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Larry Magid

Larry Magid

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Yet Another Google Attempt at Social Networking

Posted: 04/ 5/11 09:08 AM ET

Despite some attempts to enter the fray, Google hasn't done well in social networking. Its Orkut service, which looks a little like MySpace, has been around for years but is virtually unknown in the United States, though it is quite popular in Brazil.

Google in July 2008 launched a service called Lively, which was its answer to Second Life -- but Lively is no longer alive. It was shut down at the end of 2008. During its short life span it allowed users to create avatars and enter virtual rooms to interact with other avatars.
Buzz, another Google attempt at social networking, is more or less a knockoff of Twitter. But unlike Twitter, Buzz hasn't gotten much positive buzz. It did, however, get the attention of the Federal Trade Commission, which last week settled its charges against Google, alleging that Google "used deceptive tactics and violated its own privacy promises to consumers." Under the settlement, which is subject to a 30-day public comment period, Google will be required to obtain users' consent before sharing their information with third parties and will undergo privacy audits for 20 years.

But Google isn't sitting still. On the same day the FTC announced its settlement on the Buzz case, Google announced a new experimental feature called +1 which is a lot like Facebook's "Like" button."

Google's +1 is experimental but, if you install it, you are given an opportunity to recommend any Web links that come up in search by clicking on the button next to each link in your search results. As Google says on its +1 Web page, the feature allows users to "give something your public stamp of approval, so friends, contacts, and others can find the best stuff when they search."

It can also be used to get recommendations from Google based on your likes and interests. Just as Facebook does with its Like button, Google plans to get websites to put the button on their pages.

Google goes to great lengths to emphasize that anything users share via +1 is public. This is not a feature to use if you want to surreptitiously visit sites. It's designed to allow you to share that information with friends or the public at large.

Of course, even if you sign up for the service, you don't have to click the +1 button if you don't want to share your preferences. To use +1 you have to be signed in to your Google account. Having a Google account isn't required to use its search feature, but it is required to access Gmail, Google calendar and many other personalized services. But even if you have a Google account, you can always log off or use the private or "incognito" option on your browser, which automatically logs you out during the private browsing session.

Although Google didn't talk about how it plans to monetize +1, it's pretty clear to me that there is money to be made by collecting data about what people like and displaying ads based on this information. This is also Facebook's secret sauce. By obtaining information about its users, it can better target messages, which means higher advertising rates and bigger profits. As long as companies like Google and Facebook are transparent and don't violate their own privacy policies, there's nothing surreptitious or evil about this -- it's the way social adverting works.

But while companies want us to share our likes and information about ourselves, that doesn't mean we have to. Nothing requires people to use +1, the Facebook Like button or any other "social" feature that discloses information about us. While some privacy controls require people to opt-out to protect their privacy, these require that you opt-in.

Nevertheless, I worry that some people may not bother to read Google's disclosures or, if they do, may not be fully aware of the public nature of +1 or other social features as they surf the Web.

Whether you're using Facebook, Google, Twitter or any other service, you should take the time to find out what -- if any -- privacy settings are available. Twitter, for example, is designed to share with everyone. Even though there are ways to control access to posts, most people use Twitter because they want to cast a wide net and don't bother to limit access. Google offers some controls and Facebook, despite its reputation for being an information sieve, actually does let you control who can see just about everything you post, but it's up to you to take the time to turn on those settings.

Never assume that the default settings are the ones that best protect your privacy. The people who run social media companies may be looking over your shoulder, but they're not necessarily watching your back.

This column first appeared in the San Jose Mercury News. You can read more of Larry Magid's columns at Larrysworld.com and SafeKids.com.

Disclosure: Larry Magid is co-director of ConnectSafely.org, a non-profit Internet safety organization that receives financial support from Facebook, Google and other companies.

 

Follow Larry Magid on Twitter: www.twitter.com/larrymagid

 
 
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02:48 PM on 04/06/2011
Social Networking works best when it isn't "work".
The most successful social network is an extension of a natural way of connecting.
It is easy, smooth and fluid like a conversation. It isn't forced.
It becomes so easy to use it is almost second nature.
In time you forget that it is a structure. You begin to believe that you are a part of its creation.
It's a vehicle rather than a destination.

Gene Evangelist

Gene Evangelist
01:54 PM on 04/06/2011
That's why Google is succeful; they dont give up.
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mjc
Avoid printing any..
09:54 AM on 04/06/2011
Really can't see that there is much, if any, privacy protections with the social networks, although I am only familiar with Facebook and Twitter. Google is difficult enough just getting it out of my toolbars and I certainly don't think it would be another place to network with fellow internet users.
Tara Hunkoff
I could have been Sheila Noyeau
12:37 AM on 04/06/2011
All social networking sites have the same problem: if you enjoy actual - not virtual - contact with friends and family, you don't need a social network site. I exempt those whose health significantly impairs such contact from this generalization.

I will not say anything about Twitter except that Charlie Sheen likes it, and my neighbor's son loves it. They're both fourteen. You are known by the company you keep.
10:25 PM on 04/05/2011
I agree- I get so tired of ignorant people who complain about information being shared that they voluntarily gave out! The issue of privacy on the internet when you have NOT agreed to have it shared is much different- no one is forcing people to 'friend' people they don't actually know or sign up for things they know nothing about or tell sites where they like to shop or if they 'like' coke or pepsi. Keep it to yourself and you'll have fewer problems!
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Ytrus
''it's a map''
07:45 PM on 04/05/2011
Spend most of my time on YouTube. Won't touch Facebook with a 10 foot pole (I deleted my account soon after FB integration started appearing on this very website) and Twitter is mildly useful for communicating notices but not a particularly powerful platform beyond that.

I'm anxiously awaited FB's death. Maybe it won't happen, but I'll be happy if it does.
03:58 PM on 04/05/2011
Social networking site are anything but. Sure You can get in contact with other people. But the reason for their existence is something else entirely: billions in profits.

These sites get their money by claiming that once anyone discloses information on the internet it is theirs to exploit and sell. Just like it is my duty to take information about criminal activities of a corporation and bring it to the attention of a court, right? - Oh wait. I can not do that. Because some confidentiality agreement sends ME to jail when I do my civic duty and report a crime. Because corporations may commit any crime in the book just as long as they make averyone involved sign a contract that forbids them to talk about it. - The mafia has similar contracts only You just know about them and realize You get killed if You violate that. Other than that they are the same.

So when they use my data they collect from all over the internet, process it, and sell it to some company that will then call me or send my stacks of junk they do not commit a crime. Even though they nevers got my permission to do that with my personal information. They OWN my data.

But only because the ones who should regulate them in the interest of the people sell the people to the highest bidder. - Some call that treason.
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AccezzTom
Veteran with disabilities; Writer
01:29 PM on 04/05/2011
Social Networking sites seem to be going through a stage of beginner development; they don't really understand the populations they are dealing with. Instead, these sites are focusing on the technology end of things. While this may put the geeky-tech building blocks in place, it really doesn't do a lot for the communities of people who identify by? The communities they are a part of.

Perhaps in the future we will see areas within social networking sites; ones that are dedicated to particular communities instead of being so generic. Who wants to be a part of a faceless, bland, and rather blah social networking site with no identification with who you really are? Why spend time posting and interacting with a site that has no respect for your identification as a person?

So far, the only thing I find these sites good for is posting updates on items. Oh well...
12:17 PM on 04/05/2011
It's funny how every social networking pundit, when mentioning Google's attempts, forgets to mention Jaiku. It's more of a Twitter look-alike than Buzz and, like Buzz, still exists. Since it originally matched Twitter's features, there's no objective reason why it didn't catch on. It still has one feature that Twitter never duplicated (and many would no doubt prefer): threaded conversations.
12:01 PM on 04/05/2011
Agree with Larry's comment about Google's yet another attempt of Social Networking. As he observed Google can use the OneUp (like) feture to analyze consumers and then target ads based on the users behavior and taste. Currently Google serves the ads based on the content but the personalized ads would be more relevant. That's where google can make money. However, as I asserted in my blog http://texploration.wordpress.com/2011/03/31/google-finally-added-social-search-via-1-aka-like/ the feature may unfold much richer functionality in two categories : 1. Social Search 2. (As Larry suggested) social networking. Google may enhance features on consumers profile page to allow OneUps on pictures, videos, reviews etc and thus evolve the page into full fledged social networking site challenging Facebook. However, social networking sites are not just about features but also about community itself. And that's where Facebook wins and Google looses. It seems Google is able to build technologies but failing to build communities. Facebook started and grew from university communities (what I call as seed community) but Google fails to focus on seeding a community and leaves such efforts like Buzz, Wave, Lively and etc open in the net for people to stumble on it. However, since OneUp appears on the google search results, its visibility would be high and possibility of users to use it would be good. Of course, Larry is right on the privacy concerns.
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Robert Blackburn
11:45 AM on 04/05/2011
It's all but useless to even try to keep anything private today. In the information age of tomorrow, we'll all be walking around naked. Welcome to the brave new world. See: RevolutionofReason.com and YouTube: RobertLBlackburn
capn moose
Retired reading ranting
11:40 AM on 04/05/2011
Why can a person or a company send information to any other individual without the expressed request by the receiver. The elimination of privacy by the sender should not mean that the receiver has given permission for his/her's privacy to be invaded. And do the particpants in social networks not recognize that Google, Facebook, etc. are deliberately making billions by convincing folks to give up their privacy and to invade the privacy of their friends? No wonder identity theft, once almost unknown, is a bigger problem than bank robbing, drug selling, prostitution and illegal gambling combined. Sex predators love social networking even more than the network owners.
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moonflowerjewelry
Buy American made, no excuses.
11:31 AM on 04/05/2011
My frustration with google is that "it" seems not to be content until it has a finger in every aspect of everyone's lives. I subvert what I can at every turn - I don't link my fb with aollington post. my birthday is incorrect. I only "like" local businesses in my community that I support. I give up no information about my interests, hobbies, nor photos of myself or my children, and I have the most restrictive privacy settings possible. I'll look at youtube, but I won't register with a google account, and so on.
One more thing... I almost NEVER click on an ad on any of these pages. If I know what I want/need, I know how to find it on my own.
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Stilyagi
Making a board with a bigger nail in it.
10:52 AM on 04/05/2011
"But while companies want us to share our likes and information about ourselves, that doesn't mean we have to."

Actually, we do if we want to use the services of these companies. Take GMail for example, in some cases, Google and other web-based companies are requiring that you enter *real information* that is then verified by the company. This is to "for your own good" of course, to "protect you from scammers". But the real scammers are the companies, who then use this information for their benefit. Remember, like this site, they also have cookies tracking your every move on the net; especially if you don't log out of their system as you surf.

Even Craigslist now requires that you verify your real telephone no. before posting an ad.

"As Google says on its +1 Web page, the feature allows users to "give something your public stamp of approval, so friends, contacts, and others can find the best stuff when they search."

Why would something be "best" just because someone you know likes it?? They could lead you to sites you think are the krappiest out there.
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12:03 PM on 04/05/2011
So true!
what if we lived in a world where people, personally & professionally, were evaluated by the # of fans, follows & friends they have on these sites? Oh, I forgot-we already live in this world!
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12:33 PM on 04/05/2011
The problem is like having a computer or smartphone. Try living without these. It's becoming the 'new normal' to take part in these websites. I use Gmail because it is a clever, conversational form of email. I don't use every beta application or product that comes down the 'virtual pike'.. Have you seen Location? There's another attempt @ destroying whatever privacy is left. It's becoming compulsory-all the media outletts-CNN etc. talk incessantly about Twitter and Facebook. Wolf Blitzer chastised Jeffrey Toobin for not Tweeting! I'm NOT a Luddite, but I recognize a dangerous precedent when I see it.. Just because technology exists, doesn't mean it has to govern our lives-
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10:52 AM on 04/05/2011
Thank you Larry!
These are not social media companies. They are Marketing companies. They monetize through advertising (notice the sponsorships all over your Facebook profiles?) and by selling your information to 3rd parties.

Privacy is very important! Anonymity helps people to communicate without fear of reprisal. Giving ruthless companies like these all your information, is equivalent to dumping the contents of your wallet in Times Sq. or writing your social security # on the subway train wall. It's absurd. The younger generation will wake up like Rip Van Winkle in 20 years and realize they have NO privacy, and 3 companies control their lives. This stupid sharing concept is ridiculous (fans, followers & friends), insidious, and only for the interests of business.. Wake up & start to relate to the Real World..Remember that place, the one with real people?
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mrfreeze
A Disciple of Nietzsche
11:12 AM on 04/05/2011
Thanks for your comment! What I find so disturbing is how the on-line social media is marketed as something that has "changed our lives!" Well, sort of....if one spends enough time in front of the computer then one's life has changed by being a passive agent in the big game of life. Not much different from watching TV (which used to be the old-school "time sucker") and not exactly the highest and best use of one's time.

I like to send birthday greetings on FB (its most socially satisfying tool) but frankly, FB and all the other social media are nothing more than another way to feed our consumerism.
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12:00 PM on 04/05/2011
that's so true. The idea of 'sharing' location as in the app Location is truly 'creepy'..
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04:34 PM on 04/06/2011
Exactly right! If people don't wake up there will three companies controlling their lives, and no jobs left at all! I grew up fishing, camping, hiking with my Dad and reading everything I could get my hands on. I didn't need e-readers, Twitter, or Facebook to fill the void. where would all the great art, literature and music be if the internet had been invented hundreds of years ago? Would we be reading Tweets?
capn moose
Retired reading ranting
11:47 AM on 04/05/2011
Jazzforce, Capn Moose here: Just "Faved you" -- I do not want my info and I do not want yours -- and more importantly, the right of privacy of one person should not be allowed to be invaded by another, even if it is your best friend. These companies prey on young people, prey on lonely people, prey on those who think they have friends, fans, et. who want to know everything about them. And the bucks roll out to the advertisers and the facts roll out to sex predators. I used to think it was just a silly fad that would soon die, but now it has proven to be dangerous.
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04:37 PM on 04/06/2011
The online corporate world is just like Goldman Sachs (who Facebook picked to do their first Private offering with-suprise, suprise!), and BP.. They are not humanitarians or altruists. They just want to manipulate a class of mindless consumers. As technology gets more advanced they will be able to control almost everything... Sad!