Luther Lowe
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Luther Lowe joined Yelp in February 2008 and serves as the Business Outreach Manager. In this role, he works to educate local business owners about the valuable role they play on Yelp. He meets often with business owners across the country and works closely with the different divisions within Yelp to develop and execute products and best practices that further speak to the needs of local businesses. Previously, Luther worked as a Special Assistant to retired General Wesley Clark. He holds a B.A. in government from The College of William & Mary.

Blog Entries by Luther Lowe

How To Deal With Online Critics

Posted March 17, 2011 | 14:13:33 (EST)

In an entry this week on the NYT Boss Blog, Southfork Kitchen owner Bruce Buschel writes earnestly about a pain-point we frequently hear about from business owners:

What's the best way to deal with an online critic?

I won't recount the piece in full here....
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The Positive Side of Negative Reviews

Posted September 3, 2010 | 13:31:40 (EST)

Getting negative reviews can sting. (Trust us. We know.)

But how much weight should you put into a negative review?

"Mohawk Matt" of Bolt Barbers in downtown Los Angeles loves his negative reviews. In a brilliant act of brand judo, he's turned...

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