Ken Aber and Ian Chamandy
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Ken Aber and Ian Chamandy are the founding partners of Blueprint Business Architecture in Toronto, Canada. Blueprint uses its unique planning model to help corporate and philanthropic clients with corporate strategy and business model development. They are also regular contributors on CTV News Channel.

Entries by Ken Aber and Ian Chamandy

Management Lessons From The Leafs' 'Winning' Season

(2) Comments | Posted May 6, 2016 | 3:31 PM

"Not a chance will you see us deviate from the plan."

This is what we were told by a senior executive at Maple Leaf Sports and Entertainment (MLSE) about half way though the Leafs 2015-16 hockey season. While this declaration would have been met with extreme skepticism virtually any time...

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Authenticity Determined This Election's Winners And Losers

(11) Comments | Posted October 29, 2015 | 12:28 PM

"Take me like I am, that's the only catch." - Todd Rundgren

It is obvious that Justin Trudeau was the big winner in the federal election. You might be surprised that we believe Stephen Harper was also a winner, while Tom Mulcair was the big loser -- but not...
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These Days, Retailers Need to Be in the Entertainment Business

(3) Comments | Posted January 19, 2015 | 12:01 PM

The Death Of "Put Products" And The Rise of the Entertainment Experience

We first heard the term "put products" when it was coined by Bruce Peer, then of Procter & Gamble. He was referring to products you just put on the shelf and hope they sell without any investment in...

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How to Create An Agile Business Culture

(0) Comments | Posted December 15, 2014 | 5:11 PM

It is not the strongest or most intelligent who will survive
but those who can best manage change.

Charles Darwin

Blockbuster, Borders, RIM, Kodak, ABC, NBC, CBS, CBC, Rogers, Bell, Sears, the taxi industry.

This is just a small portion of the roll call of companies that have either failed or...

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Why Canada Is Headed for a Retail Bloodbath

(9) Comments | Posted December 8, 2014 | 1:04 PM

This post is based on Blueprint's CTV News interview of November 17, 2014.

There are signs of an extraordinary upheaval happening in big box retailing and Sears Canada could be the canary in the mineshaft for a potential future bloodbath.

The new CEO of Sears (its fourth CEO in three...

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Does Your Company Have The Emotional Intelligence To Be A Leader?

(0) Comments | Posted May 28, 2014 | 6:00 PM

In an article written for the Harvard Business Review (HBR) in 1998, Daniel Goleman introduced "emotional intelligence" as a critical factor in leadership success. In analyzing leadership qualities on three dimensions -- technical capability, cognitive ability (intelligence) and emotional intelligence -- he found emotional intelligence to be twice...

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Why Knowing Who You Are Is So Important To Your Business

(0) Comments | Posted May 15, 2014 | 5:26 PM

A memo written by Apple CEO Steve Jobs in 2010 but recently released during his company's legal war with Samsung starts with the question "Who are we?"

We'd like to think he asked that question because he read our blog post "Why knowing who you are...

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The Enemy of Your Future

(0) Comments | Posted April 8, 2014 | 6:05 PM

Mark Twain was famously quoted as saying "I didn't have time to write a short letter, so I wrote a long one instead."

The subtext of his quote is that time is the enemy of clear, concise and compelling communication. The same is true of strategy development.

One of the...

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Is Your Successful Business on the Road to Extinction?

(1) Comments | Posted February 11, 2014 | 4:45 PM

There are two things that Blockbuster, Borders and Kodak have in common.

The first thing they have in common is they all went bankrupt because digital technologies made their businesses obsolete. Blockbuster fell victim to online access to movies, TV shows and other programming. Online book merchants such as Amazon...

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Blueprint's Top Trends for 2014: Part Three

(0) Comments | Posted January 16, 2014 | 4:34 PM

The Fight For Control Over Our Lives

Apple and Google will pull ahead of the pack in terms of its software controlling every aspect of our lives.

First it was computers. Then iTunes. Then iPhone and Apple TV. iPad followed and then iCloud. Since Steve Jobs returned in the mid-'90s,...

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Blueprint's Top Trends for 2014: Part One

(0) Comments | Posted January 15, 2014 | 4:51 PM

Corporate Transparency and Accountability

Social media will increase its influence over corporate behaviour, making companies more accountable for their actions.

We saw social media's influence in action when a clothing factory in Bangladesh collapsed, killing over 1,000 people. This disaster might have become lost in the crowd of many that...

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Blueprint's Top Trends for 2014: Part Two

(0) Comments | Posted January 15, 2014 | 3:33 PM

Cloud-Based Subscription Services

Cloud-based software will trigger an explosion of online subscription services.

A company was pitching us recently on the merits of its business management software. Its software would run on our computers and other devices -- all coordinated by server software -- and would consolidate all of our...

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What CEOs Can Learn From Lululemon's Fiasco

(1) Comments | Posted January 6, 2014 | 12:59 PM

Corporate leaders say stupid things all of the time. Steve Ballmer, Microsoft CEO, was famously quoted as saying "Google's not a real company. It's a house of cards," which is as colossal an underestimation of a threat to your business as one can imagine.

Tony Hayward, CEO of big...

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Businesses Must Be Prepared to Walk the Walk

(0) Comments | Posted December 10, 2013 | 11:33 AM

One of the advantages of making a bold and compelling public statement about who you are as an organization is that you are now accountable for what you declare about yourself. In other words, you have to walk the walk because, if you don't, you will compromise your reputation.


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Dove for Men Lacks "Real Beauty"

(0) Comments | Posted November 28, 2013 | 4:22 PM

Dove was one of the pioneers in cause marketing when it committed the brand to a long-term, global campaign to promote women's self-esteem. As well as winning awards around the world, Dove's "Real Beauty" campaign drove product sales and created for the brand a dominant positioning within the...

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Why RIM Never Really Understood What a Blackberry Was

(11) Comments | Posted November 19, 2013 | 2:20 PM

In a scene from Moneyball, one of the main characters says "If only people knew how baseball games were really won and lost, they would construct their teams entirely differently".

Looking at Blackberry, what if isn't a smartphone after all? What if its success was due to something entirely different...

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Run a Business? Set Out a Clear Plan for Your Employees

(0) Comments | Posted November 12, 2013 | 12:43 PM

When we do public speaking, we show a picture that has been altered with a photo filter that makes it difficult to discern exactly what is going on.


When we ask people in the audience to describe what is happening in...

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Is a Lack of Clarity Slowing Down Your Business? Take This Simple Test

(0) Comments | Posted November 5, 2013 | 10:13 AM

Clarity at every level of an organization increases the likelihood that it is performing to its potential. Confusion at any level acts as an anchor that slows growth. Here is a short questionnaire to determine if growth is being slowed by confusion anywhere in your organization, starting at the top...

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What Justin Trudeau Could Learn From Rob Ford

(57) Comments | Posted October 31, 2013 | 8:03 AM

Is there any doubt about who Rob Ford is?

There shouldn't be. From the moment he first ran for office, Rob Ford has been about "Stop the gravy train", even if he didn't articulate it that way in the beginning. He spent 10 years as a city councilor espousing the...

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