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Mona Patel
Mona Patel is CEO of Motivate Design, a user experience and design agency, and UX Hires, a user experience recruiting firm. In addition to managing two small businesses, judging contestants on The Amazing Startup, and teaching design research and strategy at Parsons The New School for Design, Mona is an accomplished speaker and writer on many things including user experience strategies, design thinking principles, business management, and breaking patterns to achieve a work/life balance. She holds a M.S. in Marketing Communications from Boston University and a B.S. in Engineering Psychology from Tufts University.

Entries by Mona Patel

The Jenga World of Hiring

(0) Comments | Posted June 2, 2015 | 6:02 PM

Recently, the vice president of finance and operations put in her two-weeks notice as she was presented with an opportunity that would take her closer to home in Southeast Asia (I'll call her Jane). It felt like a blow, and I knew that although this was a great move for...

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The Business of Business Culture: Shift From Blame to Brave

(0) Comments | Posted August 28, 2014 | 11:00 AM


Sometimes client work runs counter to your established company principles. After successfully working with a client for many months, one of my employees came to me seeking advice on how to handle a peculiar situation. Essentially, the client lead wanted us to conduct...

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Women and Business: When Lean UX Becomes Mean UX

(3) Comments | Posted July 28, 2014 | 11:41 AM

This week I gave a talk about the principles of lean agency for the Agile community. Despite what Jeff Gothelf proposes in Lean UX, I argued that user experience (UX) agencies can be lean. My final point turned out to be a...

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From WunWun to Postmates, Can You Order Happiness On Demand?

(0) Comments | Posted May 2, 2014 | 10:51 PM


DVRs, video-on-demand services, prostitutes, infomercials and fast food companies -- what do these things have in common?

They have mastered the art and science of manifesting desire and delivering what people want, when they want it. From massages by Zeel, to beer...

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Is Your Rome Burning? Getting Engineers and Designers Delighted to Build Together

(0) Comments | Posted April 22, 2014 | 11:55 AM

Rome wasn't built in a day, but it burned in one--I use this common saying when speaking to my teams about collaboration. I wonder what epic fails or team implosions were in 70 AD, especially since completing the Colosseum took about 10 years....
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