A client continues to miss calls. One of your direct reports is missing important deadlines. You need to let someone go...a customer, a client, an employee, a significant other. Difficult conversations.

These challenges are an important part of what it means to be in relationship with other people....

We go to a lot of effort to pretend we're not human animals. We walk around with all these clothes on and try to keep all our bodily fluids and noises contained. We don't like to think we smell or need to burp. And yet, emotions, of all things, are...

Many of us think if we do more, we'll have more, so we can be more. This is a myth. The world we live in is focused on results, data and left-brain dominance. We get caught up in doing, run by a "to-do" list. Life has become very complex, and...

Albert Einstein once said that the most important decision we can make is whether we believe we live in a friendly or hostile universe. I notice this playing out in people's lives on a daily basis in my work in leadership development, and this personal decision not only...

There's an epidemic lurking throughout society that's debilitating many people and I'm not talking about Vitamin D deficiency: We've forgotten to let others know when we really get them. I know that doesn't sound like much, but one of the greatest desires of the human heart is to feel seen...

Do you think you're a good listener? Do you feel really listened to most of the time? I've been teaching extraordinary listening for 25 years and I still fall down on the job. And I've noticed that listening poorly has become pandemic. The problem is that people have forgotten how...

I know your type: You're a winner. You've got the toys. Everyone thinks you're amazing. Fiercely independent and self-minded, you've learned the hard way that the one person you can always rely on is you. And you have an awe-inspiring ability to make it on your own. Asking for help?...

Some years ago, I was helping my 5-year-old niece, Christin, plant a summer garden in her backyard in Michigan. We started with the marigolds, tucking their porcupine quill-like seeds into the fresh-dug soil down a nice, long row. When we finished, I put the seed packet with its picture of...

Few people realize they have beliefs that greatly limit their ability to be and do more.

Consider that our thoughts create our reality. Our beliefs create our thoughts. We decide things are the way they are and then spend our lives collecting evidence to support those beliefs. The problem...

Contrary to popular belief, life is not about being happy. Don't get me wrong -- happiness is important -- it has us drop into and experience the joy of being alive and the joy of the moment. By all means, do things that bring you joy and happiness. And notice...

In 20 years of helping people find fulfillment and training coaches to do the same, I've noticed that we human beings expend an inordinate amount of time and energy protecting our hearts from shattering. The cost? We become armored and narrow and stop evolving. In fact, the only way we...