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Larry Magid

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In Politics and Business, Truth Is an Endangered Species

Posted: 11/01/2012 3:59 pm

As the late Daniel Patrick Moynihan once said, "Everyone is entitled to their own opinions, but they are not entitled to their own facts." Yet in this election campaign and in some business communications, I'm seeing utter disregard for the truth.

As the numerous fact checking organizations like FactCheck.org have shown, both the Romney and Obama camps have been guilty of exaggerations and, in some cases, misstatements of facts. I was annoyed when a pro-Obama political action committee ran an ad that falsely implied that a layoff at a Bain Capital owned business meant that Romney was responsible for a woman's death. But I've never seen anything like the Romney TV commercial and subsequent radio commercial that claims that Chrysler is outsourcing Jeep manufacturing jobs to China. The false claim was outrageous enough to prompt the CEO of Chrysler to send an email to all his employees lest they think they were in danger of losing their jobs. GM weighed in calling it "campaign politics at its cynical worst." Even in its endorsement of Romney, the conservative Detroit News pointed out that it was "grateful for the extraordinary contribution President Obama made to Michigan in leading the rescue of General Motors and Chrysler."

Business lies

But deception isn't just limited to politics. I'm finding it in business too. A few years ago I got letter from a major bank offering me a free cash advance. There was nothing in the letter about a cash advance fee so I took the loan, even though I didn't really need the money. About a month later I saw a 3 percent cash advance fee on my statement and when I called to question it, I was told that the fee was disclosed in agreement I signed when I opened the account -- about 10 years earlier. Technically, the company may have been right, but it was morally bankrupt and deceptive. I paid off the loan and immediately closed my account, but I'm sure that didn't upset anyone at the bank even though I used that card for tens of thousand of dollars of travel a year.

Liars figure

I think it was Mark Twain who said "figures don't lie but liars do figure." I'm co-director of ConnectSafely.org, a non-profit Internet safety organization and I pay a lot of attention to surveys about Internet safety. As I wrote on CNET news, McAfee, a couple of years ago, put out a press pitch claiming "shocking findings of teen's online behavior," but the actual survey results were more reassuring than shocking. The press pitch completely misrepresented the study's findings.

Earlier this week I got a pitch from another company claiming "With kids spending more time on Facebook, there is more potential for them to encounter cyberbullying, predators, and a host of other security threats," yet when I read through the report and examined the questions they asked, what I saw was extremely shoddy research -- far below what I demanded of my undergraduates when I taught survey research at the University of Massachusetts (where I earned a doctorate in education with a specialty in educational research). There were no out-and-out lies in the survey report, but plenty of inferences that weren't justified by the actual data. For example, they found that kids who stay online after midnight are more likely to take certain risks, but even if that correlation is correct, it doesn't prove causation. They didn't even look at other factors like whether kids who stay up very late at night might have negligent parents or might be risk takers in other aspects of their lives.

Time for truth

It's time for everyone to insist on honesty in public whether it's from our elected officials, political candidates, businesses, interest groups or non-profits. Whether we're electing a president or buying a product, we want to be doing business with someone with integrity. I understand spinning and putting your best foot forward and I even understand the temptation to demean your opponent or competitor, but I just don't understand how anyone can get away with lying.

 

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As the late Daniel Patrick Moynihan once said, "Everyone is entitled to their own opinions, but they are not entitled to their own facts." Yet in this election campaign and in some business communicat...
As the late Daniel Patrick Moynihan once said, "Everyone is entitled to their own opinions, but they are not entitled to their own facts." Yet in this election campaign and in some business communicat...
 
 
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02:46 PM on 11/05/2012
What an enlightening and inspiring article!
2,000 years ago, Mencius noted that there was no difference between human beings and animals. Even in a Confucius’s virtuous gentleman (Junzi), the difference is very slight.
In competition and/or before a pile of money, such difference often disappears. This may be why for nearly these many years China had maintained nearly the same political system, Confucian Monarchy. In this system, all cabinet officials from the prime minister down to the bottom officials must have successfully passed the Imperial Examinations based on Confucius’s teachings.
Therein lies the problem with democracy whose top men/women come from popular elections.
What to do about?
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nypapajoe
08:15 PM on 11/03/2012
Romney is gonna loose because real Americans are not going to chose Super Rich White Elderly Men over an America that is inclusive of everyone regardless of their sexual or religious orientation or the amount of money they have in their bank account or not and we will not exclude non whites nor deny anyone food or shelter when multi national Billion Dollar profit earning corporations are receiving Federal Corporate Welfare while paying NO Taxes! Millions have died for these rights and we are not going to abandoned our American values! Extremism is not Patriotism!
04:58 PM on 11/02/2012
Lying is the lifeblood of both business and politics.
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10:22 AM on 11/02/2012
I believe that as an industry that depends on the public airwaves and/or government licenses for rights of way, broadcasts that are shown to be false need to be plled immediately by the broadcaster. The corrections need to be broadcast the same number of broadcast minutes and at the same times the untrue advertisement was broadcast.
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08:25 AM on 11/02/2012
You've got that right Mr. Magid! The question is, HOW are we going to accomplish
the honestly WE ALL deserve and have the right to expect?

To me, this is one of the MOST important issues of our time...and EVERYTHING else flows from that.
03:54 AM on 11/02/2012
" I just don't understand how anyone can get away with lying."

They get away with it if we let them get away with it. The strange thing is, would you trust a friend who lies to you? Hire anyone for any purpose who repeatedly lied to you, as an employee, a contractor, a babysitter,or patronize a car mechanic, if you could not trust what they said?

Isn't it crazy to trust lying politicians when their actions can affect our lives? Everybody gets it wrong once and a while, but lies can often be seen to be deliberately constructed to mislead, and most politicians won't admit misstatements even when confronted with contrary facts.

How can they represent us when they won't even level with us?
02:34 AM on 11/02/2012
I will probably get ripped for this but here goes. You could argue that the PrioritiesUSA ad was in poor taste and I would agree. But, in my opinion, this ad did not falsely imply anything - it is a guy telling his personal story and then saying what he thinks about Romney, namely that he doesn't realize how his actions have affected people.

If I can digress a bit, for me the ad just highlights how messed up our healthcare system is. If you get laid off of work, you lose your health insurance. If you then get seriously sick or injured, you can either roll the dice or go bankrupt. The ACA is a step in the right direction to combat this issue, and Romney has been very clear about repealing it if given the opportunity.

I think having employers provide health coverage is an inherently flawed system. But, until we can reduce healthcare costs, I'm not sure if we will be able to move away from it.
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allen bupp
Fighting ignorance, one ideologue at a time...
02:16 AM on 11/02/2012
Truth went extinct shortly after they stopped teaching ethics. Without one, you don't need the other.
01:36 AM on 11/02/2012
If we insisted on honesty in politics, the Republican'ts would be silent.

For the better, I might add.
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ckdogs
Veritas
01:21 AM on 11/02/2012
The Romney/Ryan camp has gotten away with so many lies - that it's incredulous. And yes, the Obama camp has done some exaggeration - but they have not blatantly lied - and then kept on lying when it was exposed. Campaign commercials have been egregious in their lies. (I'm running out of adjectives.)
All campaign ads should be required to be factually true and politicians should be shamed when they lie. The press has gone so easy on R/R - they have allowed Romney to reveal only 2 yrs. of tax returns and have not come down hard on the Jeep to China ad. The only defense against this kind of campaign is if it loses decisively. Then the strategy won't be used as readily again. The press isn't doing its' job.
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08:36 AM on 11/02/2012
Politicians should be MORE then just "shamed" when they lie to the public...especially in ADS.

What ever happened to TRUTH in Advertizing Laws...to protect the public from RIP OFF artists, and dishonesty convincing the public to "buy" bogus quality, even dangerous "PRODUCTS"?

That's what Mitt Romney & Co. are..Dishonest rip off artists, convincing the PUBLIC to buy/vote for the poor quality, even dangerous to the country, Mitt Romney "product"
09:18 AM on 11/02/2012
actually in Ohio he robme is getting blasted for that ad by the newspapers in Cleveland ohio and in Toledo ohio
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Charlie Lincoln
whatever you are,be a good one
12:53 AM on 11/02/2012
Try lying on your tax forms and see what happens. We need the same IRS mindset when it comes to the politics and media coverage of same....
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MassWG
11:27 PM on 11/01/2012
In the duopoly of presidential politics, lying has become the status quo. In choosing between two liars, voters may vote for the liar they'd most like to have a beer with. They may choose the man they believe lies the least. But quite commonly, they have no objective basis to make that determination, and they are simply choosing the liar who lies in accordance with their own ideological leanings. Sure, he's a liar, but he's OUR liar.

Libertarians and other third-party voters have a greatly reduced need to lie to themselves about the degree to which their candidate is a liar, relative to the two mainstream-party liars. To be a part of the duopoly and actually have a chance of holding the land's highest office, you must lie early and lie often, as required both by your party and by the corporate money that funds your path to power.
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Lesley BairdBoggan
06:21 PM on 11/02/2012
Hmmmm, completely false equivalency. President Obama does not lie and is the most honorable man n politics today. Romneys whole political life has been built on lies, flip flopping or just having no opinion except what will move him ahead with any given crowd. You need to be truthful with yourself Remember you may not agree with the Presidents policy's and should talk about that. There does not have to be an equivalency just because you don't like the President
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MassWG
12:58 AM on 11/03/2012
"President Obama does not lie"

If you want to tell me he doesn't lie as much as Romney, I can buy that. But doesn't lie at ALL? You need to be truthful with yourself. Just a few of many...

“We’ve excluded lobbyists from policymaking jobs.”
Truth-O-Meter rating: False

“The vast majority of the money I got was from small donors all across the country.”
Truth-O-Meter rating: False

“I didn’t raise taxes once.”
Truth-O-Meter rating: False

“I made a bunch of these promises during the campaign. … We’ve got about 60 percent done in three years.”
Truth-O-Meter rating: False

“Not one of them asked me about Asia. Not one of them asked me about the economy.”
Truth-O-Meter rating: False

“For the first time since 1990, American manufacturers are creating new jobs.”
Truth-O-Meter rating: False

“The sequester is not something that I’ve proposed. It is something that Congress has proposed.”
Politifact.com

“Under Gov. Romney’s definition … Donald Trump is a small business.”
politifact.com

“I think it’s important for us to understand that the Fast and Furious program was a field-initiated program begun under the previous administration”
abcnews.com
06:20 PM on 11/01/2012
Lying by an individual on purpose is understandable, but repeating the same lies as truths in the media is inexcusable. Media is undermining its own existence when it stated to do that. Fact checking is almost a simultaneous event. If individual can do it, why can't the media? Media is a magnifier of lies and it has been true through out this campaign. It is not just the individual is lying but also the media. Of the two, who is the bigger sinner, its not the individual but the media. Media has given away its role in elections as NEUTRAL and FACTUAL.