Mark Hillary
Mark Hillary is a British author, blogger, and advisor on technology and globalisation based in São Paulo, Brazil.

Mark is the chief executive of Brazilian tech research firm, IT Decisions; focused on buy-side research with the largest active community of chief information officers (CIOs) in Brazil.

He has written several successful books, including ‘Global Services: Moving to a Level Playing Field’, ‘Who Moved My Job?’, ‘Talking Outsourcing’, and ‘Building a Future with BRICs’.

He is one of the best-known British bloggers focused on politics, globalisation and technology and is a regular contributor to Reuters in addition to The Huffington Post. Mark’s blogging for Reuters is particularly focused on British politics and the network society – he live-blogged the entire 2010 general election with a focus on issues such as immigration, hi-tech services, and the digital economy.

Mark is one of the 100 official British ‘BT storytellers’ covering the London 2012 Olympics. He was shortlisted as business blogger of the year in 2009 by Computer Weekly and in 2011 won the SSON (shared services and outsourcing network) best blogger award.

Mark has advised the UN on the development of the IT industry in Africa, the Indian government on service exports, and the British government on developing a hi-tech economy – as well as being a blogging mentor to teenage children under the guidance of the Labour administration’s Department for Children, Schools, and Families.

Mark is a visiting MBA lecturer at London South Bank University, focused on corporate structures and the globalisation of services. He has lectured at several other universities, inc. the LSE and Loughborough. He is presently working on research into a new book about IT in Brazil, and a short book on the corporate use of Twitter.

Mark lives in São Paulo with his wife Angelica and ‘vira lata’ dog, Joe. The BBC filmed his wedding in 2010 because it was entirely arranged on Facebook.

Entries by Mark Hillary

Corbyn: Is It Time To Mourn The Political Party?

(0) Comments | Posted August 15, 2015 | 1:45 PM

Tony Blair has warned Labour party supporters voting in the party leadership election to swallow any distaste they might still harbour for his own leadership and to avoid voting for left-wing idol Jeremy Corbyn. Blair claims that a Corbyn win can only lead to annihilation for the party....

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If You Want to Be a Writer Then Write!

(2) Comments | Posted August 13, 2015 | 7:00 PM

I don't usually read Good Housekeeping, but a GH story featuring Gone Girl novelist Gillian Flynn featured on my Facebook timeline today and I had a look. Flynn was describing how redundancy from her magazine journalism job was the kick she needed to really get focused on her...

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Paywalls or Free News: Who Will Win?

(1) Comments | Posted July 10, 2015 | 3:32 PM

The latest edition of the BBC radio programme The Bottom Line was focused on the newspaper business and how it is adapting to the digital society. I really like this show. The presenter Evan Davis always gives the three invited guests a good grilling - in...

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Fifa: Shame on the Brands Making Corruption Possible

(1) Comments | Posted May 28, 2015 | 1:55 PM

The American FBI swooped down and arrested seven top officials of the world football body Fifa in Switzerland yesterday. Even though it is a story from the world of sport, enormous sums of money and corruption are involved, so football (or soccer in the USA) is dominating the...

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The Blockheads: Beyond the Call of Dury

(1) Comments | Posted May 22, 2015 | 8:11 AM

As a band, The Blockheads should be legends - fully paid-up members of British music royalty. Many people will know them better as Ian Dury and the Blockheads, but their history, both before and after working with Dury, features collaborations with some of the biggest names...

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Why Are Politicians More Worried About Migration Than Education?

(2) Comments | Posted May 19, 2015 | 1:04 PM

In recent weeks there has been one tragedy after another related to migrants. Desperate people are taking to the seas in Asia and Africa, hoping for a better life in a new country, but often finding that they are far from welcome in their new homes - if they live...

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What is The Internet of Things?

(1) Comments | Posted May 6, 2015 | 1:14 PM

What is the Internet of Things (IoT)? The name doesn't help much does it? A thing is how you describe something that's difficult to describe. The Thing was the subject of a John Carpenter horror movie where a parasitic extra-terrestrial imitates human form. Perhaps there was...

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Do We Get the Hate-Filled News We Deserve?

(0) Comments | Posted April 21, 2015 | 2:18 PM

The British newspaper 'The Sun' featured an article last Friday by Katie Hopkins that featured these lines:

'Make no mistake, these migrants are like cockroaches. They might look a bit "Bob Geldof's Ethiopia circa 1984", but they are built to survive a nuclear bomb....

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How Long Can You Survive Without Your Phone?

(1) Comments | Posted April 15, 2015 | 12:08 PM

I use my iPhone a lot. I text people all the time using Whatsapp and Facebook Messenger. I check-in to places using Swarm. I update Facebook, Twitter, and LinkedIn and I upload photos to Instagram and Flickr.


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When Does Blogging Become Content Marketing?

(0) Comments | Posted March 24, 2015 | 3:35 PM

This is an extract from Chapter 2 of my new book "Customer Engagement Officer (CEO): Content Marketing and the Realities of Executive Blogging." The chapter opens by talking about how blogging has changed the media industry and how we consume news, then explores the effect of this for...

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The Future of Work Is a Global Arms Race for Skills

(0) Comments | Posted February 26, 2015 | 1:15 PM

Almost 700,000 workers in the UK rely on a main job that features a zero hours contract. This means that the employee has signed a contract indicating that they are available to work, however there is no guarantee of work from the employer.

This type of employment takes...

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Five Steps To Getting Your Book Published

(0) Comments | Posted February 24, 2015 | 2:01 PM

I saw a Buzzfeed article in my Facebook timeline this morning. Titled '18 Things All Writers Wish They Could Say' I clicked to have a look and found a long list of clichés about writers. Almost every one of the aphorisms on the list suggested that the greatest...

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Do You Want to Convert Your Blog Into a Book?

(2) Comments | Posted February 12, 2015 | 8:05 AM

After writing a technology blog for a UK-based magazine for about three years and notching up hundreds of blog entries, I approached the magazine editor and suggested this interesting collection of articles was worthy of a book.

He immediately began asking questions, including, "Why on earth might anyone...

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Is It Unethical to Use a 'Ghost-blogger'?

(0) Comments | Posted January 28, 2015 | 6:00 PM

Of course, CEOs, politicians, and other important leaders have their speeches written for them. And since the press started publishing articles by business leaders, they have employed journalists to draft words that would be published in their name.

So how can ghost blogging be fake?

There is nothing wrong in...

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Why Can't We Move Beyond Conducting Election Debates on TV?

(1) Comments | Posted January 27, 2015 | 4:23 AM

The first televised election debate in the USA drew 66 million viewers out of a population of 179 million. The most recent American election debates in 2012 still drew an audience of 67m, although the population is somewhat larger now. With these figures in mind it seems a...

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Why Won't The Sun Scrap Page 3?

(0) Comments | Posted January 22, 2015 | 2:32 PM

British tabloid newspaper, The Sun, has been mocking critics this week who assumed that Page 3 had been retired because it did not appear for a few days. If you are not familiar with The Sun's Page 3 then it can be quickly summarised...

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Six Steps That Will Help Your CEO Achieve Blogging Success

(0) Comments | Posted January 9, 2015 | 8:02 AM

Does your Chief Executive have a blog and use social networks to improve his or her communication? If you answered yes, then congratulations, your boss clearly appreciates that the way we all communicate today has changed beyond recognition in the past half-decade.

If your executive team is still asking 'why?'...

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If 9/11 Had Happened In 2014 Would We Have Seen WTC Selfies?

(0) Comments | Posted December 16, 2014 | 6:39 AM

The siege of the Lindt chocolate café in Sydney this week by a 'lone wolf' gunman, Man Haran Monis, was a tragic event. Three people are now dead - including the perpetrator - and many were injured, including one police officer.

It is often...

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Belarus: Old Masters of New Tech in Europe

(0) Comments | Posted December 16, 2014 | 5:35 AM

Last month, I visited Minsk in Belarus to explore the hi-tech industry there. It's not a place that too many Europeans visit because a visa is required to enter the country and at this time of year it is bitterly cold.

My first impression on arriving in...

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When Will We Break Down the Media Pay Walls?

(4) Comments | Posted November 19, 2014 | 2:44 AM

Everyone hates pay walls, except the publishers who can see no other way to earn from their content. But there is no agreement across the industry on how to earn from news and journalism.

Some publishers give away their content free, like the Huffington Post or

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