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Jose Costa
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Jose R. Costa has a background steeped in franchising, marketing, unit growth, enhancing customer experience and franchisee profitability amongst some of the most recognized brands in the world. He currently serves as President of MAACO® where he is responsible for management and development of 500 automotive body shops across the US and Canada. Jose leads the system on the bold objective of doubling the size of the company in less than five years. Prior to joining MAACO®, Jose was VP of Marketing and R&D at BURGER KING® where he grew Latin America's EBITDA from $50 Million to $80 Million in 26 months. Prior to that Jose was President of COSTA IMC, a branding and interactive marketing firm with focus on the U.S. Hispanic and Latin American segments.

Jose has over 20 years of experience both on the client and agency side, working for brands like Young & Rubicam, Bank of America, PepsiCo, and YUM Brands. Jose has a Master's degree in Integrated Marketing Communications from Northwestern University and a MBA from University of Chicago.

Entries by Jose Costa

Common Traits of Successful Entrepreneurs

(0) Comments | Posted December 11, 2014 | 11:53 AM

What makes a great entrepreneur? Is it good leadership skills? Is it luck? Is it vision? Or is it a great personality? There is no one trait that guarantees success. But there are some common traits that successful entrepreneurs share that differentiates them from the rest -- they are determined,...

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Beyond Bendgate: How Apple Continues to Take a Bite Out of the Competition

(0) Comments | Posted September 26, 2014 | 11:08 AM

While there was talk in the industry and among consumers that Apple was losing its "cool factor," the unveiling of the new iPhone 6 and iPhone 6 Plus proved everyone wrong. Tim Cook's keynote a few weeks ago demonstrated Apple's still got it.

Samsung was busy taking epic selfies at...

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아이스버킷 챌린지가 중요한 이유

(0) Comments | Posted August 22, 2014 | 2:45 AM

*이 글은 미국 허핑턴포스트의 블로거인 호세 코스타의 글을 번역한 것입니다.


ALS(근육위축가쪽경화증, 루게릭병) 환자를 돕기 위한 아이스버킷 챌린지가 한창이다. 보통 사람은 물론 오프라와 빌 게이츠, 팀 쿡 같은 유명인들이 ALS 환자들을 위한 운동에 참여하고자 자기 머리 위에 얼음을 통째로 쏟는 것을 감수하고 있다.


한때 보스턴...

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Why the ALS Ice Bucket Challenge Matters

(1) Comments | Posted August 21, 2014 | 6:20 PM

This summer, the ALS Ice Bucket Challenge has been soaking daring people across the country. It's become a viral sensation, with everyone from Oprah, to Bill Gates, to Tim Cook participating in the challenge, which dares people to drop a bucket of ice water over their heads to raise funds...

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Innovate or Die: Why Innovation Matters

(0) Comments | Posted July 23, 2014 | 12:26 PM

"The day I took on my new role I said that our industry does not respect tradition -- it only respects innovation." -Satya Nadella, CEO, Microsoft

Innovation is not only for the tech industry — it is central to the success of any business and it must be...

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Brands Give Their All for the 2014 World Cup

(0) Comments | Posted June 24, 2014 | 5:23 PM

My love of soccer started in my hometown of Caracas, Venezuela. From a young age, I spent hours playing and watching the game, and eventually joined my high school's soccer team. While I was passionate about my tournaments and games, the most anticipated event always came every four years: The...

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Why Reaching Millennials Is Essential for Your Brand

(3) Comments | Posted May 7, 2014 | 3:28 PM

Millennials are key for the success of your business, but to reap the benefits of a relationship with these new consumers, you have to know what makes them tick.

Also known as Gen Y, Millennials make up a great part of the consumer base. Going by the size of...

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How You Can Become a Better Mentor

(0) Comments | Posted April 3, 2014 | 2:44 PM

"Whenever I am asked what is the missing link between a promising businessperson and a successful one, mentoring comes to mind." -- Richard Branson, Founder of Virgin Atlantic Group

Looking at my career, I am certain of one vital fact: What I have achieved, I owe to...

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What Brands Can Learn From the Olympics

(0) Comments | Posted February 24, 2014 | 10:02 AM

Olympic success is not limited to the slopes in Sochi.

The 2014 Winter Olympics give business leaders the opportunity to engage with consumers on an emotional level, and with the stronger connection, brands can drive sales and brand value.

The Olympics are one of the top global sporting events,...

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How Rebranding at an Organization Starts From Within

(1) Comments | Posted January 22, 2014 | 6:21 PM

Company rebranding means creating a concept that not only motivates and energizes customers, but also -- most importantly -- your team. At all levels, from management to staff, your team must understand and believe how your company is going to change and improve. If they don't, the company will never...

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14 Tips to Engage Your Employees in 2014

(0) Comments | Posted December 31, 2013 | 6:05 PM

A new year means new opportunities -- for you, your team and your company. And it's not only about setting new goals, milestones or profit margins. It is, above all, about engaging and exciting your employees, who are the ones that will help you and your company reach those objectives.

...
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Investing in Leadership

(2) Comments | Posted November 22, 2013 | 6:30 PM

Most people can identify effective leadership when they see it, interact with it, and work with it. We know how great leaders manage crisis situations or how they inspire greatness in their teams. The great debate on whether leaders are born or made actually doesn't matter at all -- it's...

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What Your Business Wants to Be When it Grows Up

(0) Comments | Posted November 4, 2013 | 2:23 PM

One of the most valuable and difficult lessons I've learned building brands and businesses is that a successful leader must relinquish the desire to please everybody all the time.

At Maaco, I'm working to take our mantra, "One Maaco," from a vision to a reality. While we all...

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Brand Building: Connecting With Consumers Through Social Media

(0) Comments | Posted September 19, 2013 | 11:56 AM

Over the past seventeen years, I have dedicated a great deal of time to building brands. When I ran my own digital marketing agency, I was driven by one mission -- helping brands build long-lasting relationships with customers. Since then, I have been a part of the Burger King Corporation...

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3 Ways Listening Can Make You a Better Leader

(2) Comments | Posted August 22, 2013 | 2:08 PM

About 25 percent of corporate leaders aren't making the most of their listening abilities, and according to author and business advisor Ram Charan, this lack of listening could be crashing careers, ruining relationships and derailing companies.

We all know communication is key to building relationships, solving problems,...

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