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Michael Yapko

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What Resilient People Can Teach Us About Being Effective

Posted: 11/30/10 05:18 AM ET

Much of my professional focus for the last three decades has been on striving to better understand how people do things well. I have mostly focused on depression, the most common mood disorder psychotherapists are asked to treat. Specifically, as a clinician, I have been deeply interested in the experiences of people who suffer terrible adversities, people who probably should be depressed, but who are not. I want to know, why not? What is it about the way these people cope that serves to insulate them against depression?

The most important questions for me as a psychotherapist then become these: Are there skills that some people possess on an intuitive or unconscious level that serve to protect them from depression? Can I identify these skills? Can I sequence their components and teach what seems to come naturally to them to others who are either already depressed or are at an elevated risk for depression? Will learning these skills make a difference in the frequency and quality of peoples' depressive episodes? So, to try to answer these critically important questions, I ask a lot of questions of people who are effective and strive to understand how they do the things they do.

As a clinician with more than a casual interest in people, I have been deeply interested in identifying the perceptual and behavioral sequences of people who are good at something, whatever it might be, even beyond the realm of depression. For example, I am likely to notice the parent in the grocery store who is good at maintaining the stated limit of "no candy," even when his or her child is throwing an embarrassing tantrum. I almost feel compelled to ask that person about his or her ability to hold the line under intense pressure from the child to give in. So, I ask questions like, "How do you decide which limit you want to set? How do you maintain it under pressure? How do you keep from caving in to the yelling and screaming and whining when all you really want at that moment is for your child to be quiet? How do you endure the harsh looks from other shoppers who apparently think you're the Devil? How do you... ?" The better the quality of the questions I ask, and the more insightful someone can be in answering them (which, of course, not everyone is), the more I learn about the patterns of where someone focuses and what he or she does internally that produces effective results. Striving to learn about what works, what is effective in producing the desired result is at the heart of a positive psychology. It amplifies and builds strengths rather than only focusing on explaining weaknesses.

Unfortunately, though, what takes up far too much of our collective attention is who's loudest, not who's best informed or most successful. Too many people are so dedicated to pushing their agenda, whether political or social, that they're willing to do so with little regard for the facts or the negative consequences they create. They polarize people and thereby create a noisy stalemate, more intent on being right than being effective.

Whether it's a depressed person who needs to stop doing what isn't working even if he or she thinks it "should," or a Congress that similarly must put obtaining good results ahead of stubbornly maintaining a personal bias, the goal is the same: Get out of yourself, and notice then do what works.

 
 
 
 
 
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yinkadlb8
Having a glimpse of a sunny day.
07:56 AM on 12/01/2010
All human beings are born with different emotional or agressive levels that make up for resiliency when it comes to interactions on a family level, with colleagues or business associates. There are people who are easily overtaken by emotions and give in to overtures even when uncomfortable with such decisions just because they want to let sleeping dogs lie literally; they abhor challenges that puts a strain on them intellectually or physically. Others thrive on challenges and are very resilient in going the extra mile in getting their wants or goals desired; determination and aggressiveness are second nature to such people and seem to have it all even when facing obstacles.

The truth is resiliency is also an art that can be learnt even if conditions are not right. We possess innate capabilities that can be taught to respond appropiately with confidence and determined attitude to offset any challenges that we face every day. Emotions that cloud our thinking resulting in bad decisions can be reduced if we don't want to be a door mat to everybody's wishes or decisions.
11:12 AM on 11/30/2010
Personally I think resilience comes from your upbringing and personal value system. I live my life on principle and am frequently stressed and face trauma regularly but I don't feel depressed the least bit because I am proud of how I live my life and I believe in hard work.

With me, I choose when and how I have an emotional reaction to something and I can also delay my emotions until I am prepared to deal with them in a stress reducing way.
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LynneSpreen
www.AnyShinyThing.com, For Smart Women
09:10 AM on 11/30/2010
It's a good thought, but the headline is misleading. What CAN Resilient People Teach Us About Being Effective? To ask questions and learn from each other? Still not sure your premise was addressed, but I like the way you think. Please try again.
www.AnyShinyThing.com, A Blog for Smart Women of a Certain Age