning to mention how frustrating it is to stay connected with friends who are totally off-grid, never reading email or opening text messages. Admittedly, I'm totally digitally addicted. But a case in point: I can't even send them Pamela Paul's article because I know they'll never even open the message.

 
 
 

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HerrMonk
Son of Apollo
02:16 PM on 03/25/2011
My social life just hasn't been the same since we lost the telegram.

All my dear telegram friends are gone.
01:10 PM on 03/24/2011
This makes no sense. People LOVE their cellphones, use their cellphones constantly, have conversations everywhere and anywhere in public, constantly yak on their cellphones while walking, driving, waiting, eating, lunching, having dinner, going to concerts, plays, all events, doing errands, and on public transit, and pay a good deal of money for cellphone plans, often $70 or more per month.

Perhaps people are making a few less calls from home from their living rooms and bedrooms and dens, but they certainly have not stopped using their cellphones all day every day, in public and not in public.

Why would billions of people addicted to talking on cellphones all day suddenly stop talking on their cellphones? They purchased the cellphones and calling plans so that they can yak off and on all day and all night. And it is very apparent that they are addicted.

What does make some sense is that people no longer like voicemail messages and perhaps some no longer like long phone conversations because they have lost the patience for long conversatons due to the brevity of texting.
09:40 AM on 03/23/2011
This resonates with me, for sure. Phone calls ARE a dying breed. IMost times, I'd much rather email, since it is speedier. But I must admit, when I do talk to someone on the phone, the conversations always leave me feeling so much richer and closer to that person.
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catcancook
Obama/Biden 2012
09:21 AM on 03/23/2011
You described my life to a T, even down to the friend who refuses to get a computer and calls me (long distance) and she talks for 3 hrs! I feel trapped so, I try to avoid her calls and feel guilty. But I vividly remember when I use to talk on the phone to my friends and relatives and loved those conversations but I don't anymore, unless it's my children.

How or why has cringing when the phone rings become so universal? I know other people who have caught this phone-phobia as well. Will we all be needing a support group some day? ;)
09:04 AM on 03/23/2011
Oops. I'm one of those non-callers. I hate talking on the phone (unless, like you say, the conversation is too complicated for text or email).