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Joan Blades

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Telework: A Breakthrough Solution for Business, Workers, Climate

Posted: 08/05/11 10:26 PM ET

Did you know that this year the federal government promoted a week dedicated to telework?
The intent was to encourage government agencies to overcome obstacles and discover the advantages of virtual work. General Services Administration administrator Martha Johnson explained, "Telework is revolutionizing the way government works, helping us to be more mobile, more agile, more flexible, more productive, and deliver better results for the American people." Virtual work is ripe for becoming a modern working norm. What will it take to get all employers discover the advantages?

You might hear it called "virtual work," "telework," "flexible work," "remote work" -- all refer to work done outside the traditional workplace. Call it what you will, we can no longer afford to underutilize this opportunity to boost productivity, reduce the trade deficit, and improve our environment.

Technology is changing how we work, and businesses and government are just beginning to take advantage of this change:

  • The Federal government and a growing number of cities and states are encouraging virtual work to reduce congestion, improve air quality, increase productivity, and even balance the trade deficit.
  • Companies are embracing virtual work to retain valued employees, save money on real estate, increase productivity and boost their bottom line.
  • Employees love virtual work because it allows them to reduce their commute time, care for children or parents, and improve their focus and productivity.
  • Environmentalists, concerned about climate change, can embrace virtual work as a way to make 40% to 60% of existing jobs greener.


Over a decade of academic research and business experience confirm the benefits of virtual work -- which is documented extensively in The Custom-Fit Workplace, a book I recently co-authored. Unfortunately, too many employers continue to treat it like a special privilege, and existing programs are often underutilized. Many managers and CEOs are still not fully comfortable with the idea. A case in point: the government includes virtual work in 60% of its emergency plans, yet less than 10% of government employees work remotely even one day a week.

Shifting a significant portion of our workforce to virtual work is win-win. A Telework Research Network white paper suggests that less than 2% of U.S. employees work from home the majority of the time (not including the self-employed), but 40% hold jobs that are compatible with telework. If those employees who wanted to (about 80%) did so just half of the time (roughly the national average for those who do), the national savings would total almost $650 billion.

The nation would:

- Save 289 million barrels of oil -- equivalent to 37% of our Persian Gulf imports

- Reduce greenhouse gases by 53 million tons/year -- 27% of the president's 2020 goal

- Reduce road travel by 115 billion miles/year saving $2 billion in road maintenance

- Reduce road congestion thereby increasing productivity for non-telecommuters as well

- Save 100,000 people from traffic-related injury or death

- Improve emergency responsiveness

Businesses would:

- Increase productivity by over $235 billion

- Save $124 billion in real estate, electricity, and related costs

- Save $46 billion in absenteeism

- Save $31 billion in employee turnover

Individuals would:

- Achieve a better work-life balance

- Recoup 2-3 weeks of free time per year -- time they'd have otherwise spent commuting

- Save $2,000-$7,000/year

- Save $15 billion at the pumps.

To be sure, not every employee is well suited for virtual work, nor, for that matter, is everyone is suited to spending all day working in an office. We should have a rich menu of options available to make work fit both employees and employers. We call this a "custom fit" workplace.

As one key element of the custom fit workplace, virtual work transcends the political divide, and offers clear benefits to all stakeholders. The fact that this opportunity lies outside of most political dynamics means it could be possible to make dramatic progress now. In describing Telework Week, Martha Johnson pointed out that it was, more than anything else, an opportunity for employers to experiment and learn. "Telework Week plays an important role by giving employers and employees an opportunity to test their telework capacity, identify possible gaps in their IT backbone, and build their mobile work muscle."

But let's not stop with experiments, the research confirming the benefits of telework is powerful, now it is time to turn policies into practices. The facts are clear: every business in America should consider how virtual work might improve the bottom line. Let's make this National TeleWork Year!


This blog comes from MomsRising.org and CustomFitWorkplace.org and presents innovative ideas to strengthen 21st Century American families through public policy, business practice, and cultural change.

 
 
 
 
 
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HUFFPOST SUPER USER
Wayne Caswell
Consumer Advocate & Founder of Modern Health Talk
05:43 PM on 08/07/2011
Telework is a partial solution to Housing and Unemployment problems. High tech companies complain that they can’t find the talent they need, but many won’t extend offers to people who need to move unless they’re renting. That’s because candidates who can’t sell their home, because its mortgage is underwater, won’t be able to accept the offer. Telework solves this and lets employers hire the very best knowledge worker candidates no matter where they live without having to uproot the family. And workers can seek new employment opportunities to advance their careers or get off of unemployment and cast a broader net to include the best companies. .
Telework, Telemedicine, and Distance Learning are all solutions to some of our nation’s woes, but they depend on high on broadband Internet access at competitive prices and speeds. In “High Fiber and the Future of the Internet” (http://www.mhealthtalk.com/2011/08/high-fiber/), PBS correspondent Rick Karr reports on why the U.S., where the Internet was born, has now fallen badly behind in the race to the online future, where there’s often faster connections to India than Indiana and outsourcing is pushed overseas.
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HUFFPOST SUPER USER
jabailo
(Participant) Texeme.Construct()
12:19 PM on 08/06/2011
People talk about Transit Systems.

I have proposed we need Statis Systems. We need to engineer society to figure out how to keep people in or as close to their homes as possible...minimizing travel.

Or as my friend Brian put it "Why am I always in the wrong place?"
gravityhunter
Lock, wave n pull
10:50 AM on 08/06/2011
I don't think the majority of REAL moneymakers are going to let this happen - especially the oil companies.....
HUFFPOST SUPER USER
Corvid
09:35 AM on 08/06/2011
Good points all but let's not put the cart before the horse. I'm a teleworker, more commonly known as a "microworker." I have no rights, no say, no leverage with my employers, who in turn can jerk me around in any number of sadistic and unpredictable ways by piling on or denying needed work and then drop me like a used tissue.

I have no health insurance, no vacation, no benefits of any sort. And on top of that, there's always the threat that, having successfully employed me from home, these employers might get the idea into their genius little MBA noggins that they can just as easily employ even more mini-microworkers to do the same jobs for even tinier wages in India or Pakistan or some other slave labor prison country extolled by our glorious globalist leaders.

So to put the horse before the cart, we need the following:

1) A ban on employing anyone overseas or any corporate mass-imported immigrant in any type of job that can be done by an American at a decent wage;

2) A minimum wage of at least $20 an hour;

3) Works councils consisting solely of working, median-income Americans who set minimum standards for work and work conditions across the country.

4) A ban on capital exports.

Short of these measures, telework is only yet another way to reduce Americans to thrall -- i.e., sub-slavery -- status.
05:29 AM on 08/06/2011
Nice Article ...