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Lou Imbriano
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Entries by Lou Imbriano

How To Turn Your Customers Into Fans

(0) Comments | Posted September 26, 2011 | 2:23 PM

As someone who comes from the sports and entertainment world, I view consumers from a different perspective than those who work in most "mainstream" businesses.

In our industry, consumers are fans, viewers or listeners. But the reality is, they're still very much consumers. The question is, should every other industry...

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