Jim Gibbons
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Goodwill Industries International


Jim Gibbons is President and CEO of Goodwill Industries International, a network of independent, community-based agencies in the United States, Canada and 14 other countries. Founded in Boston in 1902, Goodwill Industries first put people to work by hiring them to repair and sell donated goods. Today, Goodwill trains people for careers in fields such as financial services, computer programming and health care. The organization does that by selling donated goods in retail stores and online at shopgoodwill.com and using the proceeds to fund job training and other support programs that benefit hundreds of thousands of people each year. Goodwill also builds revenue and creates jobs by working with businesses and government to provide a wide range of commercial services such as janitorial work, packaging and assembly, food service preparation, and document imaging and shredding. The organization earns 98 percent of its revenues through its various business lines, and channels 84 percent of its revenues directly into its services.

Before coming to Goodwill in April 2008, Gibbons served as President and CEO of National Industries for the Blind (NIB), a nonprofit organization that works in partnership with more than 88 associated agencies around the country to enhance economic opportunities and professional development for people who are blind. Through comprehensive marketing and branding strategies and an emphasis on aggressive mission measures, Gibbons transformed the nearly 70 year-old NIB into a results-oriented social enterprise for the 21st century.

An expert at social enterprise management, socioeconomic program strategy and leadership skills development, Gibbons is a veteran speaker, guest lecturer and information resource for educators, advocates and journalists. He has been featured in more than 100 national and regional media outlets including The New York Times, The Washington Post, The Chicago Tribune, CNN, FOX Business News, CNN Radio, and Hearst Argyle.

Prior to NIB, Gibbons was President and CEO of Campus Wide Access Solutions, a wholly owned subsidiary of AT&T. An employee of AT&T for over a decade, Gibbons held leadership positions in operations, product management, and mergers and acquisition.

Gibbons earned his bachelor of science degree in industrial engineering from Purdue University, and attended the Harvard Graduate School of Business Administration, where he was the first blind person to graduate with a master’s in business administration. He has served on the Harvard Business School Alumni Association Board of Directors and Executive Committee; as a board member of the National Association for the Employment of People Who Are Blind (NAEPB); President of the World Blind Union (WBU) North American/Caribbean Region; member of the Executive Committee, WBU; Chairman of the Employment Committee, WBU; and is a member of the Young Presidents’ Organization (YPO).

Blog Entries by Jim Gibbons

Preparing Veterans for Success in Civilian Life

(1) Comments | Posted May 14, 2012 | 11:09 AM

Serving America's heroes! It's our honor and our duty -- not only that, it's important for our future! The men and women who have served our country in times of peace and war have earned our gratitude; but sometimes being thankful isn't enough. The young men and women who serve...

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Innovation Is Needed to Match Workers With Jobs

(2) Comments | Posted May 8, 2012 | 9:25 AM

According to the U.S. Bureau of Labor Statistics, in April 2012, 12.5 million Americans were still unemployed. As someone who works at a social enterprise focused on putting people back to work, that number is certainly alarming. But here's one that disturbs me even more: there are currently...

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Health Care Jobs: There's Something for Everyone

(0) Comments | Posted April 23, 2012 | 10:06 AM

As the head of the leading nonprofit provider of employment in North America, it is imperative that I stay up to date on jobs in emerging and high-demand industries -- especially in this down economy. One trend that has not diminished over time is the demand for professionals in the...

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Tell Congress to Stand Up for Older Workers

(1) Comments | Posted March 15, 2012 | 3:39 PM

Many of us have parents or loved ones of advanced years. We all want to feel confident that they will be able to retain their independence and dignity throughout their life.

But guess what? We're all getting older. We're all stakeholders in aging issues. With one out...

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Given Right Opportunities, Our Youth Will Shine

(4) Comments | Posted January 12, 2012 | 7:00 AM

Imagine you're 18 years old and living in a shelter with your mom. You started working at Goodwill® last week, and just got your first paycheck. A paycheck that is going to help both you and your mom start down a new path.

While on your way to work,...

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Your Donated Equipment Has Value

(1) Comments | Posted January 9, 2012 | 1:33 PM

Throughout the holiday season, the Consumer Electronics Association reminded us that electronics -- especially tablets, laptops and TVs -- were the most-wanted gifts. So as we enter the new year, it's a good time to assess the new gadgets you received and consider what to do with the electronics you'll...

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Businesses That Change Lives

(2) Comments | Posted December 27, 2011 | 8:07 AM

A Goodwill® social enterprise is founded on the belief that every person should have the opportunity to achieve independence through the power of work. While the job market and small business climate may continue to look bleak, it is inspiring to hear stories about booming innovative social enterprises, even in...

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Building Prosperity: Finding a Job is Just the First Step

(0) Comments | Posted October 24, 2011 | 8:36 PM

Recently, I had the opportunity to visit Goodwill Industries of Northwest North Carolina in Winston-Salem. The last time I was there I visited a Prosperity Center. This time, I was excited to hear they opened another one.

Prosperity Centers are dedicated to assisting people in their community succeed...

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From Deployment to Employment: Service Members with Disabilities Need Jobs

(7) Comments | Posted October 8, 2011 | 3:50 PM

As a person who is blind, I often talk about the value of hiring people with disabilities. That is because they are uniquely equipped to confront challenges and solve problems, and they possess the skills that modern businesses require. Unfortunately, most people with disabilities face a challenging employment picture. October...

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Serving Others Makes America Great

(0) Comments | Posted September 9, 2011 | 7:00 PM

All Americans remember where they were on September 11, 2001. Ten years ago today, I was in my office in Alexandria, VA, and I heard the explosion at the Pentagon from my window. It was a sad and frightening day that left many of us feeling vulnerable and unsure of...

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Thrifting in My Backyard: Grand Opening and a Grand Old Time

(0) Comments | Posted August 12, 2011 | 5:58 PM

My family and I had the opportunity to attend the most recent Goodwill store opening in our area this past Saturday. This new, exciting thrifting opportunity took place in Fairfax, Va., at 9960 Main St. and represented the first time I had the opportunity to attend a store...

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It All Adds Up

(0) Comments | Posted August 9, 2011 | 4:09 PM

Try for a second to get your head around the number two billion. Well, since I just asked you for a second of your time to think about it, let's start there: two billion seconds roughly equals 63 years of a person's lifetime.

There are now thought to be...

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Philanthropists of Tomorrow Start With the Work We Do With Our Kids Today

(0) Comments | Posted July 26, 2011 | 4:21 PM

Most parents look to the holiday season as a means to teach their children about gratitude. But as a parent of three children, including teens and tweens, I can tell you that there are many other opportunities to teach your children about helping others and expanding their mindsets beyond their...

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Thrifting Is Good

(5) Comments | Posted June 20, 2011 | 2:52 PM

My teenage son, Thomas, likes to thrift shop. While the average teen is spending 40 or more hours online on a weekly basis, there is a high percentage of teens, like Thomas, who enjoy "thrifting."

Why? There is an ongoing pressure for teens to wear new fashions that set them...

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Coach Nick Reich Builds High School Basketball Team From Ground Up

(13) Comments | Posted June 6, 2011 | 2:45 PM

If you tuned into ESPN's SportsCenter a few weeks ago, you may have caught this incredible shot featured as the #1 pick on "Top 10 Plays of the Day."

...
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Giving Americans With Disabilities the Chance to Work

(22) Comments | Posted June 2, 2011 | 8:55 PM

One of the first jobs I ever performed was as a janitor, cleaning offices. Today, I'm the CEO of an international nonprofit that serves nearly 2.5 million people each year. My journey from janitor to CEO presented many moments when I had to convince potential employers that I was the...

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The Met High Pumas: Winning on and off the Court

(1) Comments | Posted June 2, 2011 | 1:23 PM

A few weeks ago, you may have seen the shot below featured as the number one play on ESPN SportsCenter's "Top 10 Plays of the Day."

The 60-foot field goal electrified sports fans everywhere -- not just because it featured 16-year-old Jerrbryon Graves beating out Kobe Bryant and LeBron...

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Triple Impact: How Corporations, Consumers and Nonprofits Can Work Together to Make a Difference

(0) Comments | Posted May 19, 2011 | 11:16 AM

Over the past decade, there has been a quiet sea of change in the way we think about giving.

Throughout most of societal history, there were two organized entities concerned with human well-being: government and faith-based groups. Then, as the country and the world became increasingly interconnected during the...

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Saving the Planet, one Sleeveless, Baby-Doll Mini-Dress at a Time

(0) Comments | Posted April 20, 2011 | 1:53 PM

On April 22, more than one billion people around the globe will celebrate Earth Day. They'll plant trees, unplug electronics, switch to energy-efficient light bulbs and, if they received a particularly good tax rebate, maybe even trade in their gas-guzzler for a hybrid. From the classroom to the workplace to...

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Want to Support the Troops? Start by Supporting Their Families

(8) Comments | Posted April 12, 2011 | 1:05 PM

Last June, the Afghanistan war officially became the longest-running conflict in U.S. history, and thousands of Americans are still serving in Iraq after eight years of combat there. But perhaps the most unusual thing about these wars is the small number of Americans who are personally affected by them. Only...

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