iPhone app iPad app Android phone app Android tablet app More

Featuring fresh takes and real-time analysis from HuffPost's signature lineup of contributors
Maynard Webb

GET UPDATES FROM Maynard Webb
 

Adjusting Our Work-Life Balance in the Internet Economy

Posted: 04/29/10 10:12 AM ET

I came out of retirement to run a start-up, Historically, I seldom used all of my vacation time, and the last sick day I took was in 1992. I am a sick puppy. So, it's somewhat ironic (my family might say hilarious) that I now get up on a soapbox and talk passionately about flex-trends and work-life balance since I haven't yet figured this stuff out for myself. (Although as part of a commitment I made to my wife for coming out of retirement, I am taking more vacation and doing a weekly date night, which has been fabulous!)

While I may work my tail off (because I actually enjoy it and that is what sick puppies do) I do so knowing that the way we work is fundamentally changing -- and that the ramifications will be better for everyone. The notions of going to work, putting in set hours, and getting "face time" are increasingly antiquated ideas. Because of technology we have entered a modern era of work where we can work from wherever we want, whenever we want and we can be more productive and make greater contributions than ever before. Not only is this possible, but it's imperative because workers demand (and deserve) to control their own destiny -- and because it's better for families and companies.

Enlightened companies see the world of work differently: There is a global economy of suppliers of talent and buyers of talent. It's the eBay way, and just as eBay revolutionized the world of ecommerce (and eradicated the sole reliance on stores, set prices and accessing things within driving distance), we are now revolutionizing the world of work (and eradicating dependence on office buildings, the same set hours for everyone and working within a commutable distance.)

Independent contractors -- a rapidly growing piece of the workforce -- can often achieve the best quality of life. They can chose from where they work, whom they work for and for how long. And, the best workers will get far more work opportunities as opposed to the traditional employee model where one gets a max of 10 bets in his or her career. People can work productively from their homes (saving the eight weeks a year they waste commuting) and optimize their careers to meet their personal dreams.

This flexibility is important to today's workforce; in fact, it's most important. In a recent survey of our independent agent community, 66 percent of respondents cited work flexibility as the number one reason they have chosen to contract with LiveOps. It's such a different model than we grew up on, where it was about work ethic and presence. I used to pride myself on being the first in the office in the morning and one of the last to leave at night. Now, that's so dated: It's not about effort, it's about outcomes. I often say to people, don't confuse action for traction!

One of the best parts of my job is hearing from our independent agents about how working with us has given them more choices and has allowed them to build their careers while not sacrificing the other aspects of their lives. Francine Phang-Matthews, an independent contractor in Florida no longer has to speed home during the work day to check on her elderly father; she now works from home on her own schedule, allowing her to tend to both work and family needs. Tiffany Shepherd, a young woman in Philadelphia who dreams of becoming an actress, loves the flexibility independent contracting provides her to go on auditions in Manhattan. And, Cynthia Strayer, a single mom who has been contracting with us for about a year, prizes being able to be available when her eight-year-old son comes home from school.

We feel good about this, we are committed to offering workers opportunities that make their lives better, but the reason this model works -- the reason this is a revolution -- is because the freelance economy represents a superior way for companies to engage talent.

The advantages of a more flexible workforce are evident: less overhead for enterprises, broader access to talent and greater elasticity in getting work done efficiently. Traditional work is becoming increasingly flexible in accommodating the new work paradigm: Nearly 80 percent of US businesses currently have employees who spend at least some time as mobile workers and it's estimated there will be 100 million telecommuters in the US this year. It's a start, but we need to go farther, faster.

Up until now, companies have been in control. There has been an over supply of workers and companies have been able to call the shots about where people work and when. But the world of work is dramatically shifting. There is a huge shortage of talent coming, predicts George Friedman in the book The Next 100 Years and with fewer workers, companies will have to better consider the needs and desires of the workforce in order to stay competitive.

Work is no longer just about full-time or part-time. It's about real-time. Getting real starts with embracing a new flexible opt-in model that gives individuals the freedoms they demand and ensures companies the services they need right now-and the ability to alter their workforce as they evolve.

 

Follow Maynard Webb on Twitter: www.twitter.com/maynard

I came out of retirement to run a start-up, Historically, I seldom used all of my vacation time, and the last sick day I took was in 1992. I am a sick puppy. So, it's somewhat ironic (my family might...
I came out of retirement to run a start-up, Historically, I seldom used all of my vacation time, and the last sick day I took was in 1992. I am a sick puppy. So, it's somewhat ironic (my family might...
 
 
  • Comments
  • 7
  • Pending Comments
  • 0
  • View FAQ
Comments are closed for this entry
View All
Bloggers
Recency  | 
Popularity
03:24 PM on 05/01/2010
Great post, Maynard! I've recently joined LiveOps and it's been a great experience for me so far. Flexibility is a must, and technology is making it possible. Transitioning from employee to self-employed independent contractor is probably the best business decision I've ever made for myself! Power to the self-employed!
photo
HUFFPOST SUPER USER
DrMiaRose
Psychologist and Author
04:50 PM on 04/29/2010
'Because of technology we have entered a modern era of work where we can work from wherever we want, whenever we want and we can be more productive and make greater contributions than ever before.'

This is so true. I have made the switch from working full time as a psychologist in private practice to generating much of my income online... and seriously, I couldn't be happier. It has made a huge difference to the quality of my life and the time I have to spend with my family. I only wish this was possible for me years ago.

Mia Rose
http://www.better-sex-4-women.com
photo
HUFFPOST SUPER USER
Robyn Cohen
Founder/CEO, Girlsonit.com
02:55 PM on 04/29/2010
Absolutely this is the next phase of work. The Internet has definitely contributed to opening up the possibilities of when, where, and how people work.

Although my concern here is, if all these people that you mentioned are freelancers, who provides their health care benefits? I assume themselves. However, that must put them at a disadvantage, because costs are getting out of control. So the type of health care one would receive from having a full time job is usually better quality. Not to mention, if one has any type of surgery, medical issue, etc that these health insurance companies deem as a "pre-existing condition", then that person is really screwed, because good luck getting health insurance after that. I realize Congress is changing this, but will not be in effect for a few years.

This is the catch 22 living in the US. You either have to work full-time to get health benefits or you're on your own and good luck. Once this changes, then we're really going to have control over our working lives.
photo
HUFFPOST SUPER USER
jeanneyogini
04:58 PM on 04/30/2010
I love being an independent contractor. It does make you take more responsibility for your health care, which I think is good. I agree with you about the options for health insurance. My husband find that we take more measures to be healthy though. We cook our own meals since we work from home, we meditate, take our days off when the weather is best. I think the pros out way the cons.
02:24 PM on 04/29/2010
Really? This sounds exciting... where do I find it.
photo
HUFFPOST BLOGGER
Eli Davidson
Award Winning Small BusinessReinvention Expert
01:08 PM on 04/29/2010
Small business owners work on the internet, The work place has shifted and we need to shift how we manage our boundaries. Thanks for such a great post!
01:07 PM on 04/29/2010
Maynard -- I hope every CEO takes the time to really understand the data and see the future for what is real (results based culture), and not what is perceived by old norms (long hours in office = star performer) as you have done. I recently saw a McKinsey study that CEOs make decisions too often *not* based on data, and I think that really contributes to the slower uptake on "results-based", flexible models for enabling their employees to do their best work, as the business case has been made. The question is when more CEOs will act on the data. The Flexperience team is a huge advocate for LiveOps, and I'm so glad you wrote this blog! Cheers -- Sally