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Marc Chardon and Hal Williams
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Marc Chardon is the former CEO of Blackbaud, Inc., a global software and services provider for nonprofits. Hal Williams is the former CEO of The Rensselaerville Institute and currently an Outcome Guide who has helped foundations and nonprofits both large and small use an outcome-based approach.

Entries by Marc Chardon and Hal Williams

The Static State of Philanthropy (Part 5)

(0) Comments | Posted December 18, 2013 | 3:55 PM

As we come to the end of this series on the state of philanthropy, we want to turn away from the analysis and move to the proactive question: "Where do we go from here?" As with most things, it's far easier to diagnose a problem than to correct...

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The Static State of Philanthropy (Part 4)

(0) Comments | Posted November 11, 2013 | 8:52 PM

In our fourth post of this series examining the forces that are affecting the traditions of philanthropy, we asked nonprofit expert Carol Rhine to share her thoughts on technology and how it's both empowering us while distancing us from other people.

It's no surprise that technology...

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The Static State of Philanthropy (Part 3)

(1) Comments | Posted October 24, 2013 | 1:00 PM

We're back with our third post in this series about the state of philanthropy and why giving isn't growing. In the last post, nonprofit expert Carol Rhine shared her thoughts about how the decline in attendance in places of worship -- and the loss of the...

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The Static State of Philanthropy (Part 2)

(0) Comments | Posted October 9, 2013 | 5:21 PM

In the first post in this series, we introduced the topic of giving and that nagging issue that it isn't growing as a percent of household income. That's disturbing, and we wanted to figure out why. So we turned to nonprofit expert Carol Rhine to figure...

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The Static State of Philanthropy (Part 1)

(1) Comments | Posted August 13, 2013 | 10:29 AM

We love talking about philanthropy. It's such a positive word, both in how it sounds and feels - and what it represents. Why is it then, when we look at what's happening with giving, we get so down? The problem, in short form, is that giving isn't really growing much...

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Nonprofit Brands in the Age of Supporter Shift (Part 4)

(0) Comments | Posted March 28, 2013 | 2:13 PM

In the Supporter Shift series, Blackbaud CEO Marc Chardon and outcomes guide Hal Williams continued their discussion about nonprofit results, exploring the effects of generational shift -- and a related shift in expectations. In this series, the authors return with a focus on the nonprofit brand, an essential...

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Nonprofit Brands in the Age of Supporter Shift (Part 3)

(0) Comments | Posted March 13, 2013 | 12:54 PM

In the Supporter Shift series, Blackbaud CEO Marc Chardon and outcomes guide Hal Williams continued their discussion about nonprofit results, exploring the effects of generational shift -- and a related shift in expectations. In this series, the authors return with a focus on the nonprofit brand, an essential...

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Nonprofit Brands in the Age of Supporter Shift (Part 2)

(0) Comments | Posted March 1, 2013 | 12:19 PM

In the Supporter Shift series, Blackbaud CEO Marc Chardon and outcomes guide Hal Williams continued their discussion about nonprofit results, exploring the effects of generational shift -- and a related shift in expectations. In this series, the authors return with a focus on the nonprofit brand, an essential...

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Nonprofit Brands in the Age of Supporter Shift (Part 1)

(0) Comments | Posted February 14, 2013 | 2:52 PM

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In the Supporter Shift series, Blackbaud CEO Marc Chardon and outcomes guide Hal Williams continued their discussion about nonprofit results, exploring the effects of generational shift -- and a related shift in expectations. In this series, the authors return with...

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Supporter Shift (Part 3): Engaging Tomorrow's Donor

(0) Comments | Posted October 30, 2012 | 3:33 PM

In part one and part two of this blog series, we introduced the concept of supporter shift and explored how people today are searching for something very different when they engage with nonprofits, particularly those who have grown up with the immediacy we get from technology.

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Supporter Shift (Part 2): Engaging Tomorrow's Donor

(0) Comments | Posted October 2, 2012 | 1:58 PM

In our last post, we introduced the concept of supporter shift -- the change in the composition of the group of people who care enough about a nonprofit organization to give money, volunteer or adopt a cause.

Whether it's already happened, or is about to, the face...

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Supporter Shift: Engaging Tomorrow's Donor (Part I)

(0) Comments | Posted September 19, 2012 | 7:17 PM

Regardless of how you're connected to a nonprofit (whether you work for, volunteer with or financially support one), the shifting demographics and mentalities of today's donors will affect the organization's future.

What's the average age of "your" nonprofit's donor pool? How many of the donors are over the age...

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The Imperfect Storm: Non-profits Need to Start and End With Customers (Series Post 6)

(4) Comments | Posted August 16, 2012 | 11:27 AM

In our initial blog post, we identified five key shifts affecting the environment for non-profits that have co-mingled with the economy to create the potential for continued rough times. The last post covered Shift #4: Non-profits need to use data to both improve their...

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The Imperfect Storm: Nonprofits Need to Be Data-Driven (Series Post 5)

(0) Comments | Posted July 25, 2012 | 12:58 PM

In our initial blog post, we identified five key shifts affecting the environment for nonprofits that have co-mingled with the economy to create the potential for continued rough times. The last post covered Shift #3: Nonprofits need to ride for their brand. In this post, we'll...

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The Imperfect Storm: Nonprofits Need to Ride for Their Brand (Series Post 4)

(5) Comments | Posted July 5, 2012 | 8:00 PM

In our initial blog post, we identified five key shifts affecting the environment for nonprofits that have co-mingled with the economy to create the potential for continued rough times. The last post covered Shift #2: Define by Results. In this post, we'll explore the importance of...

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The Imperfect Storm: Define by Results (Series Post 3)

(10) Comments | Posted June 23, 2012 | 12:54 PM

In our initial blog post, we identified five key shifts affecting the environment for nonprofits that have co-mingled with the economy to create the potential for continued rough times. The last post covered Shift #1: Nonprofits Need to Engage Their Donors. In this post, we'll explore how nonprofits...

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The Imperfect Storm: Nonprofits Need to Engage Their Donors (Series Post 2)

(2) Comments | Posted June 4, 2012 | 3:02 PM

In our initial blog post, we identified five key shifts affecting the environment for nonprofits that have co-mingled with the economy to create the potential for continued rough times. That is, if organizations don't change. So where to begin? That's an easy one. Begin with your donors.

...
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The Imperfect Storm

(8) Comments | Posted May 18, 2012 | 5:29 PM

The storm, for nonprofit organizations, is fully brewed. The demand for services is up; contributions have barely regained their pre-recession levels; government funding is way off; and expenses are rising. We are tempted to call this a perfect storm.

This turmoil, however, is actually imperfect. Although it's tempting to blame...

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