Joe McCannon is Vice President of the Institute for Healthcare Improvement (IHI), the independent not-for-profit organization helping to lead the improvement of health care throughout the world. He is Campaign Manager of IHI’s ongoing 5 Million Lives Campaign and previously served as Campaign Manager of its 100,000 Lives Campaign. He also manages IHI’s growing portfolio of work in the developing world, acting as IHI faculty on large scale improvements and advising several nations on national improvement efforts. His background is in business and technology; he was co-founder of October East Associates, a successful Boston area consulting firm, and worked as Director of Business Development at Xamplify, Inc., a California software company. He started his career in the publishing industry with roles at Fast Company, The Atlantic Monthly and Outside magazine. He is a graduate of Harvard University and was a Reuters and Merck Fellow at Stanford University in 2003-2004.

Maureen Bisognano is Executive Vice President and Chief Operating Officer of the Institute for Healthcare Improvement (IHI), the independent not-for-profit organization helping to lead the improvement of health care throughout the world. She is responsible for day-to-day management of the Institute's many programs designed to improve the delivery of health care. Ms. Bisognano oversees all operations, program development, and strategic planning for the Institute. She also advises senior leaders around the world on improving health care systems. Ms. Bisognano is an instructor with the Harvard School of Public Health and a member of the Commonwealth Fund’s Commission on a High Performance Health System. Prior to joining IHI, she served as Chief Executive Officer of the Massachusetts Respiratory Hospital and Senior Vice President of The Juran Institute.

Blog Entries by Joe McCannon and Maureen Bisognano

The American Health Care System Is in Pieces -- But Some of the Pieces Are Doing Remarkably Well

Posted August 5, 2008 | 06:31 PM (EST)


The American health care system is broken. Despite the world's most advanced medical technology and the heroic efforts of devoted clinicians, health care is too expensive, unjustly inaccessible and seriously harmful to many of the citizens it seeks to serve. Politicians and purchasers are exasperated, practitioners are beleaguered, and patients...

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