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Jenny Block

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American Airlines Now Offering Baggage Delivery

Posted: 08/06/2012 7:00 am

Aside from the fear of never seeing my luggage again, the other reason I don't check bags is because I loathe waiting for them when I finally arrive at my destination. So I was really interested to hear that American Airlines is now offering baggage delivery to its passengers. They are the first carrier in the US to offer this service and they are partnering with BAGS VIP Luggage Delivery in order to provide it.

American Airlines is promising its passengers that within four hours of arrival, their luggage will be delivered to their home, office or hotel, as long as it's within 40 miles of the airport. (Anything over 41 miles and under 100 miles requires six hours and costs an additional $1 per mile.)

The cost is $29.95 for one bag, $39.95 for two and $49.95 for three to ten. This charge is on top of the checked luggage fees that American Airlines already has in place. Up to two hours prior to their flight, passengers can book luggage delivery at the airport. Or, they can book it in advance online at www.aa.com.

More than 200 U.S. domestic airports and select international Pre-Clearance cities will have this service seven days a week, including holidays. And America Airlines says that bags will be specially tagged when they are checked in so that the delivery folks can identify and deliver them as quickly as possible.

American Airlines recently tested this service with Holland America Cruise ships and is reporting the following passenger feedback:

"The BAGS VIP Luggage Delivery service was everything that was promised. We would definitely use this service again."

"It made the return home from our cruise so easy. It was worth every penny it cost."

"Your follow up with time of delivery to our home was impressive; the cost is reasonable and best of all, of course, is not having to "mess with" finding luggage ...Thank you for a job well done."

 

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