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Jim Gibbons
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Goodwill Industries International


Jim Gibbons is President and CEO of Goodwill Industries International, a network of independent, community-based agencies in the United States, Canada and 14 other countries. Founded in Boston in 1902, Goodwill Industries first put people to work by hiring them to repair and sell donated goods. Today, Goodwill trains people for careers in fields such as financial services, computer programming and health care. The organization does that by selling donated goods in retail stores and online at shopgoodwill.com and using the proceeds to fund job training and other support programs that benefit hundreds of thousands of people each year. Goodwill also builds revenue and creates jobs by working with businesses and government to provide a wide range of commercial services such as janitorial work, packaging and assembly, food service preparation, and document imaging and shredding. The organization earns 98 percent of its revenues through its various business lines, and channels 84 percent of its revenues directly into its services.

Before coming to Goodwill in April 2008, Gibbons served as President and CEO of National Industries for the Blind (NIB), a nonprofit organization that works in partnership with more than 88 associated agencies around the country to enhance economic opportunities and professional development for people who are blind. Through comprehensive marketing and branding strategies and an emphasis on aggressive mission measures, Gibbons transformed the nearly 70 year-old NIB into a results-oriented social enterprise for the 21st century.

An expert at social enterprise management, socioeconomic program strategy and leadership skills development, Gibbons is a veteran speaker, guest lecturer and information resource for educators, advocates and journalists. He has been featured in more than 100 national and regional media outlets including The New York Times, The Washington Post, The Chicago Tribune, CNN, FOX Business News, CNN Radio, and Hearst Argyle.

Prior to NIB, Gibbons was President and CEO of Campus Wide Access Solutions, a wholly owned subsidiary of AT&T. An employee of AT&T for over a decade, Gibbons held leadership positions in operations, product management, and mergers and acquisition.

Gibbons earned his bachelor of science degree in industrial engineering from Purdue University, and attended the Harvard Graduate School of Business Administration, where he was the first blind person to graduate with a master’s in business administration. He has served on the Harvard Business School Alumni Association Board of Directors and Executive Committee; as a board member of the National Association for the Employment of People Who Are Blind (NAEPB); President of the World Blind Union (WBU) North American/Caribbean Region; member of the Executive Committee, WBU; Chairman of the Employment Committee, WBU; and is a member of the Young Presidents’ Organization (YPO).

Blog Entries by Jim Gibbons

Goodwill and the Power of Work: Helping People With Disabilities Find Employment

(5) Comments | Posted May 17, 2013 | 3:11 PM

In America, 80 percent of people with disabilities do not have jobs. This shameful statistic should encourage all of us to help people with disabilities earn employment. Fortunately, there are organizations dedicated to doing just that, including Goodwill Industries International, a 111-year-old social enterprise that places someone in...

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Upgrading the Online Job Search

(0) Comments | Posted May 3, 2013 | 8:22 AM

If you ask job seekers whether their strategies involve searching and interacting online, most would likely say yes. But how a person uses the Internet for these searches is ever evolving. As companies are increasingly using software to sift through overwhelming numbers of job applications that come their...

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On Earth Day, Don't Forget to Think Small

(0) Comments | Posted April 22, 2013 | 1:01 PM

Earth Day used to be simple: Plant a tree. Pick up litter. Turn off the lights when you leave the room. Recycle.

Back in 1970, when the first Earth Day encouraged people to be mindful of these small acts, it was considered ample progress. The same cannot be said...

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Thrifting Across America

(0) Comments | Posted April 19, 2013 | 5:15 PM

Now is the time of thrift. As the economic paradigm is shifting rapidly toward reuse and repurpose, more individuals are frequenting thrift establishments like Goodwill for bargains. What has always been a financially conscious and environmentally friendly choice is now becoming cool, as evidenced in part through Macklemore's Billboard-topping song,...

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Pop-Up Nation: 5 Reasons Why the Temporary Shop is Here to Stay

(1) Comments | Posted March 8, 2013 | 8:05 AM

Over the last decade, "pop-up" retailing -- in which a brand or company shows up at a physical location for a limited period of time -- has gone from a holiday novelty to a year-round retailing solution. Some have been quick to dismiss the pop-up phenomenon as a trend that...

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Bridging the Digital Divide

(0) Comments | Posted March 5, 2013 | 8:17 AM

How are you reading this blog right now? Are you at home or work? Are you on your phone or a computer? Unfortunately, many people don't have such luxuries. In a job seekers' world that is heavily reliant on the Internet, a lack of digital access means a job seeker...

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Invest in Veterans

(1) Comments | Posted January 23, 2013 | 1:22 PM

As the country wrestles with the budget crisis, there is one thing on which we agree: just as we are committed to the country's security and defense, we are committed to our veterans and military families. Without them, we would have no defense. They are proven leaders and community assets.

...
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Remembering Dr. King Through Service

(0) Comments | Posted January 18, 2013 | 9:45 AM

"Life's most persistent and urgent question," Dr. Martin Luther King Jr. once stated, "is, what are you doing for others?"

As we mark the 84th birthday of Dr. King this weekend, Americans across the country will honor his legacy by coming together to serve their neighbors and communities during a...

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Top 10 Things to Donate Before the End of the Year

(1) Comments | Posted December 14, 2012 | 7:36 PM

In a season when many of us are focused on gift buying or a tax deduction, December is a good time to think about another kind of giving: donating.

Even if you are tapped out financially, you can still give back by donating clothing and household items you no...

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The Fight Against Unemployment

(1) Comments | Posted December 3, 2012 | 8:46 AM

This holiday season, Americans are once again shopping. Gift-seekers turned out in droves for the first weekend of holiday shopping, and consumer confidence rose to a four-year-high. This is good news for our economy, but let's not forget that some 12 million Americans aren't concerned about...

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More Than Bottles and Cans: Five Ways to Reduce, Reuse and Recycle on America Recycles Day

(2) Comments | Posted November 16, 2012 | 4:01 PM

Yesterday marked America Recycles Day, the only nationally recognized day dedicated to promoting and celebrating recycling in the United States. Organized by Keep America Beautiful, America Recycles Day is a time for each of us to think about our level of personal waste and to consider ways to...

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Heroes on the Homefront

(0) Comments | Posted November 9, 2012 | 6:24 PM

"I thought that because I'm a veteran... employers would be receptive to hiring me," says Latonya Thomas. "But I got out of the military at a time when the economy was melting down and people were losing their jobs. Not only did I have to compete with other veterans, but...

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Ways Of Giving

(1) Comments | Posted November 8, 2012 | 10:25 AM

What does it mean to give? It's different for each of us. Some of us give money, some give time, some give resources and some give their passion. The holiday season often is a time for giving and sharing to be top of mind.

On Tuesday November 27, 2012,...

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Beyond Jobs - Giving Women the Tools They Need to Succeed

(0) Comments | Posted October 9, 2012 | 8:28 AM

Did you know that more than three in five American families now rely on women to be sole or co-breadwinners? In this highly charged political season, one thing I'm sure everyone can agree on is that our families and communities will suffer if more women don't have the...

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The National Day of Service -- Let's Come Together and Do Our Part

(0) Comments | Posted September 11, 2012 | 5:51 PM

One of the things that make America such a great country is our proud history of working together to overcome difficult times. It started with the founding of our nation 236 years ago, and it continues to this day. As individuals, we may not always see eye to eye --...

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This Labor Day, Help Our Returning Troops Find Dignity Through the Power of Work

(0) Comments | Posted August 30, 2012 | 5:04 PM

Every day, 500 military service members come home. Many will return with "invisible disabilities" such as post-traumatic stress disorder and traumatic brain injury, as well as other physical or emotional challenges. All are returning to an unstable economy, with a dismal 8.3 percent unemployment rate -- more than 10 percent...

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Goodwill Is Teaming Up to Clean Up Our Communities With Help From Family Circle

(0) Comments | Posted August 29, 2012 | 10:15 AM

For the fourth year in a row, Goodwill has partnered with Family Circle magazine to collaborate on a back-to-school clothing donation drive. Family Circle is urging its 18 million readers to donate to Goodwill in the magazine's September issue, which is available on newsstands now.

Throughout the...

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Goodwill Helps the Next Generation Open Doors to Success

(0) Comments | Posted August 22, 2012 | 2:44 PM

There is a new commercial running in the United States that shows a series of students opening their college acceptance letters. It's heartwarming to witness their anxiety turn to joy as they realize that the door has opened to the next chapter in their lives.

At Goodwill,...

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Whatever Your Profession, You Can Help Strengthen Your Community

(0) Comments | Posted August 15, 2012 | 3:04 PM

When I contemplate the characteristics exhibited by an exemplary volunteer, I think of dedication, selflessness, a desire to give back to the community, and a drive to uphold the highest level of humility and integrity. And, this past week in Duluth, GA, I was pleased to present the inaugural Forrest...

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Millions Of Americans Still Need Pathways To Employment

(0) Comments | Posted August 13, 2012 | 6:23 PM

Lately, news reports have indicated slight improvements and declines in the U.S. economy, but the circumstances facing millions of Americans have remained the same for too long. U.S. unemployment has remained stagnant, and job opportunities either don't match the skills of job seekers, or people simply don't live where opportunities...

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