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Mark Goulston, M.D.
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Have you ever looked out at the world and thought, "There's got to be a better way?"

Mark Goulston, M.D. is the Co-Founder of Heartfelt Leadership whose Mission is Daring to Care.

He is the best selling author of six books including the #1 international best seller, "Just Listen" Discover the Secret to Getting Through to Absolutely Anyone and his recent co-authored book, REAL INFLUENCE: Persuade Without Pushing and Gain Without Giving In, and writes the weekly Tribune syndicated career advice column "Solve Anything with Dr. Mark."

He also writes "The Leading Edge" column/blog for Fast Company and contributes columns to Harvard Business online. In 2004-2005 and again in 2009 and 2010 he was selected as one of America's Top Psychiatrists by the Washington, D.C. based Consumers Research Council of America.

He has trained FBI/police hostage negotiators, been a UCLA professor of psychiatry for more than twenty five years, practiced as a clinical psychiatrist before transferring his skills to the business and non-profit world as an executive coach, leadership advisor and team building expert.

For more information on building a Heartfelt Organization or joining the Heartfelt Leadership movement visit: Heartfelt Leadership or contact him at:

Entries by Mark Goulston, M.D.

Warren Bennis (1925-2014) - A Personal Remembrance

(0) Comments | Posted August 2, 2014 | 12:16 PM

My last living mentor, Warren Bennis died on 7/31 after a valiant battle against a tough and long illness.  Warren was not just admired and respected; he was beloved.  I think it was because within two minutes of meeting him you could trust him to never hurt you.  That's...

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What Would George Washington Say About the Shutdown Crisis?

(0) Comments | Posted October 7, 2013 | 9:36 AM

If you or anyone you know can forward this to someone in the Executive Office or Congress, please do with the direction, "Please read this in a public setting where all United States citizens can hear the following (at the very least the statement from George Washington) and then invite...

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What President Obama Should Do When Congress Says 'No' to His Syria Resolution

(13) Comments | Posted September 7, 2013 | 4:19 PM

"The only thing necessary for the triumph of evil is that good men do nothing." -Edmund Burke

Given President Obama taking his case for action to the world and Congress against Syria in response to their use of chemical weapons the above quote might be amended to say,...

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Why We'd Rather Talk Than Listen

(2) Comments | Posted September 6, 2013 | 4:24 PM

Years ago I was hiking with two close friends, and when we finally got back to our cars I said to my friends, "Did you notice that the first half of our walk took much longer than our return to the parking lot?" One of my friends with a wry...

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Are Sexually Wayward Politicians Helpable?

(0) Comments | Posted August 6, 2013 | 10:52 AM

Politicians do regret; they don't do remorse.

Meghan Daum recently wrote in the Los Angeles Times: "Weiner, Filner: Therapy and the art of political cleansing."

Politicians like Bob Filner, Anthony Weiner, Eliot Spitzer and John Edwards are treatable, but are they helpable? You be the judge.

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Is Anthony Weiner the Next Nelson Mandela?

(2) Comments | Posted July 26, 2013 | 12:08 PM

On the day Prince George was born I appeared on Fox News 11's flagship morning show, Good Day LA. I caught host Steve Edwards a little off guard with my opening comment about whether the not-yet-born child of the Prince William and Princess Kate could become...

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Are You Tired of Being Single?

(2) Comments | Posted July 20, 2013 | 7:13 PM

Are you tired of being single, but wary of getting into another lousy (or worse) relationship, especially when you barely got out of the last one with your sanity in tact?

If it's true that "when you are in love, smoke gets in your eyes," and even more true that...

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The Zimmerman Verdict -- We're All Guilty

(1) Comments | Posted July 18, 2013 | 11:23 AM

When the Zimmerman "not guilty" verdict came in, I had a flash back to another (in)famous "Not guilty" verdict.

Shortly after the "not guilty" verdict came out in the O.J. Simpson criminal trial, I was a guest interview on a number of radio talk shows, since I had been an...

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Nelson Mandela: A Life of 'Daring to Care'

(1) Comments | Posted July 8, 2013 | 9:57 AM

All heartfelt people do heartfelt things, but not every person who does heartfelt things is a heartfelt person. Heartfelt doing is great for the world; heartfelt being is great for humanity.

As Nelson Mandela shortly leaves us, I find myself much sadder than when other great people have died.

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How Forgiving Are You?

(1) Comments | Posted June 27, 2013 | 12:36 PM

For-give-ness: Pronunciation: \-ˈgiv-nəs\ -- noun -- The act of letting go of one's anger towards someone for having hurt, wounded, betrayed, injured or harmed one. Forgiving does not necessarily mean forgetting the harm someone has done, your disappointment in them or giving them a second chance to harm you,...

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May 18-22, 166th Annual APA Conference: A Profession in Need of a Brand Makeover

(1) Comments | Posted May 14, 2013 | 1:55 PM

The American Psychiatric Association will hold its annual meeting in San Francisco from May 18-22. This year the theme is "Pursuing Wellness Across the Lifespan."

In reviewing the meetings, programs, courses, lectures, scientific sessions, symposia, workshops, etc., what stood out for me was the state of the art...

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How Do You 'Lean In' When You Feel Unwelcome?

(3) Comments | Posted April 30, 2013 | 6:30 PM

"It's not easy to lean in when you're unwelcome and resented."
- Female head of HR at a Fortune 500 company

Since the release of Sheryl Sandberg's runaway bestseller, Lean In, there has been a groundswell movement to encourage women to do just that. I have discussed...

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How to Make Your Marriage Last Longer Than the Wedding

(0) Comments | Posted April 26, 2013 | 2:02 PM

Have you ever noticed how an intimate relationship becomes different as soon as the couple (and usually the bride with her family) start planning the wedding? In many cases, the groom can look a little shell-shocked by the time he says, "I do." Given that this is a very common...

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The Los Angeles Mayoral Race -- Verify Then Vote

(0) Comments | Posted April 19, 2013 | 5:10 PM

Candidates Greuel and Garcetti.

Voters don't care about, have confidence in or believe what you say needs to be done, what you say you will do or even what you know, until they know what you have already gotten done for people like them in the situations and crises...

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Just Say 'Bye Bye' Before You Say 'I Do': 10 Relationship Red Flags

(24) Comments | Posted April 1, 2013 | 1:27 PM

Jerome Kern wrote, "When you're in love, smoke gets in your eyes." And that smoke can quickly turn into a smokescreen that you are unable to see through to see if your love relationship has any chance of lasting.

Before you say, "I do," or even "I will," you might...

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How to Teach Your Amygdala to Dance

(3) Comments | Posted March 11, 2013 | 6:00 PM

When something upsetting happens to you, it triggers a part of your emotional brain called your amygdala. And if you are really stressed out, your amygdala will hijack your ability to think before you react. One of the ways to foil an amygdala hijack is to teach your amygdala how...

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How to Give a Meaningful 'Thank You'

(1) Comments | Posted February 22, 2013 | 3:14 PM

Forget the empty platitudes; your star employee is not a "godsend." They are a person deserving of your not infrequent acknowledgment and worthy of appreciation and respect. When was the last time you thanked them -- really thanked them?

In my line of work, I frequently communicate with CEOs and...

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Fire Up or Fire Your Psychotherapist

(0) Comments | Posted February 13, 2013 | 8:34 AM

Have you been seeing a psychotherapist for six months or more? If so, ask your most trusted, candid and in-your-corner friends, partners, family or coworkers what changes they have noticed regarding your attitude, communication and ability to handle stress. If they say they haven't noticed anything, it's time to either...

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Service as the Secret to Self-esteem: 30 Days of Service

(0) Comments | Posted January 24, 2013 | 1:48 PM

In early 2012 Brad Jamison left Disney/ABC Television where he led the company's comprehensive corporate initiative efforts including: programming for social outreach, cause-related marketing, public service campaigns and events, and philanthropic giving. He left not to see the world, but to serve it. In fact he set out...

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The Elephant in the Middle of the Fiscal Rift

(0) Comments | Posted December 31, 2012 | 10:01 AM

Just because people buy you, doesn't mean they own you.


The Democrats and the Republicans are not enemies; they are merely opponents.

In fact, the Democrats and Republicans who have been “Washingtonized” for more than a couple terms have more in common with their fellow politicians...

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