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Katherine Warman Kern
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Blog Entries by Katherine Warman Kern

What Comes First, Innovation or the Consumer?

Posted February 3, 2011 | 16:10:11 (EST)

In December 2010, the Department of Commerce published a greenpaper from the Internet Privacy Task Force for public comment. According to the press release issuing the greenpaper, the intent is "Protecting Consumer Privacy Online While Supporting Innovation." But we all know how difficult it is to...

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The Game Has Changed

Posted November 22, 2010 | 21:30:39 (EST)

The tide has turned. People are switching from paying for a "pipe" (e.g., cable) to paying subscriptions for content available anywhere, like Netflix. And a new source of revenues is paying to participate. What's next?

On November 4, 2010, we learned that Netflix has a 20% share of...

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What Customers Want to Pay For

Posted November 3, 2010 | 13:50:14 (EST)

For decades now, many have argued that the future of the US economy is about replacing manufacturing with information and communication technology. Technology innovation thought leaders have argued that the free internet makes it possible for innovation to come from the bottom-up, instead of top-down from big corporations. And by...

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When the CEO is the Customer

Posted October 18, 2010 | 14:28:58 (EST)

According to the Duchess in Alice in Wonderland, "Everything's got a moral, if only you can find it." So when the headlines report that Facebook, Blackberry, Google, Apple are among "The Breakaway Brands" of the last three years, keep reading -- you haven't found the moral of this story.

...
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Do Read The Art of Choosing

Posted October 12, 2010 | 17:15:19 (EST)

In The Art of Choosing, Dr. Sheena Iyengar, business professor at Columbia University, writes about her work in the area of understanding culture, how we make choices, and how those choices impact our lives. I learned, that, if you trust me, you will probably accept my recommendation to read it...

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Have We Lost Touch With What Creates Premium Value?

Posted October 1, 2010 | 15:37:04 (EST)

At the "Future of Media Forum," all agreed that 95% of content "sucks".
2010-10-01-4345149212_9eb081a2f9_m.jpg
There's an inscription above the Chautauqua Opera stage and the Chicago Fine Arts Building: "All Passes. Art Alone Endures." (A paraphrasing of a line...

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Zuckerberg's Facebook -- New High or Low?

Posted September 27, 2010 | 19:04:43 (EST)

Mark Zuckerberg is pulling Facebook into the spotlight. The Social Network, which premiers this week-end, depicts the founder as being untrustworthy. Despite this alleged lack of integrity, Mark Zuckerberg has risen in less than 2 years to the number 35 richest individual in Forbes, surpassing Steve Jobs. It...

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Change the Game

Posted September 21, 2010 | 15:58:13 (EST)

I've posted about the "Unrecognized Risk of Coupons" because they are so irresistible to media and business looking for a linear, direct, measurable way to prove they can impact sales. In that post, I introduced the idea that couponing (like any temporary discounts, including the "free" internet market)...

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The Dog Look

Posted September 8, 2010 | 19:38:25 (EST)

2010-09-21-ConfusedDog_sm.jpgEver get that "dog look"? Here's an example shared by Adriana Lukas: A Doctor's office attempts to fix a problem -- patients are sitting on hold waiting endlessly to schedule appointments -- by buying a turnkey platform designed to speed up...

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Will #VRMCRM2010 Disrupt Ambiguity?

Posted August 26, 2010 | 08:07:51 (EST)

Off to VRMCRM 2010 in Cambridge, Massachusetts today.

The concept has the potential to disrupt the ambiguity which is the hurdle to innovation in the media and marketing industry.

VRM stands for Vendor Relationship Management. Essentially the idea introduces a whole new business model...

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Innovation Is Relative

Posted August 23, 2010 | 18:30:25 (EST)

In John Kao's Book, Innovation Nation, he says: "breakthrough technologies regularly set the stage for staggering waves of innovation."

In other words, he is establishing that new technology isn't innovation. It simply creates the potential for innovation.

This is a critical distinction. What are the factors that make...

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The Disappearing Creative Class

Posted August 12, 2010 | 12:31:21 (EST)

There's a lot of talk about the polarization of our society. You are either very rich or poor. The middle class is disappearing. Among the disappearing middle class are also the 97% of the highly talented creative minds who are invisible to the naked eye.

Have you ever gone to...

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When the Innovative & Creative "Play it Safe"

Posted August 9, 2010 | 17:50:29 (EST)

Continuing the challenge of reflecting the state of innovation, in my previous post "Turning Loss into a Positive," I referenced an article in the New York Times which makes the point that truly innovative medical research projects do not get funding.

Ironically the title says...

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Turning a Loss Into a Positive

Posted August 4, 2010 | 14:13:41 (EST)

It takes a purpose with high expectations to motivate the "culture of we" necessary for real innovation.

This is the first "riff" I'll improvise on from John Kao's book, Innovation Nation: How America is Losing Its Innovation Edge, Why it Matters, and What We Can...

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The Challenge

Posted August 1, 2010 | 09:24:29 (EST)

I was invited to by Arianna to blog on Huffington Post because of this email I sent regarding her review of John Kao's book, Innovation Nation: How America is Losing Its Innovation Edge, Why it Matters, and What We Can Do to Get it Back.

The title of...

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