AT&T Sucks

Let's try to do this reasonably and with particularity: Every call I made yesterday on my iPhone dropped. A number of them were to my 84-year-old mother who has a hard time understanding why telephones no longer work.

I have a hard time understanding this, too.

Is it mere success, as AT&T seems to suggest? The iPhone is just too popular, straining its network. The fault, in other words, lies with consumer demand and great design, and not with AT&T and its resources and infrastructure.

But how come for the last two years I go dead in the East Thirties, on 57th Street and Sixth, on 72nd and Madison, on Bleeker and Lafayette, on the Williamsburg Bridge, and about a hundred other specific locations I'm too irate to remember now?

Overload would be random (of course, iPhone calls drop randomly, too), but a plainly crummy system is one that can't cover some of the most well-trafficked thoroughfares and intersections in the world.

Even though this dysfunction has been going on since the dawn of the iPhone, AT&T now seems to be claiming there's especially high data volume in New York--hence, brilliantly, no more iPhones for New Yorkers. Or, that's not the reason, some other PR star at AT&T seems to have decided; rather the reason the geniuses at AT&T won't sell you an iPhone if you've got a New York City area code is because of something to do with "increased fraudulent activity." Whoops, forget all that: Sales of iPhones in New York are back on.

Continue reading at newser.com

 

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Comments

[IDIOTA]

06:14 PM on 12/30/2009

No -- SBC sucks. I will never call SBC by the good name of AT&T. SBC is like Enron, as far as I am concerned.

[marinara]

08:14 AM on 12/30/2009

AT&T screwed me personally. f. them.

[faceplant]

02:18 AM on 12/30/2009

Generally awful to do business with, and their wireless service has never been at all reliable. AT&T should have already gone bankrupt, if markets worked like Milton Friedman et al said they did.

[Melissa Curry]

09:28 PM on 12/29/2009

I moved from NYC to South Florida 3 months ago - service sucks just as bad here as in NYC. I'm ready to throw the Iphone away and go back to a good old-school flip phone. I drop calls every day - AT&T TOTALLY sucks.

[Don Bartenstein]

01:11 PM on 12/29/2009

My company pays for my cell service and due to that I have been on a number of different carriers over the years. Of all of them, Verizon seems to have (and still does) give the best coverage and fewer dropped calls, even in the sticks of NH where I live.

[HeevenSteven]

12:45 PM on 12/29/2009

I dumped 'em long ago, even before the Iphone. I could sit in my home and watch my signal go from 5 bars to zero bars and back and forth. Random dropped calls every day. And they were always just amazed when I complained.