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John Hope Bryant

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Leading With Love: Giving to Your People Gets Results

Posted: 10/10/09 07:49 PM ET

Giving is as old as the ages, and is even cited in the original business plan for life, the Bible, but very few people see giving as a value added, core competency in business.

Unfortunately, society seems to be teaching us that taking succeeds and suckers give. Well, "suckers" like Bill Gates, Ted Turner, Warren Buffett, former Presidents Bill Clinton and Jimmy Carter, Oprah Winfrey, and entertainment icon Quincy Jones have not done so bad with this giving thing. And some of the most generous "givers" in the corporate space, such as Wells Fargo and US Bank, are also some of the same companies that have emerged on the other end of this global economic crisis with their balance sheets and their businesses still intact.

Giving IS getting.

Giving starts with how you serve those who work inside your organization, and then radiates out to others you serve as part of your mission. How you treat your employees is an important sign of how you treat everyone else in your business and in your life. If you can get it right here, you can get it right with your customers, your clients, your stakeholders.

Why not give? Easy. Fear, and fear is the ultimate prosperity killer -- you will never go wrong, doing right. And do right long enough and it will pay dividends that builds wealth too - as relationships return for repeat business, trust drives business to you that others have not earned, and individuals of power, experience and wisdom chose to make investments in you over others. On every level, love leadership provides the leader in business, politics, civil society, home and life with a strategic advantage over everyone else.

Love Leadership. Be a leader who shows up!
Love leadership of your people begins with love leadership inside of you. As the leader of your life, your family, your organization, your community, your city, or your country, you have got to represent the change you want to see in the world.

Show up in the offices of your partners around the world. Show up in underserved communities. Show up at regular staff meetings; sit in the back until asked to speak, if asked to speak. Show up in the lives of the employees, and sometimes their families, too. If a family member passes away, or a team member goes into the hospital, show up at services, make a call, or send a personal note.

Be the boss who is working as hard or harder than your workers do to "get it right" for those you serve.

It does not take much effort, and it takes even less money. But it does take interest. Little things count. Sometimes little things count the most. That's love leadership in action.

Today, show up with a simple question for your employees: "What can I do to help you do your job?" Most of the time the answer is nothing at all, but the staff member usually appreciates that you asked, and that you really listened when they responded. They know they have a chit of sorts in their pocket, if at a time in the future they have a need, or simply want to talk.

Employees want to know that their employer takes an interest in them for the long-term and wants them to succeed.

Intent matters when you are serving people. No matter what your end product or service, success always boils down to the people. Without them, you are nothing. And without serving them, you won't achieve your ambitious goals.


John Hope Bryant is the founder, chairman and CEO of Operation HOPE, vice chairman of the U.S. President's Advisory Council on Financial Literacy as well as chairman of the Council Committee on the Under-Served, financial literacy advisor to the World Economic Forum Global Agenda Council, a Young Global Leaders for the World Economic Forum, and author of LOVE LEADERSHIP; A New Way to Lead in a Fear-Based World (Jossey-Bass), which debuted in August, 2009, #8 in the CEO Reads Top 10 Best Seller List.

 
 
 

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Giving is as old as the ages, and is even cited in the original business plan for life, the Bible, but very few people see giving as a value added, core competency in business. Unfortunately, societ...
Giving is as old as the ages, and is even cited in the original business plan for life, the Bible, but very few people see giving as a value added, core competency in business. Unfortunately, societ...
 
 
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02:09 PM on 10/12/2009
This was a fantastic article! Thank you.
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HUFFPOST BLOGGER
John Hope Bryant
Bestselling business author, thought leader, socia
06:19 PM on 10/11/2009
Barbara, thank you bringing up the issue of fear in your comment. "Fear" is the ultimate prosperity killer. There is another way to live, lead and prosper. One that actually lasts.
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dougnoll
Lawyer turned peacemaker
12:52 PM on 10/11/2009
You don't have to be a corporate CEO to be a love leader. Once in a leadership training class for middle managers, I went around the room asking the leaders to assess their power and resources. One middle aged women had what appeared to be a boring clerical job. After she talked about what she did, I asked how many of the other leaders would be affected by her if she did not do her job accurately and quickly. All hands shot up. People were amazed to understand that she had more power and influence in that room than anyone else. I learned right there that leadership is everywhere and even the most inconsequential, mundane jobs have hidden power, resources, and authority to lead.

So I would take John Hope Bryant's ideas about love leadership and pass them on to everyone. Every person can serve; every person can give without expecting a payback; every person can lead. Those who feel powerless, victimized, and downtrodden may have huge obstacles. Still, the power of service and giving generates leadership everywhere. Since so few people engage with others from a place of service and love, they will be noticed. Opportunities will open for them in magical ways that will allow them to serve, give, and lead others in even greater ways.
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HUFFPOST BLOGGER
John Hope Bryant
Bestselling business author, thought leader, socia
06:15 PM on 10/11/2009
Thanks for this powerful story of Love Leadership at every level of an organization. You obviously "get it." Pass it on, and let's start a new movement where capitalism and free enterprise actually serves people, and where all boats rise, and not just the fancy ones. Smile.
08:49 AM on 10/11/2009
that was a nice post. and one thing is absolutely for sure....it does NOT take religion to be kind, nice , or moral.
10:20 PM on 10/10/2009
Very nice!
You don't have to be a believer of God or the bible to understand the meaning of giving.
Thanks.
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HUFFPOST SUPER USER
khanti
Cultivator
09:10 PM on 10/10/2009
Good blog. Anything good from the heart is never wrong. Generosity is one of them. It means giving material things, services(why, even a warm sincere smile is giving), donating your body parts such as blood, organs but highest giving is offering your life to save others(not suicide bombers those are wrong views with repercussions). In the ancient Indus civilization it is call Dana.
06:55 PM on 10/10/2009
Great article. I wish I could send it to every company I've ever worked for. And even every top person in any organization be it a church, factory or family. Love leads, but so many are too afraid to take off the veil, to get out from behind the wall, and they just continue creating fear and dissatisfaction within the ranks. Love truly conquers all, but sometimes it means sharing your space or resources, and each generation becomes more of the "what is in it for me", the "me, me", and the "but everyone else is doing it" (as they line their bank accounts from those below them). Again, Thanks for a great article and I look forward to the next one. Barbara in California