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Marki Flannery
As Executive Vice President and Chief of Provider Operations for the not-for-profit Visiting Nurse Service of New York, Marki Flannery oversees all provider service operations, including VNSNY Home Care, Hospice and Palliative Care, Community Mental Health Services and Partners in Care, a licensed home care agency providing private care services for individuals who need assistance within their own homes. Ms. Flannery has been with VNSNY for more than 30 years, where for nearly two decades she served as the President of Partners in Care as it grew to become the largest employer of certified Home Health Aides in New York State. A frequent presenter at statewide and national conferences, Ms. Flannery has served in a leadership capacity for various industry organizations and has also published articles in industry journals, such as Caring Magazine, Home Healthcare Nurse and National Association for Healthcare Quality.

Entries by Marki Flannery

Depression in the Elderly: A Common Condition That's Often Overlooked

(0) Comments | Posted December 23, 2015 | 4:18 PM

When Suzette Santos, RN, a behavioral health nurse with the Visiting Nurse Service of New York (VNSNY), was assigned to the case of Grace*, an 89-year-old resident of Nassau County on Long Island, she had some idea what to expect. Suzette had cared for Grace a year earlier, as the...

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Insurance Authorizations: How to Get the Home Health Care You Need, When You Need It

(0) Comments | Posted November 24, 2015 | 10:46 AM

At age 88, Mrs. J. has lived in the same Brooklyn neighborhood for more than a quarter century. A few months ago, she was taken to the hospital with an infected diabetic ulcer on her foot. It was the second time she'd been hospitalized this year, and on this occasion,...

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Home Health Aides and the Negative Consequences of "Fair Wage" Legislation: Why Good Intentions Aren't Enough

(0) Comments | Posted September 24, 2015 | 6:44 PM

Sometime next month a pivotal 2013 regulation adopted by the U.S. Department of Labor, extending Federal minimum wage and overtime protections to the nation's one million home health aides (HHAs), will finally go into effect--or not. It all depends on whether a stay is granted by the U.S....

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Advanced Training for Home Health Aides Is Changing the Way Americans Age in Place

(0) Comments | Posted July 28, 2015 | 6:47 PM

When Mary, a longtime home health aide, was asked to fill in for one of her colleagues recently, she found that her new client wasn't even attempting to follow the vegetable-rich diet prescribed by her physician. "I began digging deeper to find out why she wasn't eating in a healthier...

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How to Tell When a Household Member Is Impeding Your Loved One's Care

(0) Comments | Posted June 8, 2015 | 11:43 AM

Series Part 2 Focus: provide guidance and tips to help family members and patients recognize and address issues behind a hostile home environment that could be jeopardizing the safety and well-being of the patient.

When visiting nurse Linda Miller* and home health aide Karen Johnson* took on the...

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New Physical Therapy Partnership Revolutionizes Post-Surgical Hip and Knee Rehab

(0) Comments | Posted June 1, 2015 | 10:00 AM

When Katherine*, a 70-year-old semi-retired lawyer, was recently discharged from the hospital following hip replacement surgery, the hardest part of her recovery was learning to overcome her fear of doing certain activities that, as a New York City resident, had been part of her daily life before her operation. Climbing...

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Home Health Aides, Patients and Families: The Complex Challenge of Delivering Safety (Part One)

(1) Comments | Posted April 3, 2015 | 5:18 PM

When Susan* returned home following hip replacement surgery, Barbara, a visiting home health aide, was an important part of the 72-year-old's support system. In addition to helping Susan bathe and dress herself each day, Barbara prepared lunch and dinner for her and helped with some light housecleaning. A week into...

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An Update on Advance Health Care Directives

(0) Comments | Posted March 10, 2015 | 12:17 PM

When Dominic, a warm and sociable gentleman in his late 80s, entered a nursing home with a terminal illness, he had a firm desire that no extraordinary medical measures be performed on him at the end of his life. Dominic also had something else important: A signed and witnessed advance...

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Something New Can Help Beat the Winter Blues

(1) Comments | Posted January 28, 2015 | 3:03 PM

Sitting alone on his couch in the early days of 2015, Robert*, a 72-year-old New York City resident, found himself overcome by feelings of isolation and depression. The holidays had been full of family, friends and regular visitors to his home. Normally he would spend this period after the holidays...

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Uh Oh, It's Flu Season! What You Need to Know About Flu Vaccination

(0) Comments | Posted December 11, 2014 | 9:39 PM

Media reports from just about every corner of the country are cautioning that Americans could be in for a particularly intense flu season this year, with many medical experts encouraging folks not to delay getting their flu shots. The flu season is not only here --...

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Clearing the Way, On National Falls Prevention Day and Week

(0) Comments | Posted September 23, 2014 | 2:38 PM

As soon as Anthony Walker stepped into Mr. Williams's apartment six months ago, he knew things weren't as safe as they should be. As a certified home health aide with a licensed home care agency serving homebound seniors in one of our nation's largest metropolitan areas, Anthony has seen his...

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Cooling the Flames of Depression During the Dog Days of August

(0) Comments | Posted August 22, 2014 | 7:10 PM

Summer Heat Can Mean Real Risks for Older People
While the summer brings sunshine, family barbecues and welcome distance from the memory of harsh winter weather here in the Northeast, it also brings added risks for the elderly. As the temperature rises, especially during the humid, end-of-summer August weather,...

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Coping With Dementia or Alzheimer's at Home: A Checklist for Daily Rituals

(2) Comments | Posted June 25, 2014 | 1:26 PM

10:30 sharp. Green cup with the cracked glaze. Half teaspoon sugar, half teaspoon Equal. That's how Miss Johnson takes her tea every morning.

When someone suffers from Alzheimer's disease, there are a million potential obstacles that can turn simple daily rituals like this one into a real challenge for caregivers....

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National Nurses Week: Home Health Aides Who Became Remarkable Nurses

(0) Comments | Posted May 9, 2014 | 12:50 PM

Today's newly certified registered nurses emerge ready to take on a career in one of the most rewarding industries, inspired by their own personal stories of what drew them to this vocation. Despite varying levels of education, distinctive cultures and unique life experiences, they all have one thing in common:...

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Home Health Care: Post-Stroke Care, From Head to Toe

(0) Comments | Posted February 12, 2014 | 1:52 PM

At the end of nurse Lorraine Williams' recent home care visit to Professor Samuel Kaplan, he walked her to the apartment's front door. "I was so surprised," she marvels -- because only a year earlier, the 70-something professor had a stroke and couldn't walk.

But with an attentive home health...

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Home Health Care: A New Start for a New Year

(0) Comments | Posted January 24, 2014 | 11:55 AM

"And now let us welcome the new year," wrote the poet Rainer Maria Rilke. "Full of things that have never been."

For millions of older Americans who suffer from depression and chronic illness, the prospect of another year mired in isolation, anxiety and long-term discomfort can make that promise feel...

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New Year, New Jobs

(0) Comments | Posted December 31, 2013 | 3:50 PM

Thanks to several key trends in aging and health care, one of the fastest-growing jobs in 2014 is expected to be that of the home health aide. Each year, more and more of us count on these aides to come into our home or the home of a loved one...

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'Tis the Season to Be Lonely: Tips for Connecting Over the Holidays

(0) Comments | Posted December 11, 2013 | 2:50 PM

The holidays can be a particularly difficult time for older Americans living alone, especially if they are in poor health or without family or friends at the time of year when songs are sung about gathering by the fire, kissing under the mistletoe and basking in the bounties of the...

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Home Care Bridging Generations: Invite a Young Person to Visit

(0) Comments | Posted November 13, 2013 | 10:06 AM

I recently spoke with a remarkable high school senior, Victoria McGuire, who for the last six years has brought her Girl Scout troop to a Queens adult day center to visit with elders and engage them in conversation and projects. These intergenerational visits have fostered relationships...

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Still Weathering the Storm, One Year After Sandy

(0) Comments | Posted November 1, 2013 | 3:24 PM

While Superstorm Sandy forced many people to relocate from destroyed homes, it also drove many others deeper into isolation inside their own homes. Natural disasters hit the vulnerable especially hard. For those who are older, ill, injured or otherwise limited in mobility, a disruptive force like a storm or power...

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