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Jacob Tomsky
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Entries by Jacob Tomsky

I Am Not My Name Tag

(15) Comments | Posted August 13, 2013 | 4:09 PM

Hello, my name is none of your business.

Actually my name is Jacob Tomsky. And I've spent my entire life working in hotels, standing in front of you, wearing a name tag. Some of them have been silver. The better ones have been gold. I've damaged multiple suits by piercing...

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Staying at a Hotel? Here's How to Get an Upgrade

(98) Comments | Posted August 9, 2013 | 7:40 AM

When people discover I've spent 10 years in the hotel business, there is one question that seems to thrust itself to the forefront, one question everyone seems to want answered. They pause, throw a quick look around, lean in a centimeter, and then ask:

"How do you get upgraded?"

I...

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Everything I Know About the Hotel Business

(125) Comments | Posted July 30, 2013 | 8:00 AM

Let me try, although it's definitely, without a doubt, no question about it, impossible, but, still, let me try to list in one paragraph all the things that, after years in the hotel business, shocked me about working in the hotel business.

Once you've worked in service it changes you...

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